Paycom
Paycom

60 Paycom Customer Success Manager Jobs Hiring Near You

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

Customer Success Manager Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted ...

The Customer Success Manager (CSM) is actively involved with and takes ownership of customer relationships, promotes software adoption, addresses customer issues, identifies new business and ...

Customer Success Manager (CSM) Location: Philadelphia, PA/ Houston, TX Employment Type: Full time (Hybrid -2-3 days onsite) Customer Success Managers (CSM) are the customer's primary contact to help ...

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

Customer Success Manager

Chicago, IL · Hybrid

$100K - $115K/yr

Enterprise Customer Success Manager Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides ...

New

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...

Customer Success Manager

New York, NY · On-site +1

$105K - $130K/yr

The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...

Customer Success Manager

New York, NY · Remote

$105K - $130K/yr

The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...

Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success Manager, you'll play a pivotal role in ensuring that our customers are getting value and ...

Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...

Customer Success ManagerCompany: Recruit CRM Recruit CRM is an all-in-one software solution tailored for recruitment and headhunting/executive search firms. Trusted by agencies in over 100 countries ...

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Showing results 1-20

Paycom Jobs Information

What is it like to work at Paycom?

Paycom is a company that prioritizes innovation and customer satisfaction, fostering a culture of collaboration and continuous improvement. The company's team structure is designed to promote open communication and cross-functional collaboration, with a focus on delivering cutting-edge human capital management solutions. Working at Paycom may appeal to candidates who are passionate about technology and customer service, as the company offers opportunities for professional growth and development in a dynamic and rapidly evolving industry.

Do workers at Paycom get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Paycom pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and May 2026.

At Paycom, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Paycom affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Paycom?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Paycom worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and July 2025.

Do Paycom workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2025.

How easy is it for Paycom workers to change shifts?

Some people find it hard to change shifts.
55% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and July 2025.

How easy is it to get time off at Paycom?

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Paycom managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and July 2025.

Do jobs at Paycom spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
6% of people report that their job takes up time that they don’t get paid for.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and July 2025.

How easy is it to take sick days at Paycom?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at Paycom good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Paycom feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Paycom get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at Paycom?

Most people feel stressed out here.
92% of people say they often feel stressed out at work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Paycom enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Paycom recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at Paycom?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at Paycom?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think Paycom’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how Paycom is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and April 2026.
Infographic showing various Customer Success Manager job openings at Paycom in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Customer Success Manager

Customer Success Manager

Mojo

Richardson, TX • On-site

$40K - $42K/yr

Full-time

PTO

Posted 13 days ago


Job description

Customer Success Manager

Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power differentiated, simplified customer experiences. The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, driving adoption and outcomes leading to renewals, expansion, advocacy, and solution growth opportunities. The ideal candidate will be genuinely curious about customers’ needs, have a strong technical background.

Customer Success Manager Job Description

  • Harness your passion for human connection and tech expertise to create transformative experiences.
  • Engage in complex technical discussions to unravel customer challenges and craft elegant solutions.
  • Showcase the capabilities of our products and how they can solve customer problems.
  • Develop and maintain strong relationships with customers and proactively identify opportunities for growth and expansion, acting as their primary point of contact and trusted advisor.
  • Monitor and analyze customer health metrics and develop action plans to address areas of concern.
  • Complete sales transactions and maintain records.
  • Help the sales team to acquire new customers.
  • Maintain punctuality and adherence to assigned work schedules to ensure optimal coverage for customer service inquiries.
  • Provide general admin support.

Customer Success Manager Requirements:

  • Must be local to the Dallas area
  • Strong computer skills
  • Must possess a customer-oriented attitude, excellent communication, and presentation skills
  • Must have good problem-solving aptitude and the ability to work well with teams
  • Must possess meticulous planning and execution skills
  • Applicants should be comfortable working in a fast-paced environment
  • Must be able to efficiently process sales and customer upgrades

Customer Success Manager Work History and Educational Requirements

  • Bachelor’s degree in business, marketing, or related field is preferred
  • Previous experience in a customer service or customer facing role
  • Must be proactive, persistent, and assertive, and demonstrate a high level of commitment
  • Able to maintain a professional and welcoming demeanor throughout all customer interactions

Please submit your résumé to apply to become our newest Customer Success Manager!


Mojo logo

About Mojo

Sourced by ZipRecruiter

Industry

Software development

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2021