60 Paragon Technical Support Manager Jobs Hiring Near You

About the Role

We're hiring a Technical Product Manager (TPM) to help shape the next generation of Paragon. This is a highly technical, high-ownership role focused on developer infrastructure, enterprise integrations, and AI-native product experiences. You'll work closely with engineering, design, GTM, and customers to define and ship products that help developers build world-class AI applications on top of customer data and tools.

As AI becomes a core part of every software product, integrations are becoming even more important. The next generation of AI applications need secure access to customer context, company knowledge, and business systems - and they need to take action across those systems reliably.

Paragon is building the infrastructure layer that makes this possible.

This role is ideal for someone excited by APIs, agents, infrastructure, and category-defining product work. You'll help turn Paragon's core platform - enterprise connectors, authentication, sync infrastructure, permissions, actions, and developer-facing APIs - into first-class infrastructure for teams building AI-native software.

You'll work on problems like:

• How should developers give AI products secure access to customer context?

• How should agents safely automate work across hundreds of customer systems?

• How do we make integration infrastructure self-serve and easy to for developers to adopt?

Together, these initiative work towards achieving our mission - making Paragon the connective layer for all software.

To help us execute on this vision we need a TPM who can operate at two zoom levels: from a strategic view to drive our roadmap and a tactical, detail-oriented view to deliver the right implementation to customers.

You will work closely with engineering, product, sales, and our customers to ensure we deliver seamless, scalable, and high-impact products that power our customers' businesses.

If you love working at the intersection of product, engineering, and APIs, thrive in a fast-paced environment, and want to shape the future of Paragon's product vision, we'd love to chat!

• Build the future of integrations in AI, where APIs are built for agents.

• Define and execute the strategy for Paragon's growing portfolio of products to meet customer needs and scale efficiently.

• Lead a small team of engineers to evaluate and define technical requirements for new and existing products.

• Collaborate with sales and customer success teams to collect customer requirements and translate them into actionable product roadmap based on impact, feasibility, and market demand

• Lead complex projects end-to-end, including customer research, writing product specifications, and executing with engineering to launch new product features

• Measure impact of new product improvements and iterate based on customer feedback

• Continuously refine our product to improve scalability, performance, and developer experience.

• 5+ total years of experience in engineering and product management, including

  • 3+ years as a Technical Product Manager, demonstrating process-driven results in scaling integrations, defining technical product requirements, and leading cross-functional execution.

  • 2+ years of engineering experience, working with APIs, integrations, or developer-focused products, or similar experience

• A deep understanding of APIs, webhooks, and authentication mechanisms (OAuth, API keys, etc.).

• Experience working closely with engineering teams, defining clear and technically sound product requirements.

• The ability to collect customer requirements and translate technical details into clear product decisions for both technical and non-technical stakeholders.

• Experience leading complex, large-scale product launches end-to-end, from writing specs in the design phase, coordinating with engineering on execution, managing launch timelines, and iterating based on customer feedback

• Strong problem-solving skills and the ability to navigate ambiguous or complex API challenges.

• A bias for action-you don't just identify problems, you drive solutions.

• Experience working with developer tools, API platforms, or integration products.

• Experience building applications with SaaS integrations and understanding of B2B customer needs.