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60 Optimum Operations Manager Jobs Hiring Near You

Optimum

OMS Account Manager

Flagstaff, AZ · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... operations, branding consistency, exemplary customer experience/escalation management and maximum ...

Optimum

OMS Account Manager

Sedona, AZ

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... operations, branding consistency, exemplary customer experience/escalation management and maximum ...

Optimum

OMS Account Manager

Flagstaff, AZ

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... operations, branding consistency, exemplary customer experience/escalation management and maximum ...

Optimum

OMS Account Manager

Kingman, AZ · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... operations, branding consistency, exemplary customer experience/escalation management and maximum ...

Optimum

Manager, Vulnerability Management

Norwalk, CT · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for ... This role partners closely with IT operations, engineering, architecture, and security teams to ...

Optimum

Mgr, Infrastructure & Platform

Bethpage, NY · On-site

... Optimum is for you! Job Summary The Manager, Infrastructure Platform Engineering is responsible for the strategy, engineering, and operational leadership of the internal developer platform that ...

Optimum

OMS Account Manager

Georgetown, TX · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... operations, branding consistency, exemplary customer experience/escalation management and maximum ...

Optimum

OMS Account Manager

Georgetown, TX · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... operations, branding consistency, exemplary customer experience/escalation management and maximum ...

Optimum

Product Manager Agent Tools

Bethpage, NY

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... operational readiness with GTM, CPTO, Marketing, Sales, and Field; support post-launch to deliver ...

Optimum

Delivery Manager, DevSecOps

Bethpage, NY · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... Strong understanding of DevOps/DevSecOps practices, CI/CD pipelines, and software development ...

Optimum

Delivery Manager, DevSecOps

Plano, TX · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... Strong understanding of DevOps/DevSecOps practices, CI/CD pipelines, and software development ...

Optimum

Delivery Manager, DevSecOps

Bethpage, NY · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... DevOps/DevSecOps practices, CI/CD pipelines, and software development lifecycle. • Experience ...

Optimum

Product Manager Agent Tools

Bethpage, NY · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... operational readiness with GTM, CPTO, Marketing, Sales, and Field; support post-launch to deliver ...

Optimum

Manager Software Engineering

Plano, TX · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for ... Proactively build strong relationships with product,design,and business/operations counterparts ...

Optimum

Manager Software Engineering

Bethpage, NY

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for ... Proactively build strong relationships with product,design,and business/operations counterparts ...

Optimum

Mgr Software Engineering

Plano, TX · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for ... Proactively build strong relationships with product, design, and business/operations counterparts ...

Optimum

SVP Customer Retention

Long Island City, NY · On-site

$15.50 - $21/hr

Build, manage and ensure cascade of Optimum brand customer retention strategies and priorities into short- and mid-term objectives for the call center retention operations * Understand and drive the ...

Optimum

SVP Customer Retention

Long Island City, NY · On-site

$15.50 - $21/hr

Build, manage and ensure cascade of Optimum brand customer retention strategies and priorities into short- and mid-term objectives for the call center retention operations * Understand and drive the ...

New

Optimum

SOC Operator

Norwalk, CT

$18.25 - $22.50/hr

We are Optimum! Job Summary As a Security Operations Center (SOC) Operator, you will be at the ... Vulnerability Management Support: * Assist in the identification, prioritization, and remediation ...

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Optimum Jobs Information

What is it like to work at Optimum?

Optimum is a company that values innovation and customer satisfaction, fostering a collaborative and dynamic work environment. The company's team structure is designed to encourage open communication and cross-functional collaboration, with a focus on delivering high-quality services and solutions to its customers. Working at Optimum may appeal to candidates who are passionate about technology and customer-centric approaches, as the company offers opportunities for professional growth and development in a fast-paced and ever-evolving industry.

Do workers at Optimum get paid breaks?

Sometimes. Only some people get paid breaks.
44% of people say they don’t get paid breaks.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and June 2026.

Does Optimum pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

At Optimum, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Optimum affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 37 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Optimum?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 29% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers at Optimum worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Optimum workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Optimum workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at Optimum?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Optimum managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Optimum spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Optimum?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Optimum good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Optimum feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Optimum get to take their breaks without interruption?

Only some people get breaks without interruption.
48% of people report that their breaks get interrupted.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Optimum?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Optimum enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Optimum recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Optimum?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Optimum?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Optimum’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Optimum is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Optimum?
What are the most popular categories at Optimum?
Infographic showing various Operations Manager job openings at Optimum in the United States as of June 2026, with employment types broken down into 2% Internship, and 98% Full Time. Highlights an 99% Physical, and 1% Remote job distribution.
OMS Account Manager

OMS Account Manager

Optimum

Flagstaff, AZ • On-site

Full-time

Posted 14 days ago

Optimum rating

7.3

Company rating: 7.3 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

41st of 78 rated telecommunications companies

Job description

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!
Job Summary
The OMS Account Manager is responsible for identifying, coordinating, and executing hyper local events that align with Optimum's growth strategy. This role supports multiple sales organizations- including MDU, Retail, D2D, B2B and SMB not excluding communication alignment with Field Services - by securing opportunities for brand engagement and assist in driving sales performance. This position ensures the success of events through planning, coordination and training while working cross functionally with sales teams. The OMS Account Manager reports directly to the OMS Events Manager.
This role plays a vital role in supporting lead generation and sales conversion efforts by assisting sales teams with event planning, execution and follow-up. The ideal candidate thrives in a fast-paced environment, excels at relationship building, and possesses strong organizational and communication skills.
Responsibilities
Event Identification & Planning
  • Proactively identify and secure hyperlocal events that align with Optimum's growth and market expansion strategies.
  • Develop partnerships with key community stakeholder's, including HOA's comma MDU properties, city officials, new businesses, and new housing developments to secure event opportunities.
  • Collaborate with internal teams to create a market event calendar that includes sponsorships, pop-up events, networking functions, and outreach campaigns.
  • Partner with construction teams, government affairs, and sales channels to align events with new Fiber project build, special market offers or retention exercises.

Event Execution & Coordination
  • Coordinate event logistics, including staffing, setup, branding, and materials to ensure all events meet company standards
  • Ensure alignment between event execution and sales strategies by working closely with retail, D2D, B2B, and SMB teams to drive on site sales and lead generation
    Provide on-site leadership at events to ensure smooth operations, branding consistency, exemplary customer experience/escalation management and maximum ROI impact.
  • Serve as the primary liaison between event partners, vendors and internal teams.

Sales Team Support & Training
  • Facilitate sales leads through event execution and customer engagement.
  • Train and support sales teams on how to maximize event opportunities, engage with potential customers, and build community relationships outside of traditional sales environments.
  • Educate teams on network advantages and network improvements in our local market.
  • Educate teams on ethical sales representation, brand positioning and best practices for customer engagement in the field.
  • Assist sales teams in capturing, qualifying, and following up on leads from events to drive post events conversions.
  • Performance Tracking & Reporting
  • Schedule, track, and report event performance metrics including attendance, engagement, leads generated, and sales conversions.
  • Provide detailed event recaps and insights to leadership to assess ROI and improve future event strategies.
  • Maintain an up-to-date database of event leads and ensure proper follow-up processes with designated manager and sales team.

Qualifications
  • 5+ years of experience in the event coordination, sales environment, community engagement, sales operations, or a related field
  • Strong leadership and coordination skills to work across multiple sales channels and teams
  • Excellent relationship building skills with community leaders, businesses and event partners
  • Proficiency in CRM tools (Salesforce preferred) for tracking leads and reporting
  • Ability work independently while managing multiple projects in a fast-paced environment
  • Excellent communication, presentation, and organizational skills
  • Must be available to work nights and weekends as needed for events
  • Reliable transportation required for frequent travel to event locations
  • Ability to walk and stand for extended periods during events
  • Ability to move equipment, supplies and materials to set up events
  • Must possess and maintain a valid driver's license in good standing within the state of current residence

Compensation & Incentives:
  • This role will be eligible for quarterly incentives based on events quality, lead generation, and event driven sales impact
  • Competitive salary with benefits and career growth opportunities within the optimum organization
    This role plays a critical part in bridging community engagement and sales growth, ensuring Optimum remains a trusted provider in the market while driving brand visibility and lead generation through well executed local events

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

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