Optimum
Optimum

60 Optimum Operations Manager Jobs Hiring Near You

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... Operational Planning & Execution * Partner with OMS teams to deliver construction forecasts ...

Job Summary As a Retail Store Manager at Optimum, you'll be responsible for overseeing all daily operations of a high-volume retail store. You'll develop and lead a team of Retail Sales Consultants ...

Job Summary As a Retail Store Manager at Optimum, you'll be responsible for overseeing all daily operations of a high-volume retail store. You'll develop and lead a team of Retail Sales Consultants ...

Job Summary As a Retail Store Manager at Optimum, you'll be responsible for overseeing all daily operations of a high-volume retail store. You'll develop and lead a team of Retail Sales Consultants ...

Job Summary As a Retail Store Manager at Optimum, you'll be responsible for overseeing all daily operations of a high-volume retail store. You'll develop and lead a team of Retail Sales Consultants ...

Job Summary As a Retail Store Manager at Optimum, you'll be responsible for overseeing all daily operations of a high-volume retail store. You'll develop and lead a team of Retail Sales Consultants ...

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... Operational Planning & Execution * Partner with OMS teams to deliver construction forecasts ...

Job Summary As a Retail Store Manager at Optimum, you'll be responsible for overseeing all daily operations of a high-volume retail store. You'll develop and lead a team of Retail Sales Consultants ...

We are Optimum! Job Summary As a Retail Store Manager at Optimum, you'll be responsible for overseeing all daily operations of a high-volume retail store. You'll develop and lead a team of Retail ...

We are Optimum! Job Summary As a Retail Store Manager at Optimum, you'll be responsible for overseeing all daily operations of a high-volume retail store. You'll develop and lead a team of Retail ...

... Optimum is for you! Job Summary We are seeking a digital project manager to collaborate with internal development team, Marketing, Creative Services, eCommerce, Sales Operations, Product, Customer ...

... Optimum is for you! Job Summary We are seeking a digital project manager to collaborate with internal development team, Marketing, Creative Services, eCommerce, Sales Operations, Product, Customer ...

... Optimum is for you! Job Summary We are seeking a digital project manager to collaborate with internal development team, Marketing, Creative Services, eCommerce, Sales Operations, Product, Customer ...

... Optimum is for you! Job Summary We are seeking a digital project manager to collaborate with internal development team, Marketing, Creative Services, eCommerce, Sales Operations, Product, Customer ...

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for ... Support the Products team to successfully deliver upon operational, customer experience, and ...

Job Summary : Optimum is a leader in the fast-paced world of connectivity, seeking driven ... center launches), and Field Operations. • Align stakeholders on strategy, milestones ...

Job Summary : Optimum is a leader in the fast-paced world of connectivity, seeking driven ... center launches), and Field Operations. • Align stakeholders on strategy, milestones ...

Optimum is a leader in the fast-paced world of connectivity, seeking driven professionals to ... center launches), and Field Operations. • Align stakeholders on strategy, milestones ...

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... operations, branding consistency, exemplary customer experience/escalation management and maximum ...

Showing results 21-40

Optimum Jobs Information

What is it like to work at Optimum?

Optimum is a company that values innovation and customer satisfaction, fostering a collaborative and dynamic work environment. The company's team structure is designed to encourage open communication and cross-functional collaboration, with a focus on delivering high-quality services and solutions to its customers. Working at Optimum may appeal to candidates who are passionate about technology and customer-centric approaches, as the company offers opportunities for professional growth and development in a fast-paced and ever-evolving industry.

Do workers at Optimum get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and June 2026.

Does Optimum pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

At Optimum, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Optimum affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Optimum?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 29% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers at Optimum worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Optimum workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Optimum workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at Optimum?

Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Optimum managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Optimum spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Optimum?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Optimum good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Optimum feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Optimum get to take their breaks without interruption?

Only some people get breaks without interruption.
47% of people report that their breaks get interrupted.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Optimum?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Optimum enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Optimum recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Optimum?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Optimum?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Optimum’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Optimum is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.
Infographic showing various Operations Manager job openings at Optimum in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 98% Physical, and 2% Remote job distribution.
Lead Program Manager

Lead Program Manager

Optimum

Long Island City, NY • On-site

Other

Posted 5 days ago


Optimum rating

7.4

Company rating: 7.4 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

37th of 80 rated telecommunications companies


Job description

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

  
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.


If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! 

Job Summary

The Lead Program Manager is responsible for driving the strategy, execution, and continuous improvement of Go-to-Market (GTM) initiatives supporting Edge-Out, Upgrade, and New Build programs (SFU and MDU). This role leads cross-functional alignment across commercial, operational, and product teams to ensure successful market launches, scalable program execution, and strong customer outcomes. 

The position requires a highly strategic and operational leader who can translate complex inputs into actionable plans, drive stakeholder alignment, and optimize processes to support growth and expansion.

Responsibilities

GTM Strategy & Playbook Ownership 

  • Own the evolution, governance, and continuous improvement of the Edge-Out and Upgrade GTM playbook. 
  • Expand best practices, frameworks, and processes to support Local SFU and MDU New Build programs. 
  • Maintain documentation, methods, and procedures to ensure consistency, scalability, and organizational readiness. 

Cross-Functional Program Leadership 

  • Drive end-to-end launch readiness across B2C/B2B Sales, Construction, PMO, Procurement, Product, Marketing, Government Affairs, Legal, GTM, Telecom (rate center launches), and Field Operations. 
  • Align stakeholders on strategy, milestones, dependencies, and execution plans. 
  • Lead recurring market launch meetings to ensure accountability, risk mitigation, and progress tracking. 

Operational Planning & Execution 

  • Partner with OMS teams to deliver construction forecasts, validate release readiness, and communicate service availability. 
  • Provide strategic guidance on operational efficiencies and process improvements to enhance execution effectiveness and customer experience. 
  • Ensure readiness across all launch components, including infrastructure, sales enablement, and customer engagement. 

Market Expansion & Strategic Insights 

  • Lead research and working sessions to identify growth opportunities, including:  
    • Sales strategy and performance 
    • Consumer demand insights 
    • Competitive landscape assessments 
    • New Build growth initiatives (e.g., Local Events and Affiliate Programs) 
  • Partner with Market Development, New Build Sales, and B2B teams to support long-term expansion planning. 
  • Balance market competitiveness, operational feasibility, and resource constraints to enable scalable growth. 

Customer Acquisition & Marketing Collaboration 

  • Partner with GTM Acquisition and Marketing teams on lead generation, landing page development, and performance optimization. 
  • Analyze pre- and post-launch data to assess campaign effectiveness and improve future outcomes. 
  • Collaborate with cross-functional partners to define and align offer strategies across New Build programs. 

Performance Management & Reporting 

  • Deliver weekly KPI reporting and program performance updates. 
  • Provide data-driven recommendations to inform strategic decisions and continuous program improvement. 

Qualifications 

Required 

  • 7+ years of experience in program management, GTM strategy, telecommunications, or related field 

  • Proven experience leading complex, cross-functional programs from planning through execution 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional stakeholder management and communication skills, including executive-level presentations 

  • Experience working with large-scale operational or infrastructure-driven programs 

Preferred 

  • Experience in telecommunications, broadband, or New Build (SFU/MDU) environments 

  • Familiarity with construction lifecycle, market launches, or rate center activations 

  • Experience with GTM strategy, customer acquisition, and growth programs 

  • Ability to translate data insights into actionable strategies 

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. 

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.  

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.                                                                                                                                 

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New Jersey and New York is $102,816 - $168,912 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S.  Please note that at this time, we do not provide visa sponsorship for employment.


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