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What is it like to work at Spectrum?

Spectrum is a company that values innovation and customer-centricity, fostering a collaborative and dynamic work environment.

The company's team structure is designed to encourage cross-functional collaboration, with employees working together to develop and deliver cutting-edge products and services. Spectrum's mission is to empower its customers with innovative technologies, such as 5G networks and fiber-optic internet, to enhance their daily lives.

Working at Spectrum may appeal to individuals who are passionate about staying at the forefront of technological advancements and are eager to contribute to a company that is shaping the future of connectivity and communication.

Do workers at Spectrum get paid breaks?

Yes. Most people get paid breaks.
79% of people say they get paid breaks.
Based on data from 97 people who took the Breakroom Quiz between December 2025 and June 2026.

Does Spectrum pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 109 people who took the Breakroom Quiz between December 2025 and June 2026.

At Spectrum, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
37% of people say they have to use vacation days when they’re out sick.
Based on data from 108 people who took the Breakroom Quiz between December 2025 and June 2026.

Is the health insurance from Spectrum affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 103 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get paid time off at Spectrum?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 115 people who took the Breakroom Quiz between December 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 26% of people with changing schedules find out their shifts one week or less ahead of time.
  • 36% of people with changing schedules find out their shifts two weeks ahead of time.
  • 24% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 91 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers at Spectrum worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 158 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Spectrum workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 151 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Spectrum workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 123 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to get time off at Spectrum?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 102 people who took the Breakroom Quiz between December 2025 and June 2026.

Do Spectrum managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 164 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Spectrum do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
80% of people report that they don’t do extra unpaid work.
Based on data from 166 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Spectrum?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 108 people who took the Breakroom Quiz between December 2025 and June 2026.

Is a Spectrum job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Spectrum good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 97 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Spectrum feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 105 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Spectrum get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 105 people who took the Breakroom Quiz between December 2025 and June 2026.

Is it stressful to work at Spectrum?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 107 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Spectrum enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 100 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Spectrum recommend working with their team?

Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 115 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get enough training when they start at Spectrum?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 111 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get support to advance at Spectrum?

Most people are given support to advance their career here.
In the last year, 81% of people report being given support to advance their career here.
Based on data from 105 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people think Spectrum’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 93 people who took the Breakroom Quiz between December 2025 and June 2026.

Do workers feel well informed about how Spectrum is doing?

Only some people feel well informed about how the company is doing.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 106 people who took the Breakroom Quiz between December 2025 and June 2026.
What are the most popular titles at Spectrum?
What are the most popular cities for Spectrum jobs?
What are the most popular states for Spectrum jobs?
What are the most popular job types at Spectrum?
What are the most popular categories at Spectrum?
Infographic showing various job openings at Spectrum in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution.
Vertical Account Manager - Hospitality, Spectrum Business

Vertical Account Manager - Hospitality, Spectrum Business

SPECTRUM

Hudson, OH • On-site

$47K - $79K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Spectrum rating

8.0

Company rating: 8.0 out of 10

Based on 585 frontline employees who took The Breakroom Quiz

19th of 76 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Seeking to build lasting partnerships while driving business growth? As a Vertical Account Manager, Hospitality at Spectrum Business, you will manage and nurture relationships with enterprise customers, safeguarding and expanding revenue streams. By serving as a trusted advisor, you will ensure customers receive the best possible service and support, directly impacting Spectrum’s continued success in the enterprise market. 


How You Will Make an Impact 

  • Proactively manage a portfolio of enterprise accounts through regular face-to-face meetings and account reviews 
  • Meet or exceed assigned sales quotas and revenue goals by identifying and securing renewal and new sales opportunities 
  • Serve as the primary advocate for assigned customers, ensuring satisfaction across all Spectrum departments 
  • Collaborate with internal teams to resolve customer issues and maintain accurate records in internal databases 
  • Establish and monitor procedures to support accounts, including contract tracking and compliance with regulatory requirements 
  • Assist the Collections Department with account collections as needed 
  • Stay informed about Spectrum service pricing, procedures, promotions and order entry processes through ongoing training 

Working Conditions 

  • Office environment 
  • 30% travel required

What You Will Bring to Spectrum 


Required Qualifications 


Education 

  • High school diploma or equivalent from an accredited organization (GED) 

Experience 

  • Previous experience with billing systems such as ICOMS or CSG 
  • Experience using Salesforce 

Skills 

  • Read, write, speak and understand English 
  • Attendance at sales meetings and training sessions as required 
  • Ability to travel using a reliable personal vehicle, including in inclement weather 
  • Valid and active state driver’s license and safe driving record 

Preferred Qualifications

 

Education 

  • Bachelor’s degree in a business-related field or equivalent combination of education, training and experience 

Experience 

  • 5+ years of strategic account sales or management experience 
  • 5+ years of experience with advanced voice and data networking, including PRI/SIP and LAN/WAN 

Skills 

  • Proven ability selling data, voice, cloud or video solutions and premise-based products 
  • Proficiency in Microsoft Word, Excel and PowerPoint

#LI-SE1
SCM282 2026-74470 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $47,800.00 and $79,100.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $72,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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