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94 Staples Retail Operations Manager Jobs Hiring Near You

SSA Group

Retail Operations Manager

Columbia, SC · On-site

$55K - $60K/yr

Retail Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

SSA Group

Retail Operations Manager

San Antonio, TX · On-site

$50K - $55K/yr

Retail Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

SSA Group

Retail Operations Manager

Springfield, MO · On-site

$54K - $60K/yr

Retail Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

Sodexo

Retail Operations Manager

Pennington, NJ · On-site

Role Overview Retail Operations Manager - Capital Health Hopewell | Pennington, NJ Sodexo is seeking an experienced and hospitality-driven Retail Operations Manager to lead a dynamic retail dining ...

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Staples Jobs Information

What is it like to work at Staples?

Staples is a company that values teamwork, innovation, and customer satisfaction, fostering a collaborative work environment where employees can grow and develop their skills. As a leading office supply retailer, Staples offers a dynamic work environment with various roles, from sales and customer service to logistics and IT, allowing employees to contribute to the company's mission of helping businesses of all sizes succeed. Working at Staples may appeal to individuals who are passionate about customer service, enjoy working in a fast-paced retail environment, and are looking for opportunities to develop their skills and advance their careers.

Do workers at Staples get paid breaks?

No. Most people don’t get paid breaks.
71% of people say they don’t get paid breaks.
Based on data from 91 people who took the Breakroom Quiz between December 2025 and June 2026.

Does Staples pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
54% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 93 people who took the Breakroom Quiz between December 2025 and June 2026.

At Staples, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 73 people who took the Breakroom Quiz between November 2025 and May 2026.

Are part-time workers able to get health insurance from Staples?

Most people who work part-time can't get health insurance.
76% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 45 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Staples?

Only some people who work part-time get paid time off.
39% of people who work part-time say they don’t get paid time off
Based on data from 114 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Staples affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 137 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Staples?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 104 people who took the Breakroom Quiz between December 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 59% of people with changing schedules find out their shifts one week or less ahead of time.
  • 34% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 73 people who took the Breakroom Quiz between December 2025 and June 2026.

Do workers at Staples worry about hours?

Some people worry about getting enough hours.
49% of people report they worry about getting enough hours.
Based on data from 75 people who took the Breakroom Quiz between December 2025 and June 2026.

Do Staples workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 71 people who took the Breakroom Quiz between December 2025 and June 2026.

How easy is it for Staples workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 182 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Staples?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 83 people who took the Breakroom Quiz between December 2025 and June 2026.

Do Staples managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
68% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 66 people who took the Breakroom Quiz between December 2025 and May 2026.

Do jobs at Staples spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 71 people who took the Breakroom Quiz between December 2025 and June 2026.

How easy is it to take sick days at Staples?

Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 85 people who took the Breakroom Quiz between December 2025 and June 2026.

Is a Staples job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 87 people who took the Breakroom Quiz between May 2025 and April 2026.

Is working at Staples good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
47% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 53 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Staples feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 93 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Staples get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 92 people who took the Breakroom Quiz between December 2025 and June 2026.

Is it stressful to work at Staples?

Most people feel stressed out here.
90% of people say they often feel stressed out at work.
Based on data from 98 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Staples enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 75 people who took the Breakroom Quiz between December 2025 and May 2026.

Do people at Staples recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 111 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get enough training when they start at Staples?

Some people didn’t get enough training when they started.
54% of people report they didn’t get enough training when they started working here.
Based on data from 102 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get support to advance at Staples?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 95 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people think Staples’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 101 people who took the Breakroom Quiz between December 2025 and June 2026.

Do workers feel well informed about how Staples is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 96 people who took the Breakroom Quiz between December 2025 and May 2026.
What other companies are hiring for Retail Operations Manager jobs?
What are the most popular jobs at Staples?
What are the most popular categories at Staples?
Infographic showing various Retail Operations Manager job openings at Staples in the United States as of May 2026, with employment types broken down into 43% Full Time, and 57% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Manager, Store Operations & Retail Programs (Party City)-Framingham, MA

Manager, Store Operations & Retail Programs (Party City)-Framingham, MA

Staples, Inc.

Framingham, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 616 frontline employees who took The Breakroom Quiz

424th of 713 rated retailers

Job description

Job Description
As the Manager, Store Operations within Staples US Retail supporting Party City operations, you will own the end-to-end execution of high-impact retail programs that span both Staples retail and Party City store environments. This role is responsible for translating strategy into field-ready execution by designing clear roadmaps, leading pilots, and building rollout and training plans that ensure store teams can adopt and execute new initiatives with clarity and confidence.
In addition to leading enterprise-wide retail program execution, this role carries dedicated ownership of the Party City operational model, ensuring store readiness, execution standards, labor and workload design, field communications, and in-store execution quality are consistently delivered across all Party City-enabled stores.
This is not a day-to-day people management role. Instead, you will act as the Project and Program Owner for enterprise and Party City operational initiatives, responsible for end-to-end planning, execution, and field adoption. You will partner cross-functionally with Merchandising, Field Leadership, Store Operations, and Home Office teams to ensure programs are simple, scalable, and operationally stable.
What You'll Be Doing
Enterprise Retail Program Leadership (Staples + Party City)
  • Lead end-to-end ownership of retail operations programs from concept through pilot, rollout, and post-launch optimization across Staples and Party City stores
  • Translate strategic initiatives into clear, executable roadmaps, playbooks, and rollout plans for field execution
  • Own multiple concurrent initiatives, prioritizing workstreams in a fast-paced, evolving retail environment
  • Partner with Selling & Engagement, Learning & Development, Communications, Merchandising, Marketing, and Operations to ensure programs are easy to learn, train, and execute
  • Conduct field visits and pilots to validate assumptions and refine execution prior to scale
  • Use performance data, store feedback, and adoption metrics to continuously improve execution

Party City Operational Strategy & Execution Leadership
  • Own Party City operational strategy and execution standards across all stores; ensure the program is stable, scalable, and field-friendly
  • Solve complex execution challenges by aligning cross-functional partners and driving decisions in ambiguous or undefined situations
  • Drive simplification of store processes, tools, and routines to improve consistency and reduce operational friction
  • Establish and maintain an operating cadence including execution guides, field support routines, and audit expectations
  • Partner with field leadership to resolve escalations quickly and implement long-term process fixes to prevent recurrence
  • Ensure clear, consistent store communications so teams understand expectations, timing, and execution standards

Store Readiness, Implementation & Cross-Functional Alignment
  • Lead operational readiness for Party City implementations, ensuring phase plans, merchandising steps, and store support requirements are clearly defined and executed
  • Own closed-loop readiness processes including punch lists, issue tracking, and completion verification to ensure successful launches
  • Serve as the operational counterpart to the Party City merchant leader, aligning category strategy with store execution realities
  • Coordinate across Operations, Planogram, Signing, Inventory & Replenishment, Store Planning, Construction, and Loss Prevention to remove blockers and improve execution

Labor, Workload & Scheduling Design (Party City)
  • Own Party City workload assumptions and labor models tied to balloon volume, seasonal demand, and store traffic patterns
  • Define minimum staffing standards and peak period scheduling guidance for high-volume events and weekends
  • Continuously refine labor models based on field feedback, performance data, and operational realities
  • Partner with field leaders to ensure practical staffing coverage during peak demand periods

Helium, Balloon Operations & In-Store Process Quality
  • Own helium operational readiness including daily audits, gauge checks, replenishment triggers, and capacity management
  • Drive improvements in helium infrastructure and capacity planning to meet peak demand requirements
  • Ensure safe, consistent, high-quality balloon operations through standardized training, tools, and execution discipline
  • Own the Party City training path, including onboarding, advanced selling behaviors, and certification programs

Training, Communication & Change Management
  • Enable selling behaviors tied to the Party City operating model, including engagement, event discovery, and cross-selling opportunities (e.g., Print Services from balloon areas)
  • Partner with field training teams to ensure consistent deployment and reinforcement of training content
  • Own Party City communication planning, ensuring updates are sequenced, repeatable, and field-friendly
  • Maintain a clear cadence of "what's new, what's changing, and what's expected," supported by job aids and best-practice tools

Required Qualifications
  • Bachelor's degree in Business, Operations, Retail Management, or related field (or equivalent experience)
  • 7+ years of experience in retail operations, field operations, or program leadership roles
  • Proven ability to lead complex operational initiatives from strategy through execution in a multi-store retail environment
  • Strong understanding of labor planning, workload design, process improvement, and execution standards
  • Experience working across merchandising, field leadership, training, inventory, store planning, and operations teams
  • Strong ability to influence without authority, resolve escalations, and operate in ambiguity
  • Strong communication and change management skills, including development of field-ready tools and guidance
  • Analytical mindset with ability to use data and field feedback to improve execution
  • Ability to manage multiple priorities and balance strategic and tactical execution
  • Willingness to travel for store visits, field engagement, and implementation support

Get great perks.
  • Bonus plan and generous amount of paid time off, including one Floating Holiday each year
  • Flexible work arrangements, including flexible work hours
  • 401(k) plan with company match, medical, dental, vision, life and disability insurance with many more optional benefits
  • Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
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About Us
The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what's possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.
Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.
Click here to learn more about the employee benefits, programs and perks offered at Staples!
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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