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Case Manager Mental Health Professional (MHP/QMHP) – Elgin, IL.

The Association for Individual Development (AID) is a non‑profit organization dedicated to empowering individuals with physical, developmental, intellectual, mental health challenges, and trauma survivors. We are hiring a Case Manager Mental Health Professional (MHP/QMHP) in Elgin, IL, to play a key role in supporting our clients’ independent community living.

Monday‑Friday 8am‑4:30pm. Full‑time. Hourly rate $24.50. Sign‑on bonus $1,000. 21 days paid time off + 10 paid holidays.

The Case Manager MHP is responsible for developing and implementing individual treatment plans using the IM+CANS framework to maximize clients’ independent community living skills. The case manager documents mental health services in accordance with state and agency standards, collaborates with a multidisciplinary team, and may work remotely when performance and operational needs allow.

• Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
• Provide independent program coverage when scheduled.
• Assure compliance with all agencies, state and federal regulations while providing services and completing assignments. Review and follow updated policies and procedures.
• Facilitate communications and coordination of services with other AID staff and professionals in the community utilizing phone communication and email.
• Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies.
• Meet minimum service hour provision productivity standards (MRO) monthly.
• Complete all required case management documentation (IM+CANS, consents, residential/agency paperwork) on a timely basis.
• Complete and sign all MRO Documentation within 48 hours using Cx360.
• Meet with all assigned clients on a regular basis depending on program and client needs; submit daily activity logs.
• Develop, review and revise the IM+CANS and complete corrections within the timeframe allotted.
• Assist clients with activities of daily living, including apartment maintenance, and provide client training consistent with the treatment goals.
• Provide guidance to MHP and RSA staff regarding implementation of IM+CANS goals/objectives.
• Obtain input from clients, families, guardians and other staff on how to improve residential services.
• Monitor and report safety of clients’ living arrangement.
• Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager.
• Assist clients in paying bills, budgeting and banking per program procedure.
• Oversee or manage client funds when necessary (dual signature accounts, AID rep. Payees).
• Obtain and maintain client benefits (Social Security, Medicaid, Link Card, etc.).
• Assure client records are properly maintained per agency procedures.
• Complete authorizations, reauthorizations and spend‑down paperwork in a timely fashion.
• Updating Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records.
• Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery Model.
• Attend monthly clinical supervisions per DHS requirement.
• Attend monthly team meetings and be a positive contributor.
• Recognize emergency situations and take appropriate action. Contact Manager and Director per procedure. Complete necessary paperwork correctly (incident reports, petitions, encounters).

• Promote a relationship between clients’ families and additional supports.
• Provide transportation to clients in personal or agency vehicles when necessary for work, shopping, appointments, etc.
• Maintain a positive and professional working relationship with coworkers, agencies and other stakeholders.
• Maintain a team approach to services.
• Maintain client rights.
• Participate in agency committees as assigned.
• Promote community / family involvement in facility programs.
• Participate in and promote organizational and division fundraising and annual events.
• Participate in the planning and implementation of client activities.
• Request scheduled and unscheduled PTO utilizing the PayCom program. Complete punch requests on PayCom as necessary.
• Follow program and agency procedures for notifying management when unable to attend a scheduled workday.
• Perform all other related duties, as assigned and in accordance with AID policies and philosophies.
• Promote client wellness through coaching, counseling, consultation, motivational enhancement, and information and referral services to clients facing various health challenges, as needed.
• Communicate with service delivery partners (Physicians, Nurse Practitioners, Counselors, Pharmacists, Employers, Community Supports, and other Health Professionals) as needed, to facilitate the achievement of client’s wellness objectives.
• Utilize a variety of appropriate resources and educational materials for wellness coaching (Health Matters Curriculum, Smoking cessation materials, Weight Management information, etc.).
• Promote awareness and respect for the diversity of our clients, employees, families and other stakeholders.

• $1,000 sign‑on bonus for full‑time employees.
• 21 days of paid time off plus 10 paid holidays.
• Paid training.
• Tuition reimbursement.
• Health, dental, vision, life, STD, LTD, critical illness and accident insurance.
• 401(k) with 3.5% company contribution after one year.

• Education: Bachelor’s degree in Human Services or related field is required for MHP; Master’s degree for QMHP.
• Experience: Experience working in social services is required.
• Physical: Navigation of stairs, no lifting restrictions, ability to provide services in clients’ homes.
• Equipment: Computer including Microsoft Windows applications, copy machine, telephone with voicemail system, basic household appliances.
• Additional Requirements: Use of personal automobile, a valid driver’s license, and minimum liability insurance as defined by AID’s Personnel Policy; Drive self and clients in agency or personal vehicle; Must acquire and maintain certifications in First Aid, CPR, non‑violent crisis intervention training, CEU’s and other relevant trainings; Evening hours may be required; Must be able to drive a passenger vehicle; Must maintain IM+CANS certification.

If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.