... assigned by Cole Haan while maintaining a healthy team culture and store environment. CORE ... Retail Operations knowledge including: sales, customer service, merchandising, inventory control ...
62 Cole Haan Retail Operations Manager Jobs Hiring Near You
... assigned by Cole Haan while maintaining a healthy team culture and store environment. CORE ... Retail Operations knowledge including: sales, customer service, merchandising, inventory control ...
Sales Lead
Sunbury, OH · On-site
... assigned by Cole Haan while maintaining a healthy team culture and store environment. CORE ... Retail Operations knowledge including: sales, customer service, merchandising, inventory control ...
Sales Lead
Sunbury, OH · On-site
... assigned by Cole Haan while maintaining a healthy team culture and store environment. CORE ... Retail Operations knowledge including: sales, customer service, merchandising, inventory control ...
Sales Associate
Pottstown, PA · On-site
$13.50 - $18.50/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Pottstown, PA · On-site
$13.50 - $18.50/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Waipahu, HI · On-site
$14 - $19/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Waipahu, HI · On-site
$14 - $19/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Glendale, CA · On-site
$14.75 - $20.25/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Glendale, CA · On-site
$14.75 - $20.25/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Pleasant Prairie, WI · On-site
$13.25 - $18/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... Must have two or more years of retail experience * Must have the availability and the ability to ...
Sales Associate
Pleasant Prairie, WI · On-site
$13.25 - $18/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... Must have two or more years of retail experience * Must have the availability and the ability to ...
Sales Associate
Tannersville, PA · On-site
$12.50 - $17/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Tannersville, PA · On-site
$12.50 - $17/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
$14.50 - $19.50/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
$14.50 - $19.50/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
$16 - $21.75/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
$16 - $21.75/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
New
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
New
Sales Associate
$11.75 - $15.75/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
$11.75 - $15.75/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Little Rock, AR · On-site
$11.75 - $15.75/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Little Rock, AR · On-site
$11.75 - $15.75/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
WA · On-site
$15.50 - $21/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
WA · On-site
$15.50 - $21/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Gretna, NE · On-site
$13 - $17.75/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Gretna, NE · On-site
$13 - $17.75/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Seasonal Sales Associate
WA · On-site
$14.75 - $17.50/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Seasonal Sales Associate
WA · On-site
$14.75 - $17.50/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Rehoboth Beach, DE · On-site
$13.50 - $18.50/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Rehoboth Beach, DE · On-site
$13.50 - $18.50/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Seasonal Sales Associate
Rehoboth Beach, DE · On-site
$13 - $15.50/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Seasonal Sales Associate
Rehoboth Beach, DE · On-site
$13 - $15.50/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
$12.25 - $16.75/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... retail business and retail consumer which may include regular nights, weekends, long and short ...
Sales Associate
$12.25 - $16.75/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... retail business and retail consumer which may include regular nights, weekends, long and short ...
Sales Associate
Pottstown, PA · On-site
$13.50 - $18.50/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Pottstown, PA · On-site
$13.50 - $18.50/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Waipahu, HI · On-site
$14 - $19/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Sales Associate
Waipahu, HI · On-site
$14 - $19/hr
Support store operational consistency by following Cole Haan Policy and Procedure As an Equal ... of a retail business, which may include nights, weekends, and holidays based on business needs
Cole Haan Jobs Information
Do workers at Cole Haan get paid breaks?
Sometimes. Only some people get paid breaks.
67% of people say they don’t get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.
67% of people say they don’t get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.
Does Cole Haan pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.
Is the health insurance from Cole Haan affordable enough for their workers?
Only some people say the health insurance costs are okay.
60% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and July 2026.
60% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people get paid time off at Cole Haan?
Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and July 2026.
80% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.
- 27% of people with changing schedules find out their shifts one week or less ahead of time.
- 47% of people with changing schedules find out their shifts two weeks ahead of time.
- 27% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.
Do workers at Cole Haan worry about hours?
Some people worry about getting enough hours.
47% of people report they worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
47% of people report they worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
Do Cole Haan workers get to choose the shifts they work?
Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
67% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it for Cole Haan workers to change shifts?
Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.
How easy is it to get time off at Cole Haan?
Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.
83% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.
Do Cole Haan managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
Do jobs at Cole Haan spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it to take sick days at Cole Haan?
Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
Is a Cole Haan job good for students?
Most students say this is a good place to work if you’re studying.
89% of students report this is a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and March 2026.
89% of students report this is a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people at Cole Haan feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Cole Haan get to take their breaks without interruption?
Most people get breaks without interruption.
93% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.
93% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.
Is it stressful to work at Cole Haan?
Some people feel stressed out here.
40% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
40% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Cole Haan enjoy their jobs?
Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.
75% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at Cole Haan recommend working with their team?
Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at Cole Haan?
Most people got enough training when they started.
81% of people report they got enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.
81% of people report they got enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at Cole Haan?
Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think Cole Haan’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and July 2026.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how Cole Haan is doing?
Most people feel well informed about how the company is doing.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Retail Operations Manager jobs?
What are the most popular jobs at Cole Haan?
What are the most popular categories at Cole Haan?
Cole Haan rating
7.7
Based on 16 frontline employees who took The Breakroom Quiz
Job description
Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.
CORE ACCOUNTABILITIES:
Deliver financial results:
- Drive financial growth by achieving sales and key KPI goals
- Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
- Coach staff to exceed individual and store goals
Build a dedicated and good-natured team:
- Support and maintain a positive store environment by leading and developing a quality store team
- Assists in training and development
- Urgently partners on performance issues
Create a culture of customer obsession that caters to the extraordinary achiever:
- Deliver extraordinary customer service through your store team
- Support and maintain visual merchandising standards consistent with company expectations
Deliver operational consistency:
- Achieve all operational objectives with regards to loss prevention, health, and safety
- Supports the team to ensure compliance of all company policies and procedures
As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.
- Candidates must be at least 16 years of age
- 2 years retail experience. Specialty and or footwear retail preferred.
- Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.
- Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
- Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
- Excellent verbal and written communication, delegation follow-up and time management skills.
- Able to accomplish multiple tasks in a fast-paced environment
- Able to work effectively with others in a team-oriented environment and provide excellent customer service
- Ability to lift, push, and pull up to 25-50 pounds occasionally
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.
What Cole Haan employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Cole Haan
Sourced by ZipRecruiter
Industry
Retail
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US
Year founded
1928