Background in consulting or systems integration implementing Claude Enterprise, Copilot, or ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...

4 Blackbaud Implementation Consultant Jobs Hiring Near You
Background in consulting or systems integration implementing Claude Enterprise, Copilot, or ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Senior Sales Manager, Healthcare
SC · Remote
$183K - $249K/yr
... implement change and allocate resources appropriately What you'll bring * 5+ years of sales ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Senior Sales Manager, Healthcare
SC · Remote
$183K - $249K/yr
... implement change and allocate resources appropriately What you'll bring * 5+ years of sales ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Senior Sales Manager, Healthcare
$183K - $249K/yr
... implement change and allocate resources appropriately What you'll bring * 5+ years of sales ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Senior Sales Manager, Healthcare
$183K - $249K/yr
... implement change and allocate resources appropriately What you'll bring * 5+ years of sales ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Background in consulting or systems integration implementing Claude Enterprise, Copilot, or ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Background in consulting or systems integration implementing Claude Enterprise, Copilot, or ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Blackbaud Jobs Information
What is it like to work at Blackbaud?
The company's team structure is organized around product lines, with a focus on agile development methodologies and cross-functional collaboration, allowing employees to work closely with colleagues from various departments to deliver solutions that meet the evolving needs of nonprofit organizations. Blackbaud's work environment is designed to foster creativity and productivity, with modern office spaces and a range of employee benefits and perks.
Working at Blackbaud may appeal to candidates who are passionate about making a positive impact in the nonprofit sector, as the company offers a unique opportunity to contribute to the success of organizations that drive social change and community development, with a range of career advancement opportunities and professional growth prospects.
What makes Blackbaud an attractive place to work?
Does Blackbaud pay people when they’re sick?
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and May 2026.
How easy is it to get time off at Blackbaud?
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
How easy is it to take sick days at Blackbaud?
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Blackbaud feel treated with respect by their managers?
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Blackbaud enjoy their jobs?
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Blackbaud recommend working with their team?
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get enough training when they start at Blackbaud?
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people think Blackbaud’s headquarters understands what’s happening where they work?
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 10 days ago
Blackbaud rating
8.4
Based on 6 frontline employees who took The Breakroom Quiz
87th of 245 rated software companies
Job description
About the Role
Blackbaud is expanding how AI agents and copilots support our teams, customers, and mission-driven organizations around the world. The AI Platform Technical Lead plays a pivotal role in making that a reality. This role leads the team of Value Stream Product Owners (POs), owns the technical depth of Blackbaud's internal AI platform, hands-on AI fluency, agent architecture evaluation, MCP server governance, and vendor-neutral technical analysis that informs every platform decision. Reporting to the Director, AI & Enterprise Platform Enablement, you will serve as the technical force multiplier for the function keeping the platform grounded in what AI can actually do today, what vendors are really delivering, and where enterprise constraints require real architectural judgment.
If you are energized by translating cutting-edge AI capability into real enterprise workflow change, and by being the person who has a recommendation ready before anyone asks, this role is for you.
What You'll Do:
Serve as the embedded technical partner and team lead for value stream Product Owners (e.g., Awareness to Revenue, Implementation to Renewal), providing hands-on guidance on agent design, model selection, and workflow architecture.
Help value stream POs translate business requirements into well-scoped agent specifications that the engineering team can build against reliably.
Bridge the gap between platform capability and value stream delivery ensuring POs know what the platform can support currently and in the future.
Set the technical direction for how Blackbaud builds and governs AI agents establishing standards, patterns, and guardrails that scale across value streams and teams.
As the AI Engineer/Builder function grows, serve as the lead architect and day-to-day technical lead for a team of two to three engineers focused on API and agentic architecture.
Represent the technical platform in Steering Committee discussions, PI Planning, and cross-functional forums providing the analysis that grounds platform decisions in reality.
Mentor and upskill practitioners across the Champions Network and value stream teams for AI development across the organization.
Assess new releases, capability claims, and integration options across Claude Enterprise, Copilot/Copilot Studio, Agentforce, and Watson Orchestrate.
Produce platform recommendations within days, not weeks - with a clear rationale the Director can act on and the ELT can understand.
Evaluate vendors on technical merit for each use case, with no commercial allegiance to any single platform.
Own the internal MCP server taxonomy ensuring governance standards apply.
Coordinate with the CTO's architecture team on crossover zones where internal and external platform tooling intersects.
Make architecture recommendations on when an internal workflow warrants an MCP server vs. a simpler integration.
Define design standards for operational agents and review agentic workflow designs before they reach production
Serve as the technical resource for the internal Champions Network.
Run technical office hours, review workflow designs, and flag risks before they reach production.
Prepare technical platform inputs for PI Planning highlighting what capabilities are ready for value stream adoption.
Partner with the CTO's platform architecture team on technical governance of split-ownership tools and the boundary between internal tooling and external product capability.
Track new model releases, agent frameworks, and vendor capabilities and communicate what matters to the Steering Committee.
Translate field developments into actionable platform implications for the Director and senior stakeholders.
What You Bring:
2+ years experience hands-on with LLM APIs and agent frameworks, including experience inside or alongside an enterprise AI adoption effort.
Demonstrated hands-on AI fluency, experience building prompts, working with more than one LLM API, and experience pushing AI into real workflows preferred.
Agentic workflow design experience in an enterprise context.
MCP server architecture literacy with ability to govern a taxonomy and make architecture recommendations.
Familiarity with multiple Enterprise AI platforms including Claude Enterprise, Microsoft Copilot/Copilot Studio, Salesforce AgentForce, and IBM Watson Orchestrate
Strong communication skills and able to communicate complex technical platform recommendations to non-technical and executive audiences
Experience with AI governance, responsible AI, security, and compliance considerations in an enterprise context.
Background in consulting or systems integration implementing Claude Enterprise, Copilot, or AgentForce at enterprise scale.
Passion for making complex organizations better incorporate AI into their teams, workflows, and processes.
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Blackbaud powers social impact through purposedriven technology and responsible AI. Guided by our Intelligence for Good vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
The starting base pay is $117,200.00 to $157,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:
Medical, dental, and vision insurance
Remote-flexible workforce
Wellness Programs
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Donations for Doers
Pet insurance, legal and identity protection
Tuition reimbursement program
About Blackbaud
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Charleston, SC, US
Year founded
1981