60 Ringcentral Service Delivery Manager Jobs Hiring Near You

Say hello to opportunities.

If you're looking to be part of what's next in communication, you're in the right place.

At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio-AIR, AVA, and ACE-brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually, we're building the future of AI-powered business communications.

This is where you and your skills come in. We're currently looking for: Strategic Procurement Manager - Indirect Procurement

Responsibilities:

• Serve as the trusted partner and primary point of contact for internal business partners, guiding them through the entire end-to-end procurement lifecycle, from initial need identification through vendor selection and contract execution, demonstrating a high sense of ownership.

• Proactively engage and partner with cross-functional stakeholders, including Legal, Infosec, IT, and FP&A, to preemptively identify and address their technical, financial, and risk-related requirements throughout the procurement process with both internal requesters and external vendors.

• Manage multiple BU and vendor engagements and high-volume procurement activities simultaneously across diverse indirect spend categories at any given time.

• Collaborate with business partners and Procurement team members to develop, enhance and execute category strategies.

• Collaborate with internal stakeholders to understand business needs and align sourcing strategies accordingly.

• Support sourcing initiatives, including RFIs/RFPs, supplier evaluations, and contract negotiations.

• Maintain vendor relationships, manage contract renewals, and monitor supplier performance where applicable.

• Work closely with Legal, Finance, and IT teams to ensure contract compliance and risk mitigation.

• Conduct market and supplier research to stay current on trends and benchmark pricing.

• Ensure adherence to procurement policies, procedures, and best practices. Educate business partners accordingly.

• Support continuous improvement initiatives across the procurement organization.

Desired Qualifications:

• Bachelor's degree in Business, Supply Chain, Procurement, Finance or a related field.

• 2+ years of experience in procurement, sourcing, or supply chain, preferably in the software category or technology domain.

• Strong analytical, negotiation, and communication skills.

• Ability to manage multiple priorities in a fast-paced, collaborative environment.

• Basic proficiency and demonstrable experience with fundamental contractual terms and commercial agreements is required.

• Proficiency in Microsoft Office Suite / Google Workspace; experience with one or more of procurement tools (e.g., NetSuite), financial planning/ERP systems (e.g. Anaplan, Oracle), project management/productivity (eg. Monday.com, FreshService, Sharepoint etc) is a strong plus.

• Demonstrable experience leveraging Artificial Intelligence (AI) tools to enhance procurement efficiency and insights is a great plus.

• Excel at relationship building.

• Be able to act strategically while being a hands-on team member.

Preferred:

• Experience in indirect procurement within a mid-to-large sized enterprise.

• Familiarity with software licensing models / SaaS agreements.

• Experience with one or more Indirect categories is a plus.

• Strong stakeholder engagement and project management skills.

What we offer:

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral's Finance team gives you an incredible opportunity to manage stratospheric growth and learn from the best. It's an unmatched opportunity to put your professional and personal growth on an upward trajectory. You'll lead change at a $2 billion company that's growing 30% every year-in a people-first environment designed to power your career.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral is a global leader in agentic voice AI-powered business communications, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. As the communications layer connecting businesses and customers, RingCentral is the front door of business communication and is in the advantageous position to apply AI at every phase of the conversation journey - before, during, and after each interaction. Our agentic AI portfolio includes autonomous voice-first AI agents that automate calls, assist in the moment, and analyze every interaction - enabling businesses to work smarter, respond faster, and connect more meaningfully with their customers. Visit ringcentral.com to learn more.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Belmont, CA, the compensation range for this position is between $100,450 and $143,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.