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28 Pure Storage Technical Support Manager Jobs Hiring Near You

Pure Storage

Senior Program Manager

Raleigh, NC · On-site

$112K - $113K/yr

Pure Storage is reshaping the data storage industry and is looking for a Senior Program Manager to join their team. In this role, you will be the operational heartbeat of the Customer Experience ...

Pure Storage

Senior Security Engineer - AppSec

Santa Clara, CA · On-site

$134K - $184K/yr

Pure Storage is fundamentally reshaping the data storage industry and is seeking a Senior Security ... support large-scale vulnerability prioritization, and architect robust protection across core ...

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Pure Storage Jobs Information

What is it like to work at Pure Storage?

Pure Storage is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and fast-paced work environment. The company's structure is organized into various teams, including engineering, sales, and customer success, with a focus on delivering high-quality products and services that meet the evolving needs of its customers. Working at Pure Storage may appeal to individuals who are passionate about technology, enjoy solving complex problems, and are motivated by the opportunity to contribute to the growth and success of a leading data storage company.
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Infographic showing various Technical Support Manager job openings at Pure Storage in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, and 11% Remote job distribution.
Technical Servics Engineer (Shift: Monday - Friday, 9:00 AM - 5:00 PM EST)

Technical Servics Engineer (Shift: Monday - Friday, 9:00 AM - 5:00 PM EST)

Pure Storage

Raleigh, NC • On-site

Full-time

Posted 6 days ago

Job description

Job Summary:
Pure Storage is reshaping the data storage industry and is seeking a Technical Services Engineer. In this role, you will be responsible for resolving complex infrastructure challenges and ensuring the resilience of the Everpure Platform for global enterprise partners.
Responsibilities:
• Resolve Complex Infrastructure Impediments: Own the end-to-end troubleshooting and resolution of advanced issues involving Kubernetes administration, Linux system internals, and multi-cloud environments (AWS, GCP, IBM Cloud) to maintain 24/7 service availability.
• Optimize Data Persistence & Security: Manage and troubleshoot database performance for MongoDB and PostgreSQL while securing environments through the deployment and debugging of Single Sign-On (SSO) tools and API integrations.
• Automate Support Operations: Develop and implement Bash and Python scripts to automate log analysis and repetitive diagnostic tasks, increasing the efficiency of the Technical Services team and reducing time-to-resolution for customers.
• Manage High-Stakes Stakeholder Communication: Act as the technical lead during critical escalations, providing clear, calm, and concise updates to management and customers to de-escalate high-pressure situations and restore trust.
Qualifications:
Required:
• A minimum of 3 years of experience in a professional enterprise level technical support role
• Hands-on mastery of Kubernetes administration and deep Linux knowledge (networking, storage, and system internals) required to navigate and fix complex cloud-native architectures.
• Technical fluency in querying and troubleshooting MongoDB and PostgreSQL, combined with the ability to write production-grade automation scripts in Python or Bash.
• Practical experience managing VPC/private cloud environments and physical data centers, including the ability to troubleshoot APIs and cloud-specific infrastructure.
• Excellence in verbal and written English, with the ability to translate technical jargon into actionable insights for stakeholders and the empathy required to lead customers through critical system failures.
• Fluent in English (Spanish or Portuguese is a plus)
Company:
Pure Storage is an all-flash enterprise storage company that enables broad deployment of flash in data centers. Founded in 2009, the company is headquartered in Santa Clara, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
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About Pure Storage

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Pure Storage, founded in 2009, is a technology company headquartered in Mountain View, CA, United States. They operate within the growing industry of data storage solutions and have made a name for themselves in developing all-flash storage hardware and software products. With their focus on delivering an effortless, efficient, and evergreen data platform, Pure Storage has managed to sustainably modernize storage through its Pure Storage FlashArray//m systems and other data-centric architectures that defy the limitations of traditional storage solutions. The company's mission is to enable businesses to improve their performance, gain a competitive advantage, and reduce their operational costs. One of their most notable achievements has been recognized as a leader in the 2019 Gartner Magic Quadrant for Solid-State Arrays for the sixth consecutive year.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Mountain View, CA, US

Year founded

2009

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