Manager, Client Services, AI, CX
OR · On-site +1
Partner with Data/ML Engineering, MLOps, Security, and Business stakeholders. People Leadership ... Lead, mentor, and coach PMs, TPMs, and analysts. * Manage staffing, workload balancing, and ...

OR · On-site +1
Partner with Data/ML Engineering, MLOps, Security, and Business stakeholders. People Leadership ... Lead, mentor, and coach PMs, TPMs, and analysts. * Manage staffing, workload balancing, and ...
OR · On-site +1
Partner with Data/ML Engineering, MLOps, Security, and Business stakeholders. People Leadership ... Lead, mentor, and coach PMs, TPMs, and analysts. * Manage staffing, workload balancing, and ...
$150 - $200/hr
... data-driven, strategic insights to customers and internal team decisions * Contribute to NiCE ... Interaction analytics and real-time intelligence deployment * Compliance and financial crime ...
$150 - $200/hr
... data-driven, strategic insights to customers and internal team decisions * Contribute to NiCE ... Interaction analytics and real-time intelligence deployment * Compliance and financial crime ...
Ability to analyze conversational behavior and explain technical concepts to non-technical ... Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer ...
Ability to analyze conversational behavior and explain technical concepts to non-technical ... Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer ...
OR · On-site +1
Help identify and track AIspecific risks (e.g., data issues, model behavior, hallucinations ... Use AI tools in daily work for automation, analysis, or documentation. * Assist with monitoring and ...
OR · On-site +1
Help identify and track AIspecific risks (e.g., data issues, model behavior, hallucinations ... Use AI tools in daily work for automation, analysis, or documentation. * Assist with monitoring and ...
OR · On-site +1
Awareness of common AI risks such as data quality or model limitations. * Familiar in learning ... Comfort using AI-powered tools for productivity, documentation, or analysis. Project Management ...
OR · On-site +1
Awareness of common AI risks such as data quality or model limitations. * Familiar in learning ... Comfort using AI-powered tools for productivity, documentation, or analysis. Project Management ...
Hoboken, NJ · On-site
The position requires strong business analysis and process optimization skills, along with the ability to leverage data, BI tools, and emerging technologies such as AI to identify insights and ...
Hoboken, NJ · On-site
The position requires strong business analysis and process optimization skills, along with the ability to leverage data, BI tools, and emerging technologies such as AI to identify insights and ...
Hoboken, NJ · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Support business finance teams in revenue forecasting, scenario modeling, and analysis to ensure ...
Hoboken, NJ · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Support business finance teams in revenue forecasting, scenario modeling, and analysis to ensure ...

OR • On-site, Remote
Full-time
Re-posted 7 days ago
So, what's the role all about?
The Manager, PMO - AI serves as a team manager while leading client-facing AI program governance, delivery assurance, and cross-functional alignment. This role manages AI/Machine Learning (ML) project lifecycles, ensures responsible AI practices, and partners directly with enterprise clients on strategy, roadmaps, and measurable outcomes.
How will you make an impact?
Client-Facing Responsibilities
PMO Leadership & Governance
AI Program Delivery
People Leadership
Have you got what it takes?
This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!