51 Corpay Help Desk Analyst Jobs Hiring Near You

What We Need
Corpay is currently looking to hire a Risk Analyst within our Comdata division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. In this role, you will investigate risk-related cases, identify fraud trends, and support internal teams with fraud-related issues. You will report directly to the Risk Management Supervisor and regularly collaborate with Risk Management, Customer Support, and other internal departments.
Please note; Working shifts are Monday, Tuesday, Thursday, Friday and Saturday from 9am - 4:30pm. Having Wednesdays and Sundays off.
How We Work
As a Risk Analyst, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:

• Assigned workspace in Brentwood, TN office
• Working remotely when on shifts
• Formal, hands-on training

Role Responsibilities

• The responsibilities of the role will include:
• Investigating transaction fraud cases from the monitoring tool queue
• Responding to customer transaction verifications via email
• Supporting internal departments with fraud-related issues via phone and email
• Communicating effectively with coworkers, team leads, and customers
• Managing group inbox emails within SLA timeframes
• Maintaining attention to detail to mitigate errors and enhance customer experience

Qualifications & Skills

• Minimum of 1+ years in a relevant risk management role or equivalent experience
• Working knowledge of transaction fraud recognition, remediation, and analysis
• Strong understanding of loss prevention and fraud pattern identification
• Excellent organizational, time management, and communication skills
• Analytical ability to detect suspicious activity and remain composed under pressure
• Familiarity with bankcard products and commercial credit portfolios
• Understanding of data storage and manipulation principles
• Basic proficiency in Outlook and Microsoft Office
• Ability to sit at a workstation for 8 hours/day using a computer and phone

Benefits & Perks

• Overtime and quarterly bonus available.
• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrolment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

About Corpay
Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.
As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.
Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.
Learn more about Corpay: https://www.corpay.com
Transparency & Compliance
Equal Opportunity Employer
Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.
Use of Artificial Intelligence in Hiring
Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.
Candidate Privacy Notice
For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.
Pay Philosophy
Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.