Summary Service Delivery Support Manager is responsible for the administrative oversite, management and direct supervision of the Utility Service Coordinators and day-to-day support for operations of ...
68 Service Service Delivery Manager Jobs Hiring Near You
Summary Service Delivery Support Manager is responsible for the administrative oversite, management and direct supervision of the Utility Service Coordinators and day-to-day support for operations of ...
Zantech is seeking an IT Service Delivery Manager SME for a hybrid role based in Ashburn, VA. This key position supports the Operations and Program Management Support Services project, providing ...
Zantech is seeking an IT Service Delivery Manager SME for a hybrid role based in Ashburn, VA. This key position supports the Operations and Program Management Support Services project, providing ...
As the Service Delivery Manager, you are the operational engine of the market team. You will own the end-to-end lifecycle of new feature development, serving as the critical primary interface that ...
As the Service Delivery Manager, you are the operational engine of the market team. You will own the end-to-end lifecycle of new feature development, serving as the critical primary interface that ...
... First point of contact for Claim reporting 5. Generate proofs of insurance including Liability ... Strong communication and time management skills * A detail-oriented mindset * Familiarity with ...
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... First point of contact for Claim reporting 5. Generate proofs of insurance including Liability ... Strong communication and time management skills * A detail-oriented mindset * Familiarity with ...
ITIL Service Manager
Plano, TX · On-site
$79K - $132K/yr
Leads complex service delivery processes and associated projects * Manages service delivery ... This position is eligible for company benefits including medical, dental, and vision insurance with ...
ITIL Service Manager
Plano, TX · On-site
$79K - $132K/yr
Leads complex service delivery processes and associated projects * Manages service delivery ... This position is eligible for company benefits including medical, dental, and vision insurance with ...
More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work ... Retrieve information from carrier web-sites, as required, and keep our Client Management system ...
More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work ... Retrieve information from carrier web-sites, as required, and keep our Client Management system ...
Through its network of specialized subsidiaries, Genstone offers property management, renovations ... Built on a foundation of integration and execution, Genstone delivers turnkey support for property ...
Through its network of specialized subsidiaries, Genstone offers property management, renovations ... Built on a foundation of integration and execution, Genstone delivers turnkey support for property ...
MS Delivery Manager
Plano, TX · On-site
Ericsson is seeking a highly motivated, results-driven Service Delivery Manager (SDM) to lead ... Employees will also receive company credits in an amount equal to the cost of basic life insurance ...
MS Delivery Manager
Plano, TX · On-site
Ericsson is seeking a highly motivated, results-driven Service Delivery Manager (SDM) to lead ... Employees will also receive company credits in an amount equal to the cost of basic life insurance ...
Food Service - 1st Shift
Hartland, MI · On-site
$17/hr
Food Service Assistant Manager / Food Service Manager FLSA Status: Non-Exempt (unless otherwise ... Label and date food products as required. * Assist with receiving and storing food deliveries ...
Food Service - 1st Shift
Hartland, MI · On-site
$17/hr
Food Service Assistant Manager / Food Service Manager FLSA Status: Non-Exempt (unless otherwise ... Label and date food products as required. * Assist with receiving and storing food deliveries ...
Director, Service Delivery
Sandy Springs, GA · On-site
$203K/yr
Director, Service Delivery Position Title: Director, Service Delivery Location: Atlanta, GA ... date management and clear, proactive customer status reporting throughout each order. • ...
Director, Service Delivery
Sandy Springs, GA · On-site
$203K/yr
Director, Service Delivery Position Title: Director, Service Delivery Location: Atlanta, GA ... date management and clear, proactive customer status reporting throughout each order. • ...
Delivery Project Executives
Albany, NY · On-site
The skills desired are I/T service delivery management skills in the following towers of operations - data center, server, mainframe, storage, database, or network. Skills require System Management ...
Delivery Project Executives
Albany, NY · On-site
The skills desired are I/T service delivery management skills in the following towers of operations - data center, server, mainframe, storage, database, or network. Skills require System Management ...
Delivery Lead/Java Services - Remote - W2
Frisco, TX · On-site +1
We are seeking a Delivery Lead / Service Delivery Manager with a strong Java delivery background to manage end-to-end delivery of Java-based resources and engagements. The role focuses on resource ...
Delivery Lead/Java Services - Remote - W2
Frisco, TX · On-site +1
We are seeking a Delivery Lead / Service Delivery Manager with a strong Java delivery background to manage end-to-end delivery of Java-based resources and engagements. The role focuses on resource ...
... vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three ... This individual must be capable of operating autonomously - managing complex stakeholder ...
... vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three ... This individual must be capable of operating autonomously - managing complex stakeholder ...
Delivery Manager
Topeka, KS · On-site
... well-being first. Here's what you can expect as a full-time Security Benefit associate ... Paid parental leave after 90 days of service. * Comprehensive medical, dental & vision insurance ...
Delivery Manager
Topeka, KS · On-site
... well-being first. Here's what you can expect as a full-time Security Benefit associate ... Paid parental leave after 90 days of service. * Comprehensive medical, dental & vision insurance ...
Delivery Service Supervisor - 3rd Shift
$87K - $131K/yr
Communicates with Sales Management and Marketing Associates via email and maintains current ... Coordinates efforts with Transportation Road Supervisors and with Safety Trainer to insure ...
Delivery Service Supervisor - 3rd Shift
$87K - $131K/yr
Communicates with Sales Management and Marketing Associates via email and maintains current ... Coordinates efforts with Transportation Road Supervisors and with Safety Trainer to insure ...
Delivery Service Supervisor - 3rd Shift
$87K - $131K/yr
Communicates with Sales Management and Marketing Associates via email and maintains current ... Coordinates efforts with Transportation Road Supervisors and with Safety Trainer to insure ...
Delivery Service Supervisor - 3rd Shift
$87K - $131K/yr
Communicates with Sales Management and Marketing Associates via email and maintains current ... Coordinates efforts with Transportation Road Supervisors and with Safety Trainer to insure ...
Insurance Customer Service Representative
Pepin, WI · On-site
$40K - $45K/yr
Insurance Customer Service Representative Responsibilities · Responds directly and promptly to client inquiries and requests · Develops and maintains client service plans and manages mid-term ...
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Insurance Customer Service Representative
Pepin, WI · On-site
$40K - $45K/yr
Insurance Customer Service Representative Responsibilities · Responds directly and promptly to client inquiries and requests · Develops and maintains client service plans and manages mid-term ...
We are seeking a highly motivated and experienced Manufacturing IT Service Delivery Manager ... against MTTR, first time fix, backlog health, and change success rate. * Lead major incident ...
Quick apply
We are seeking a highly motivated and experienced Manufacturing IT Service Delivery Manager ... against MTTR, first time fix, backlog health, and change success rate. * Lead major incident ...
Global Head HR Service Delivery
Wilmington, DE · On-site
$205K/yr
People & Culture Project Management Office (PMO) * Communication Strategy and Execution The VP ... Lead the transformation toward a modern, scalable, and digital-first service delivery model (e.g ...
Global Head HR Service Delivery
Wilmington, DE · On-site
$205K/yr
People & Culture Project Management Office (PMO) * Communication Strategy and Execution The VP ... Lead the transformation toward a modern, scalable, and digital-first service delivery model (e.g ...
Event Response Global Service Delivery Lead
New York, NY · On-site
$190K - $234K/yr
We are a global team building and scaling the world's first and leading autonomous fleet and ... From component sourcing to end customer management, we enable and create value for Waymo through ...
Event Response Global Service Delivery Lead
New York, NY · On-site
$190K - $234K/yr
We are a global team building and scaling the world's first and leading autonomous fleet and ... From component sourcing to end customer management, we enable and create value for Waymo through ...
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Service Delivery Support Manager
Temple, TX • On-site
myhrtempletx
Full-time
Re-posted yesterday
Job description
Summary
Service Delivery Support Manager is responsible for the administrative oversite, management and direct supervision of the Utility Service Coordinators and day-to-day support for operations of the Distribution and Collection Divisions. This leadership role also coordinates workflow between the Distribution, Collection, Utility Billing Office, Purchasing, POD and other departments or agencies as needed.
Essential Duties and Responsibilities
- Provides direct supervision and oversight of Utility Service Coordinators operations, recommends policy, plans and manages activities of employees to maximize effectiveness and efficiency of operations utilizing all available resources
- Assists in the selection, hiring and training of Utility Service Coordinators along with processing hiring paperwork for all Distribution and Collection staff
- Plans, manages, and evaluates the performance of divisional personnel, providing regular performance reviews, corrective training, counseling, and disciplinary action when appropriate
- Resolves problems and miscommunications between employees in a fair and unbiased manner, ensuring minimal disruption of the mission
- Maintains all personnel records and payroll information to include processing of all forms for the distribution and collection sections and maintains all division files
- Manages and assists with dispatch operations, including answering phones, handling requests for maintenance, emergency response, entry of work orders for utility services, maintaining and filing work orders daily
- Manages water and sewer tap quotes process from the time that the quote is requested until the work order is entered for installation, this includes using Formsite Program and MyGovernmentOnline
- Oversees and schedules events for Distribution and Collection staff, including training Utility Service Coordinators in Cityworks and operation procedures
- Understands city ordinances, state regulations and standard operating procedures concerning dispatch services
- Responds to citizen complaints with patience and tact; relays information to resolve problems in a timely fashion
- Manages the development and distribution of community notifications related to Utility developments and repairs within the Distribution and Collection systems
- Compiles operational data and prepares monthly reports to brief department directors and external agencies on Distribution and Collection activities
- Prepares cost-control projections, equipment cost analyses, and budget recommendations, briefing department leadership on all division financial matters
- Prepares purchase orders, obtains vendor quotes, and manages office supply inventory in compliance with city purchasing policies and departments
- Oversees daily administrative tasks, including routing city mail distributions and scheduling classroom or conference room calendars
- Oversees 24-7-365 phone answering and emergency response coordination
- Follows City policies, procedures, and safety guidelines
- Performs other duties as assigned
Minimum Qualifications
- Combination of education and experience equivalent to a Bachelor’s degree in Business Administration or a related field
- Three (3) years of experience in professional-level administration, analytics, and project management, preferably in municipal government
- Two (2) years of supervisory or management experience
Certifications and Licenses
- Valid driver’s license