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104 Staples Retail Operations Manager Jobs Hiring Near You

Staples Canada ULC

Supervise the organization and management of backroom tasks and provide regular reports on stock ... About the Team At Staples Canada we are dynamic, inspiring partners to our customers and the ...

Staples Canada ULC

Supervise the organization and management of backroom tasks and provide regular reports on stock ... About the Team At Staples Canada we are dynamic, inspiring partners to our customers and the ...

SSA Group

Retail Operations Manager

San Antonio, TX · On-site

$50K - $55K/yr

Retail Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

Advantage Solutions

Retail Operations Manager

Dallas, TX

$50K - $84K/yr

Retail Operations Manager (ROM) At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Operations Manager (ROM) to be primarily responsible for leading and developing ...

ssagroup

Retail Operations Manager

Columbia, SC

Retail Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

ssagroup

Retail Operations Manager

Columbia, SC · On-site

Retail Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

Sodexo

Retail Operations Manager

Oklahoma City, OK · On-site

What You'll Do * manage all retail operations including catering for the hospital; * motivate, coach, mentor and develop frontline staff and supervisors; * interact with customers, hospital staff ...

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Staples Jobs Information

What is it like to work at Staples?

Staples is a company that values teamwork, innovation, and customer satisfaction, fostering a collaborative work environment where employees can grow and develop their skills. As a leading office supply retailer, Staples offers a dynamic work environment with various roles, from sales and customer service to logistics and IT, allowing employees to contribute to the company's mission of helping businesses of all sizes succeed. Working at Staples may appeal to individuals who are passionate about customer service, enjoy working in a fast-paced retail environment, and are looking for opportunities to develop their skills and advance their careers.

Do workers at Staples get paid breaks?

No. Most people don’t get paid breaks.
72% of people say they don’t get paid breaks.
Based on data from 82 people who took the Breakroom Quiz between January 2026 and June 2026.

Does Staples pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
54% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 85 people who took the Breakroom Quiz between December 2025 and June 2026.

At Staples, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
77% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between January 2026 and June 2026.

Are part-time workers able to get health insurance from Staples?

Most people who work part-time can't get health insurance.
76% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 45 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Staples?

Only some people who work part-time get paid time off.
38% of people who work part-time say they don’t get paid time off
Based on data from 98 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Staples affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 123 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Staples?

Most people get paid time off work.
85% of people say they get paid time off.
Based on data from 91 people who took the Breakroom Quiz between January 2026 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 59% of people with changing schedules find out their shifts one week or less ahead of time.
  • 35% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 63 people who took the Breakroom Quiz between January 2026 and June 2026.

Do workers at Staples worry about hours?

Some people worry about getting enough hours.
48% of people report they worry about getting enough hours.
Based on data from 65 people who took the Breakroom Quiz between January 2026 and June 2026.

Do Staples workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and June 2026.

How easy is it for Staples workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 182 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Staples?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 74 people who took the Breakroom Quiz between January 2026 and June 2026.

Do Staples managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
72% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 212 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Staples spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 61 people who took the Breakroom Quiz between January 2026 and June 2026.

How easy is it to take sick days at Staples?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 78 people who took the Breakroom Quiz between December 2025 and June 2026.

Is a Staples job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 63 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Staples good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
47% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 53 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Staples feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 82 people who took the Breakroom Quiz between January 2026 and June 2026.

Do people at Staples get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 82 people who took the Breakroom Quiz between January 2026 and June 2026.

Is it stressful to work at Staples?

Most people feel stressed out here.
89% of people say they often feel stressed out at work.
Based on data from 90 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Staples enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 68 people who took the Breakroom Quiz between January 2026 and June 2026.

Do people at Staples recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 99 people who took the Breakroom Quiz between January 2026 and June 2026.

Do people get enough training when they start at Staples?

Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 91 people who took the Breakroom Quiz between January 2026 and June 2026.

Do people get support to advance at Staples?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 86 people who took the Breakroom Quiz between January 2026 and June 2026.

Do people think Staples’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
94% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 90 people who took the Breakroom Quiz between January 2026 and June 2026.

Do workers feel well informed about how Staples is doing?

Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 85 people who took the Breakroom Quiz between January 2026 and June 2026.
What other companies are hiring for Retail Operations Manager jobs?
What are the most popular jobs at Staples?
What are the most popular categories at Staples?
Infographic showing various Retail Operations Manager job openings at Staples in the United States as of June 2026, with employment types broken down into 42% Full Time, and 58% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Retail Operations Supervisor

Staples Canada ULC

Full-time

Medical, Dental, Vision

Posted 15 days ago

Job description

Some of what you will do


As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

  • Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
  • Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
  • Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
  • Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
  • Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
  • Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

  • 3+ years of prior customer service experience in retail is required.
  • 1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
  • Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
  • Strength and keen eye for visual merchandising.

Some of what you will get

  • Associate discount
  • Health and Dental benefits
  • RRSP/DPSP
  • Performance bonuses
  • Learning & Development programs
  • And more...
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We're looking for curious, approachable, and passionate individuals who love finding solutions. If that's you, let's work, learn, and grow together.

We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply