49 Logicmonitor Technical Support Engineer Jobs Hiring Near You

About Us:  

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This role is open to candidates based in or near San Francisco, CA. At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LogicMonitor is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work, and named one of BuiltIn's Best Places to Work for the seventh year in a row! 

What You'll Need:

• 5+ years in customer operations, lifecycle operations, CX operations, RevOps, Sales Ops, BizOps, Product Ops, data engineering, analytics engineering, systems engineering, or GTM engineering.
• Strong business acumen and comfort connecting metrics to operating decisions.
• Hands-on experience with SQL and at least one scripting language, preferably Python.
• Experience integrating SaaS systems and REST APIs  and JSON.
• Salesforce data model familiarity.
• Familiarity with Kantata, Jira, Pendo, Langfuse, Snowflake, Power BI, Slack, or BI tools.
• Understanding of data modeling, data architecture, and how source systems feed operational reporting.
• Comfort working with messy source data and reconciliation logic.
• Comfort building working prototypes with AI-assisted coding tools, SQL, Python, scripts, or lightweight apps.
• Basic familiarity with working on SaaS systems in AWS/Kubernetes 
• Strong communication skills and an eye for executive-level visual storytelling.
• Ability to build quickly without overengineering.
• Comfort analyzing trends, building forecasts, and turning data into operational recommendations.
• Deep curiosity about AI tools, systems, and applied workflows.

Preferred Experience

• Experience with operational data products or customer-facing internal systems.
• Familiarity with event data, product telemetry, and usage analytics.
• Experience in fast-moving AI, infrastructure, or SaaS environments.

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 08/31/26

LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We're committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don't just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work Authorization:
At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

#LI-JP1 #LI-Hybrid #BI-Hybrid