As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...
Quick apply

As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...
Quick apply
As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...
Fremont, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Fremont, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Melbourne, FL · On-site +1
Customer Success Manager Role Summary The Customer Success Manager (CSM) is responsible for a portfolio of customer accounts, driving adoption of the WellHive platform and ensuring customers realize ...
Melbourne, FL · On-site +1
Customer Success Manager Role Summary The Customer Success Manager (CSM) is responsible for a portfolio of customer accounts, driving adoption of the WellHive platform and ensuring customers realize ...
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Full-time
Posted 9 hours ago
Who We Are
CXAPP is a forward-thinking technology company that leverages AI and data science to drive innovation and deliver cutting-edge solutions. At CXApp, we are the innovators of Indoor Intelligence, delivering actionable insights for people, places and things. Our flagship product CXAI (formerly CXApp) is a workplace experience platform for the enterprise. Our technologies and solutions help enterprise customers deliver a comprehensive business journey in a work from-anywhere world for employees, partners, customers, and visitors.
We take pride in the way we positively impact the daily lives of our customers and continue to push the boundaries of how our platform can benefit others.
The technology:
The CXApp platform tech stack uses native mapping, analytics, on-device positioning and app technologies. The overall solution helps organizations provide a frictionless work environment to employees with features such as: hot desk and room booking, indoor navigation with turn-by-turn directions on a digital map, company-wide news feeds, an in-app company directory of colleagues and workplace amenities, as well as bookable opportunities and experiences.
Job Description:
Are you passionate about helping customers succeed and thrive? Do you have a proven track record of driving adoption, expansion, and renewals in a SaaS or technology environment? If so, we want you to join our team as a Customer Success Manager.
Role Overview: As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product adoption, identifying expansion opportunities, and ensuring high renewal rates among our customer base. Your focus will be on building strong relationships, understanding customer needs, and delivering exceptional value. This CSM role is a remote position in the Los Angeles, California area.
Key Responsibilities:
Qualifications:
If you feel you have the qualifications we are looking for and CXApp sounds like something you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience.
At CXApp, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that diversity & inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain people from a diverse candidate pool. We welcome and encourage applications from people of all abilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.