If this sounds like you, you will thrive as a Supervisor on Spectrum's Customer Service team. Customer Service Supervisors are vital to our mission, providing customer support that our business ...

120 Spectrum Customer Service Supervisor Jobs Hiring Near You
If this sounds like you, you will thrive as a Supervisor on Spectrum's Customer Service team. Customer Service Supervisors are vital to our mission, providing customer support that our business ...
If this sounds like you, you will thrive as a Supervisor on Spectrum's Customer Service team. Customer Service Supervisors are vital to our mission, providing customer support that our business ...
If this sounds like you, you will thrive as a Supervisor on Spectrum's Customer Service team. Customer Service Supervisors are vital to our mission, providing customer support that our business ...
Customer Service Supervisor
Hesperia, CA · On-site
$7.6K - $9.2K/mo
View Customer Service Supervisor Flyer Examples of Duties The Customer Service Supervisor is the supervisory level class responsible for delegating and monitoring the workload of the Utility Billing ...
Customer Service Supervisor
Hesperia, CA · On-site
$7.6K - $9.2K/mo
View Customer Service Supervisor Flyer Examples of Duties The Customer Service Supervisor is the supervisory level class responsible for delegating and monitoring the workload of the Utility Billing ...
Customer Service Representative, Reliability
Morrisville, NC · On-site
$15 - $20.25/hr
Then you'll thrive as a professional Customer Service Reliability Representative at Spectrum. Customer Service Reliability Representatives are vital to our mission, taking inbound calls and providing ...
Customer Service Representative, Reliability
Morrisville, NC · On-site
$15 - $20.25/hr
Then you'll thrive as a professional Customer Service Reliability Representative at Spectrum. Customer Service Reliability Representatives are vital to our mission, taking inbound calls and providing ...
Customer Service Representative | Technical Support
Saint Petersburg, FL · On-site
$15.25 - $20.50/hr
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that ...
Customer Service Representative | Technical Support
Saint Petersburg, FL · On-site
$15.25 - $20.50/hr
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that ...
Customer Service Representative | Technical Support
Columbus, OH · On-site
$15 - $20.25/hr
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that ...
Customer Service Representative | Technical Support
Columbus, OH · On-site
$15 - $20.25/hr
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that ...
Customer Service Supervisor
CA$22.26 - CA$25.57/hr
As a customer service supervisor , you will lead and coach a team of specialists and work together to create an amazing customer experience. Join us and grow your career with our retail team as a ...
Customer Service Supervisor
CA$22.26 - CA$25.57/hr
As a customer service supervisor , you will lead and coach a team of specialists and work together to create an amazing customer experience. Join us and grow your career with our retail team as a ...
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that ...
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that ...
Customer Service Supervisor (CSS) The following provides a detailed description for the position of Customer Service Supervisor. Actual duties performed may vary slightly. General Position ...
Customer Service Supervisor (CSS) The following provides a detailed description for the position of Customer Service Supervisor. Actual duties performed may vary slightly. General Position ...
Customer Service Supervisor
Danielson, CT · On-site
The Customer Service Supervisor leads the customer service team and is responsible for customer retention through effective execution of SPIROL's Order Fulfillment Process. This individual provides ...
Customer Service Supervisor
Danielson, CT · On-site
The Customer Service Supervisor leads the customer service team and is responsible for customer retention through effective execution of SPIROL's Order Fulfillment Process. This individual provides ...
Customer Service Representative | Technical Support
Greensboro, NC · On-site
$13.75 - $18.75/hr
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that ...
Customer Service Representative | Technical Support
Greensboro, NC · On-site
$13.75 - $18.75/hr
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that ...
Customer Service Supervisor
Waddell, AZ · On-site
$60K - $80K/yr
Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...
Customer Service Supervisor
Waddell, AZ · On-site
$60K - $80K/yr
Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...
Customer Service Supervisor DURATION: Full Time LOCATION: 6 Wheeling, Dayton, NJ JOB SUMMARY The Customer Service Supervisor is responsible for directly supervising and coordinating the activities of ...
Customer Service Supervisor DURATION: Full Time LOCATION: 6 Wheeling, Dayton, NJ JOB SUMMARY The Customer Service Supervisor is responsible for directly supervising and coordinating the activities of ...
Customer Service Supervisor
Plainfield, IN · On-site
$60K - $80K/yr
Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...
New
Customer Service Supervisor
Plainfield, IN · On-site
$60K - $80K/yr
Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...
New
Customer Service Supervisor
Annville, PA · On-site
$60K - $80K/yr
Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...
Customer Service Supervisor
Annville, PA · On-site
$60K - $80K/yr
Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...
Customer Service Supervisor
Annville, PA · On-site
$60K - $80K/yr
Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...
Customer Service Supervisor
Annville, PA · On-site
$60K - $80K/yr
Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...
Customer Service Supervisor
New Albany, OH · On-site
$60K - $80K/yr
Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...
Customer Service Supervisor
New Albany, OH · On-site
$60K - $80K/yr
Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...
Customer Service Representative | Technical Support
North Canton, OH · On-site
$14.25 - $19.25/hr
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that ...
Customer Service Representative | Technical Support
North Canton, OH · On-site
$14.25 - $19.25/hr
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that ...
Customer Service Supervisor
Aurora, IL · On-site
$70K - $90K/yr
The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80,169 - $90,000. DHL Supply Chain ...
Customer Service Supervisor
Aurora, IL · On-site
$70K - $90K/yr
The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80,169 - $90,000. DHL Supply Chain ...
Customer Service Supervisor
Canal Winchester, OH · On-site
$60K - $80K/yr
Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...
Customer Service Supervisor
Canal Winchester, OH · On-site
$60K - $80K/yr
Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...
Spectrum Jobs Information
What is it like to work at Spectrum?
The company's team structure is designed to encourage cross-functional collaboration, with employees working together to develop and deliver cutting-edge products and services. Spectrum's mission is to empower its customers with innovative technologies, such as 5G networks and fiber-optic internet, to enhance their daily lives.
Working at Spectrum may appeal to individuals who are passionate about staying at the forefront of technological advancements and are eager to contribute to a company that is shaping the future of connectivity and communication.
What makes Spectrum an attractive place to work?
Do workers at Spectrum get paid breaks?
80% of people say they get paid breaks.
Based on data from 65 people who took the Breakroom Quiz between February 2026 and August 2026.
Does Spectrum pay people when they’re sick?
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.
At Spectrum, are sick days and vacation days separate paid time off?
41% of people say they have to use vacation days when they’re out sick.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.
Is the health insurance from Spectrum affordable enough for their workers?
86% of people say the health insurance costs are okay
Based on data from 74 people who took the Breakroom Quiz between February 2026 and July 2026.
Do people get paid time off at Spectrum?
97% of people say they get paid time off.
Based on data from 79 people who took the Breakroom Quiz between February 2026 and August 2026.
How far ahead of time do people find out their work schedule?
- 29% of people with changing schedules find out their shifts one week or less ahead of time.
- 35% of people with changing schedules find out their shifts two weeks ahead of time.
- 24% of people with changing schedules find out their shifts three weeks ahead of time.
- 12% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.
Do workers at Spectrum worry about hours?
94% of people report they don’t worry about getting enough hours.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and July 2026.
Do Spectrum workers get to choose the shifts they work?
54% report that they don’t have enough control over which shifts they work.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and July 2026.
How easy is it for Spectrum workers to change shifts?
63% of people report that it’s hard to change shifts if they need to.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.
How easy is it to get time off at Spectrum?
80% of people report it’s easy to get time off.
Based on data from 70 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Spectrum managers change schedules at the last minute?
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and July 2026.
Do jobs at Spectrum spill into time workers aren’t paid for?
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and July 2026.
How easy is it to take sick days at Spectrum?
77% of people report that it’s easy to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.
Is a Spectrum job good for students?
79% of students report this is a good place to work if you’re studying.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.
Is working at Spectrum good if you’re a parent or caregiver?
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Spectrum feel treated with respect by their managers?
79% of people say they’re treated with respect by their managers.
Based on data from 68 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Spectrum get to take their breaks without interruption?
82% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.
Is it stressful to work at Spectrum?
71% of people say they often feel stressed out at work.
Based on data from 75 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Spectrum enjoy their jobs?
73% of people report they enjoy their job.
Based on data from 66 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Spectrum recommend working with their team?
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 79 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get enough training when they start at Spectrum?
79% of people report they got enough training when they started working here.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get support to advance at Spectrum?
In the last year, 77% of people report being given support to advance their career here.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people think Spectrum’s headquarters understands what’s happening where they work?
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers feel well informed about how Spectrum is doing?
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Customer Service Supervisor jobs?
What are the most popular jobs at Spectrum?
What are the most popular categories at Spectrum?

Full-time
Re-posted 19 days ago
Job description
Have you been told you’re a “people person?” Do you enjoy solving problems with attention and care? Ready to work with customers to resolve service related issues? If this sounds like you, you will thrive as a Supervisor on Spectrum’s Customer Service team.
Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. You’ll work in a collaborative environment, alongside an encouraging team, making a difference every day.
WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST
- Leading a team of representatives using encouragement and accountability to create a cohesive work unit
- Cultivating critical skills in staff through on-the-job training and performance reviews to produce more effective employees
- Mentoring and coaching individuals to ensure performance standards are met and customer experience is enhanced
- Using leadership skills to motivate the customer service team to take action and develop solutions to enhance the customer experience
We’re a large organization with bustling call centers offering a variety of shifts. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide. If you’d enjoy this type of dynamic job, we want to hear from you!
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Education: High school diploma with some college course work in business or related field; equivalent experience
- Experience: 5-7 years of customer service/call center experience
- Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
- Skills: Effective communication, supervision, organization, time management
- Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
- Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures
Preferred Qualifications
- Additional Experience: 3+ years of supervisory or leadership experience
#LI-CG1
CCS450 2026-79617 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.Qualifications:
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Education: High school diploma with some college course work in business or related field; equivalent experience
- Experience: 5-7 years of customer service/call center experience
- Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
- Skills: Effective communication, supervision, organization, time management
- Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
- Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures
Preferred Qualifications
- Additional Experience: 3+ years of supervisory or leadership experience