Lead, mentor, and develop a team of Implementation Consultants and Project Managers, driving ... Ensure successful deployment of Blackbaud Corporate Impact solutions through consistent execution ...
New
5 Blackbaud Implementation Consultant Jobs Hiring Near You
Lead, mentor, and develop a team of Implementation Consultants and Project Managers, driving ... Ensure successful deployment of Blackbaud Corporate Impact solutions through consistent execution ...
New
Background in consulting or systems integration implementing Claude Enterprise, Copilot, or ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Background in consulting or systems integration implementing Claude Enterprise, Copilot, or ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Senior Sales Manager, Healthcare
SC · Remote
$183K - $249K/yr
... implement change and allocate resources appropriately What you'll bring * 5+ years of sales ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Senior Sales Manager, Healthcare
SC · Remote
$183K - $249K/yr
... implement change and allocate resources appropriately What you'll bring * 5+ years of sales ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Senior Sales Manager, Healthcare
$183K - $249K/yr
... implement change and allocate resources appropriately What you'll bring * 5+ years of sales ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Senior Sales Manager, Healthcare
$183K - $249K/yr
... implement change and allocate resources appropriately What you'll bring * 5+ years of sales ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
AI Technical Product Leader
$170K - $197K/yr
Background in consulting or systems integration implementing Claude Enterprise, Copilot, or ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
AI Technical Product Leader
$170K - $197K/yr
Background in consulting or systems integration implementing Claude Enterprise, Copilot, or ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Blackbaud Jobs Information
What is it like to work at Blackbaud?
Blackbaud is a socially responsible company that prioritizes its mission to power the good work of a new generation of nonprofit leaders, with a culture that values collaboration, innovation, and community involvement.
The company's team structure is organized around product lines, with a focus on agile development methodologies and cross-functional collaboration, allowing employees to work closely with colleagues from various departments to deliver solutions that meet the evolving needs of nonprofit organizations. Blackbaud's work environment is designed to foster creativity and productivity, with modern office spaces and a range of employee benefits and perks.
Working at Blackbaud may appeal to candidates who are passionate about making a positive impact in the nonprofit sector, as the company offers a unique opportunity to contribute to the success of organizations that drive social change and community development, with a range of career advancement opportunities and professional growth prospects.
The company's team structure is organized around product lines, with a focus on agile development methodologies and cross-functional collaboration, allowing employees to work closely with colleagues from various departments to deliver solutions that meet the evolving needs of nonprofit organizations. Blackbaud's work environment is designed to foster creativity and productivity, with modern office spaces and a range of employee benefits and perks.
Working at Blackbaud may appeal to candidates who are passionate about making a positive impact in the nonprofit sector, as the company offers a unique opportunity to contribute to the success of organizations that drive social change and community development, with a range of career advancement opportunities and professional growth prospects.
What makes Blackbaud an attractive place to work?
Blackbaud is a leading provider of cloud software for the global philanthropic community, offering a comprehensive suite of solutions for fundraising, donor management, and engagement. The company fosters a collaborative and innovative work environment, with opportunities for employees to contribute to the development of cutting-edge technology and solutions that drive social impact. By joining Blackbaud, professionals can pursue a career that aligns with their values, while also enjoying opportunities for growth, professional development, and making a meaningful difference in the lives of others.
Does Blackbaud pay people when they’re sick?
Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and May 2026.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and May 2026.
How easy is it to get time off at Blackbaud?
Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
How easy is it to take sick days at Blackbaud?
Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Blackbaud feel treated with respect by their managers?
Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Blackbaud enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Blackbaud recommend working with their team?
Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get enough training when they start at Blackbaud?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people think Blackbaud’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Implementation Consultant jobs?
What are the most popular jobs at Blackbaud?
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 2 days ago
New
Blackbaud rating
8.4
Based on 6 frontline employees who took The Breakroom Quiz
86th of 241 rated software companies
Job description
Position Overview
The Implementation Manager is responsible for leading a team of Implementation Consultants and Project Managers focused on delivering successful client implementations, accelerating time-to-value, driving solution adoption, and ensuring long-term customer success. This role combines people leadership, operational management, project oversight, and process improvement to ensure implementations are executed consistently, efficiently, and in alignment with client expectations.
As a leader within Professional Services, the Implementation Manager serves as a coach, mentor, and escalation point while partnering closely with Customer Success, Product, Sales, and Support teams to continuously improve implementation outcomes, operational excellence, and customer satisfaction.
Responsibilities
Team Leadership & Development
- Lead, mentor, and develop a team of Implementation Consultants and Project Managers, driving accountability, collaboration, and high performance.
- Provide ongoing coaching, performance feedback, and development opportunities focused on consulting, project management, customer engagement, and solution expertise.
- Coach team members on the effective and responsible use of AI-powered tools to improve productivity, knowledge sharing, problem-solving, and service delivery.
Implementation Delivery & Customer Success
- Ensure successful deployment of Blackbaud Corporate Impact solutions through consistent execution of implementation methodologies and best practices.
- Drive timely project completion, customer readiness, solution adoption, and successful go-live outcomes.
- Monitor project health, implementation quality, customer satisfaction, resource utilization, and delivery metrics.
- Act as an escalation point for complex projects, customer concerns, and implementation challenges.
- Partner with Customer Success Managers to ensure a seamless transition from implementation to ongoing adoption and account management.
- Support strategic initiatives that improve implementation quality, accelerate time-to-value, and increase customer outcomes.
Operational Excellence & Innovation
- Develop and refine implementation processes, standards, tools, and methodologies to improve scalability, consistency, and efficiency.
- Leverage AI-powered tools, automation, and emerging technologies to enhance implementation delivery, reduce administrative overhead, improve reporting, and optimize team productivity.
- Analyze key performance indicators including implementation timelines, customer satisfaction, adoption, utilization, and project quality to drive continuous improvement.
- Champion a culture of innovation by encouraging experimentation and adoption of new technologies that improve customer and team outcomes.
Cross-Functional Collaboration
- Partner with Sales, Solution Engineering, and Customer Success teams to support project scoping, implementation planning, and customer onboarding.
- Collaborate with Product and Engineering teams to provide implementation feedback, client insights, and recommendations for product enhancements.
Qualifications
Required
- 5-7 years of experience in software implementation, professional services, project management, customer success, or related SaaS delivery roles.
- 2-4 years of people leadership or team management experience.
- Experience managing complex SaaS, CSR, grantmaking, employee engagement, or enterprise software implementations.
- Strong project management, organizational, and problem-solving skills.
- Excellent communication, presentation, and stakeholder management abilities.
- Experience utilizing AI, automation, or productivity technologies to increase operational efficiency, improve delivery processes, or enhance customer outcomes.
- Demonstrated ability to identify opportunities for innovation, process improvement, and operational transformation.
Preferred
- Experience with CSRconnect, GrantsConnect, corporate social responsibility programs, employee engagement platforms, grantmaking solutions, or similar technology platforms.
- Experience with Salesforce, Certinia (FinancialForce), Microsoft 365, SharePoint, Smartsheet, Power BI, or similar business systems. Familiarity with generative AI tools.
- Familiarity with implementation methodologies, change management, and process improvement practices.
- Experience working with enterprise or mid-market clients.
- Knowledge of corporate social impact, philanthropy, workplace giving, volunteering, or nonprofit operations.
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Blackbaud powers social impact through purposedriven technology and responsible AI. Guided by our Intelligence for Good vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
The starting base pay is $101,900.00 to $132,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:
Medical, dental, and vision insurance
Remote-flexible workforce
Wellness Programs
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Donations for Doers
Pet insurance, legal and identity protection
Tuition reimbursement program
About Blackbaud
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Charleston, SC, US
Year founded
1981