CX Specialist
Pleasanton, CA · On-site
Zoom/RingCentral certifications (e.g., ZCC Implementation Specialist) * Experience in regulated ... industries (healthcare, finance, utilities) * Familiarity with cloud platforms (AWS, Azure, GCP ...
26 Ringcentral Implementation Specialist Jobs Hiring Near You
CX Specialist
Pleasanton, CA · On-site
Zoom/RingCentral certifications (e.g., ZCC Implementation Specialist) * Experience in regulated ... industries (healthcare, finance, utilities) * Familiarity with cloud platforms (AWS, Azure, GCP ...
... ClearPath, RingCentral, Klara, and Updox. * Perform employee offboarding by disabling or ... Upload the Klara patient list as part of the legacy workflow prior to the Gravity implementation.
Quick apply
... ClearPath, RingCentral, Klara, and Updox. * Perform employee offboarding by disabling or ... Upload the Klara patient list as part of the legacy workflow prior to the Gravity implementation.
AI / Data Specialist
Alpharetta, GA · Remote
Provide comprehensive analysis and implementation roadmap for Call Center Modernization with AI ... Set up Speech to Text transcription using one of the products (Azure OpenAI or Lex or RingCentral ...
AI / Data Specialist
Alpharetta, GA · Remote
Provide comprehensive analysis and implementation roadmap for Call Center Modernization with AI ... Set up Speech to Text transcription using one of the products (Azure OpenAI or Lex or RingCentral ...
IT Administrative Support Specialist
Arlington Heights, IL · On-site
$25 - $27/hr
... ClearPath, RingCentral, Klara, and Updox. * Perform employee offboarding by disabling or ... Upload the Klara patient list as part of the legacy workflow prior to the Gravity implementation.
Quick apply
IT Administrative Support Specialist
Arlington Heights, IL · On-site
$25 - $27/hr
... ClearPath, RingCentral, Klara, and Updox. * Perform employee offboarding by disabling or ... Upload the Klara patient list as part of the legacy workflow prior to the Gravity implementation.
Administer the RingCentral VoIP system for the call center to make sure it is properly functioning ... Able to analyze complex technical problems, determine root cause, and implement corrective action
Administer the RingCentral VoIP system for the call center to make sure it is properly functioning ... Able to analyze complex technical problems, determine root cause, and implement corrective action
Administer the RingCentral VoIP system for the call center to make sure it is properly functioning ... Able to analyze complex technical problems, determine root cause, and implement corrective action
Administer the RingCentral VoIP system for the call center to make sure it is properly functioning ... Able to analyze complex technical problems, determine root cause, and implement corrective action
Asana, Miro, Slack, and RingCentral, ensuring timely and accurate access provisioning * Provide end ... implementation on all BEAM devices and enterprise applications to safeguard sensitive ...
Asana, Miro, Slack, and RingCentral, ensuring timely and accurate access provisioning * Provide end ... implementation on all BEAM devices and enterprise applications to safeguard sensitive ...
Customer Care Specialist
Reno, NV · On-site
$17 - $22.50/hr
Accept feedback from peers and management and implement suggestions as requested * Maintain a high ... RingCentral * Zendesk * Knowledge of sales order, RMA, shipping, customer, and project modules in ...
Customer Care Specialist
Reno, NV · On-site
$17 - $22.50/hr
Accept feedback from peers and management and implement suggestions as requested * Maintain a high ... RingCentral * Zendesk * Knowledge of sales order, RMA, shipping, customer, and project modules in ...
Inside Sales Specialist
Chattanooga, TN · On-site
$65K - $100K/yr
Collaborate with the sales team to develop and implement effective sales strategies. * Provide ... Previous experience with Zoho, RingCentral and other CRM platforms (a plus). Skills: * Exceptional ...
Quick apply
Inside Sales Specialist
Chattanooga, TN · On-site
$65K - $100K/yr
Collaborate with the sales team to develop and implement effective sales strategies. * Provide ... Previous experience with Zoho, RingCentral and other CRM platforms (a plus). Skills: * Exceptional ...
Inside Sales Specialist
Chattanooga, TN · On-site
$65K - $100K/yr
Collaborate with the sales team to develop and implement effective sales strategies. * Provide ... Previous experience with Zoho, RingCentral and other CRM platforms (a plus). Skills: * Exceptional ...
Quick apply
Inside Sales Specialist
Chattanooga, TN · On-site
$65K - $100K/yr
Collaborate with the sales team to develop and implement effective sales strategies. * Provide ... Previous experience with Zoho, RingCentral and other CRM platforms (a plus). Skills: * Exceptional ...
Customer Care Specialist
Reno, NV · On-site
$17 - $22.50/hr
Accept feedback from peers and management and implement suggestions as requested * Maintain a high ... RingCentral * Zendesk * Knowledge of sales order, RMA, shipping, customer, and project modules in ...
Customer Care Specialist
Reno, NV · On-site
$17 - $22.50/hr
Accept feedback from peers and management and implement suggestions as requested * Maintain a high ... RingCentral * Zendesk * Knowledge of sales order, RMA, shipping, customer, and project modules in ...
Customer Care Specialist
Reno, NV · On-site
$17 - $22.50/hr
Accept feedback from peers and management and implement suggestions as requested * Maintain a high ... RingCentral * Zendesk * Knowledge of sales order, RMA, shipping, customer, and project modules in ...
Quick apply
Customer Care Specialist
Reno, NV · On-site
$17 - $22.50/hr
Accept feedback from peers and management and implement suggestions as requested * Maintain a high ... RingCentral * Zendesk * Knowledge of sales order, RMA, shipping, customer, and project modules in ...
Customer Care Specialist
Reno, NV · On-site
$17 - $22.50/hr
Accept feedback from peers and management and implement suggestions as requested * Maintain a high ... RingCentral * Zendesk * Knowledge of sales order, RMA, shipping, customer, and project modules in ...
Customer Care Specialist
Reno, NV · On-site
$17 - $22.50/hr
Accept feedback from peers and management and implement suggestions as requested * Maintain a high ... RingCentral * Zendesk * Knowledge of sales order, RMA, shipping, customer, and project modules in ...
Customer Care Specialist
$17 - $22.50/hr
Accept feedback from peers and management and implement suggestions as requested * Maintain a high ... RingCentral * Zendesk * Knowledge of sales order, RMA, shipping, customer, and project modules in ...
Customer Care Specialist
$17 - $22.50/hr
Accept feedback from peers and management and implement suggestions as requested * Maintain a high ... RingCentral * Zendesk * Knowledge of sales order, RMA, shipping, customer, and project modules in ...
About the Role We're looking for a seasoned Client Onboarding Specialist who'll own the end-to-end ... Translate complex client environments into clean, documented implementation plans and network ...
About the Role We're looking for a seasoned Client Onboarding Specialist who'll own the end-to-end ... Translate complex client environments into clean, documented implementation plans and network ...
Administrative Assistant
Fort Lauderdale, FL · On-site
$24 - $26/hr
You'll also collaborate closely with our Sales Coordinator / Sales Enablement Specialist to ensure ... Support the implementation of new systems and operational improvements. What We're Looking For We ...
Quick apply
Administrative Assistant
Fort Lauderdale, FL · On-site
$24 - $26/hr
You'll also collaborate closely with our Sales Coordinator / Sales Enablement Specialist to ensure ... Support the implementation of new systems and operational improvements. What We're Looking For We ...
Administrative Assistant
Fort Lauderdale, FL · On-site
$24 - $26/hr
You'll also collaborate closely with our Sales Coordinator / Sales Enablement Specialist to ensure ... Support the implementation of new systems and operational improvements. What We're Looking For We ...
Administrative Assistant
Fort Lauderdale, FL · On-site
$24 - $26/hr
You'll also collaborate closely with our Sales Coordinator / Sales Enablement Specialist to ensure ... Support the implementation of new systems and operational improvements. What We're Looking For We ...
Salesforce Administrator
Austin, TX · On-site
$45K - $65K/yr
Effectively migrate and implement Salesforce for new organizations * Work with EBQ's customers to ... Online screen sharing tools such as RingCentral Meetings, WebEx, GoToMeeting, or Join.Me
Salesforce Administrator
Austin, TX · On-site
$45K - $65K/yr
Effectively migrate and implement Salesforce for new organizations * Work with EBQ's customers to ... Online screen sharing tools such as RingCentral Meetings, WebEx, GoToMeeting, or Join.Me
Sales Manager
Houston, TX · On-site
Lead and coach a team of 3 Client Development Specialists * Set clear expectations and hold the ... Identify performance gaps and implement solutions quickly * Own hiring, onboarding, and performance ...
Quick apply
Sales Manager
Houston, TX · On-site
Lead and coach a team of 3 Client Development Specialists * Set clear expectations and hold the ... Identify performance gaps and implement solutions quickly * Own hiring, onboarding, and performance ...
Effectively migrate and implement Salesforce for new organizations * Work with EBQ's customers to ... Online screen sharing tools such as RingCentral Meetings, WebEx, GoToMeeting, or Join.Me
Effectively migrate and implement Salesforce for new organizations * Work with EBQ's customers to ... Online screen sharing tools such as RingCentral Meetings, WebEx, GoToMeeting, or Join.Me
RingCentral Jobs Information
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100% of people say they would get paid if they were sick but scheduled to work.
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Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
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100% of people report that it’s easy to take time off if they are sick.
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Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
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80% of people report that they get to take their breaks without interruption.
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60% of people report that they wouldn’t recommend working with their immediate team to a friend.
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Some people didn’t get enough training when they started.
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60% of people report they didn’t get enough training when they started working here.
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Job description
CX Specialist
We are seeking a skilled CX Specialist to lead the design, deployment, and integration of modern contact center and cloud communication platforms, with a focus on Zoom Contact Center (ZCC), Zoom Phone, and RingCentral CX. This role is both strategic and hands-on, requiring strong technical expertise and customer-facing experience to deliver scalable, AI-enhanced CX solutions.
Key Responsibilities:- Solution Architecture & Discovery
- Technical Implementation & Configuration
- Omnichannel Enablement & Routing
- AI & Virtual Agent Integration
- Integrations & Automation
- Analytics & Optimization
- Testing, Training & Launch
- Strategic Advisory & Client Enablement
- 3–5+ years experience implementing CCaaS platforms (Zoom, RingCentral, etc.)
- Hands-on expertise with ZCC, Zoom Phone, ZVA, AI Companion, and RingCentral routing tools
- Strong understanding of ACD, IVR, omnichannel routing, QM/WFM
- Technical proficiency with REST APIs, JSON, Zoom Studio, webhooks, CRM connectors
- Familiarity with platforms such as Salesforce, ServiceNow, Zendesk, Microsoft Teams
- Excellent communication skills and experience leading enterprise deployments
- Zoom/RingCentral certifications (e.g., ZCC Implementation Specialist)
- Experience in regulated industries (healthcare, finance, utilities)
- Familiarity with cloud platforms (AWS, Azure, GCP), security, and SAML
- CCaaS Admin: Provisioning, SIP, call routing, digital channels
- AI/Automation: Chatbots, NLU, agent assist, coaching tools
- Data & Reporting: KPI dashboards, WEM analytics
- Integration: API-driven workflows, real-time data sync
- Security: Identity, compliance, and encryption
Up to 10% for hybrid/remote client engagements
About Packet Fusion
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Pleasanton, CA, US
Year founded
2001