Influence and align stakeholders across Partner Sales, Direct Sales, Partner Enablement, Product, and Solution Engineering to execute and scale Cresta's partner strategy. * Work closely with the ...
60 Cresta Devops Engineer Jobs Hiring Near You
Influence and align stakeholders across Partner Sales, Direct Sales, Partner Enablement, Product, and Solution Engineering to execute and scale Cresta's partner strategy. * Work closely with the ...
Forward Deployed Product Manager, AI Agent
OR ยท On-site +1
In this role, you'll partner with Forward Deployed Engineers (FDEs) who will support the build ... Design, build, test and iterate on AI agents in partnership with FDEs using Cresta's internal tools ...
Forward Deployed Product Manager, AI Agent
OR ยท On-site +1
In this role, you'll partner with Forward Deployed Engineers (FDEs) who will support the build ... Design, build, test and iterate on AI agents in partnership with FDEs using Cresta's internal tools ...
Principal Partner Solutions Consultant
OR ยท On-site +1
Influence and align stakeholders across Partner Sales, Direct Sales, Partner Enablement, Product, and Solution Engineering to execute and scale Cresta's partner strategy. * Work closely with the ...
Principal Partner Solutions Consultant
OR ยท On-site +1
Influence and align stakeholders across Partner Sales, Direct Sales, Partner Enablement, Product, and Solution Engineering to execute and scale Cresta's partner strategy. * Work closely with the ...
Partner Success Director
OR ยท On-site +1
This role is critical to the long-term growth of Cresta, where we view partnerships as a primary ... Proven ability to work cross-functionally with Sales, Product, and Engineering teams. * Excellent ...
Partner Success Director
OR ยท On-site +1
This role is critical to the long-term growth of Cresta, where we view partnerships as a primary ... Proven ability to work cross-functionally with Sales, Product, and Engineering teams. * Excellent ...
Embedded AI Expert
$134K - $177K/yr
Use Cresta's self-service tools to align the customer's business priorities with the contact center operations. * Respond to ad hoc business requests for analysis and provide actionable insights ...
Embedded AI Expert
$134K - $177K/yr
Use Cresta's self-service tools to align the customer's business priorities with the contact center operations. * Respond to ad hoc business requests for analysis and provide actionable insights ...
Embedded AI Expert
OR ยท On-site +1
$131K - $172K/yr
Use Cresta's self-service tools to align the customer's business priorities with the contact center operations. * Respond to ad hoc business requests for analysis and provide actionable insights ...
Embedded AI Expert
OR ยท On-site +1
$131K - $172K/yr
Use Cresta's self-service tools to align the customer's business priorities with the contact center operations. * Respond to ad hoc business requests for analysis and provide actionable insights ...
AI Success Manager
OR ยท On-site +1
... operations leaders, technical teams, and contact center personnel to achieve these goals. Key ... Deeply understand Cresta's products and how they work in real customer environments. Guide ...
AI Success Manager
OR ยท On-site +1
... operations leaders, technical teams, and contact center personnel to achieve these goals. Key ... Deeply understand Cresta's products and how they work in real customer environments. Guide ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Proven ability to work cross-functionally with Sales, Product, and Engineering teams. * Excellent ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Proven ability to work cross-functionally with Sales, Product, and Engineering teams. * Excellent ...
Associate Forward Deployed Product Manager
OR ยท On-site +1
Own designing and running evaluations and A/B tests of AI Agents with Forward-Deployed Engineers (FDEs) using Cresta's agent builder and beta internal tools * Improve our playbooks for agent ...
Associate Forward Deployed Product Manager
OR ยท On-site +1
Own designing and running evaluations and A/B tests of AI Agents with Forward-Deployed Engineers (FDEs) using Cresta's agent builder and beta internal tools * Improve our playbooks for agent ...
... establishing Cresta's point of view on how AI will reshape contact center operations * Help ... engineer * Proven experience leading large, complex enterprise engagements with multiple ...
... establishing Cresta's point of view on how AI will reshape contact center operations * Help ... engineer * Proven experience leading large, complex enterprise engagements with multiple ...
AI Deployment Manager
OR ยท On-site +1
At Cresta, shipping AI is only half the story. Deploying it successfully is where the real impact ... You'll collaborate with world-class teams across product, engineering, and GTM * You'll help define ...
AI Deployment Manager
OR ยท On-site +1
At Cresta, shipping AI is only half the story. Deploying it successfully is where the real impact ... You'll collaborate with world-class teams across product, engineering, and GTM * You'll help define ...
Customer Strategy Director
OR ยท On-site +1
... establishing Cresta's point of view on how AI will reshape contact center operations * Help ... engineer * Proven experience leading large, complex enterprise engagements with multiple ...
Customer Strategy Director
OR ยท On-site +1
... establishing Cresta's point of view on how AI will reshape contact center operations * Help ... engineer * Proven experience leading large, complex enterprise engagements with multiple ...
OR ยท On-site
Cresta is seeking a passionate individual with solid security engineering experience to support the security & compliance team and enable growing global data protection and cybersecurity efforts.
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Collaborate cross-functionally with Product, Marketing, and Engineering to influence roadmap and ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Collaborate cross-functionally with Product, Marketing, and Engineering to influence roadmap and ...
... Cresta product, the Contact Center market, our unique competitive differentiators, and our customers' needs * Partner closely with Product, Marketing, Customer Success and Engineering to deliver an ...
... Cresta product, the Contact Center market, our unique competitive differentiators, and our customers' needs * Partner closely with Product, Marketing, Customer Success and Engineering to deliver an ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... operations leaders, technical teams, and contact center personnel to achieve these goals. Key ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... operations leaders, technical teams, and contact center personnel to achieve these goals. Key ...
Enterprise Account Executive
OR ยท On-site +1
... Cresta product, the Contact Center market, our unique competitive differentiators, and our customers' needs * Partner closely with Product, Marketing, Customer Success and Engineering to deliver an ...
Enterprise Account Executive
OR ยท On-site +1
... Cresta product, the Contact Center market, our unique competitive differentiators, and our customers' needs * Partner closely with Product, Marketing, Customer Success and Engineering to deliver an ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Collaborate cross-functionally with Product, Marketing, and Engineering to influence roadmap and ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Collaborate cross-functionally with Product, Marketing, and Engineering to influence roadmap and ...
Strategic Sales Director, West
OR ยท On-site +1
As a Strategic Sales Director at Cresta, you will drive revenue growth by leading our largest and ... Collaborate cross-functionally with Product, Marketing, and Engineering to influence roadmap and ...
Strategic Sales Director, West
OR ยท On-site +1
As a Strategic Sales Director at Cresta, you will drive revenue growth by leading our largest and ... Collaborate cross-functionally with Product, Marketing, and Engineering to influence roadmap and ...
Strategic Sales Director, East
OR ยท On-site +1
As a Strategic Sales Director at Cresta, you will drive revenue growth by leading our largest and ... Collaborate cross-functionally with Product, Marketing, and Engineering to influence roadmap and ...
Strategic Sales Director, East
OR ยท On-site +1
As a Strategic Sales Director at Cresta, you will drive revenue growth by leading our largest and ... Collaborate cross-functionally with Product, Marketing, and Engineering to influence roadmap and ...
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Job description
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
As a Principal Partner Solution Consultant, you will own the relationship with Cresta's Partners and work with the internal Partner Team to help showcase and enable the power of Cresta to both partners and potential mutual customers. This role is critical to the long-term growth of Cresta, where we view partnerships as a primary way to scale growth and customer base.
In this role, you will sit at the intersection of partnerships, product, and go-to-market teams, ensuring that partners are enabled, technically equipped, and positioned to successfully deliver joint solutions to customers. Success in this role means acting as a trusted advisor for our partners and guiding them toward investing in and building a Cresta partner program.
The ideal candidate for this role thrives in customer-facing roles, thinks strategically about how to solve complex industry challenges using the Cresta platform, and takes ownership of internal and external obstacles.
Key Responsibilities
Platform Expertise and Guidance
Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.
OTE Range: $220,000 - $250,000 + offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
As a Principal Partner Solution Consultant, you will own the relationship with Cresta's Partners and work with the internal Partner Team to help showcase and enable the power of Cresta to both partners and potential mutual customers. This role is critical to the long-term growth of Cresta, where we view partnerships as a primary way to scale growth and customer base.
In this role, you will sit at the intersection of partnerships, product, and go-to-market teams, ensuring that partners are enabled, technically equipped, and positioned to successfully deliver joint solutions to customers. Success in this role means acting as a trusted advisor for our partners and guiding them toward investing in and building a Cresta partner program.
The ideal candidate for this role thrives in customer-facing roles, thinks strategically about how to solve complex industry challenges using the Cresta platform, and takes ownership of internal and external obstacles.
Key Responsibilities
Platform Expertise and Guidance
- Serve as a trusted advisor and platform expert, connecting technical capabilities to strategic business outcomes for partners and customers.
- Connect the dots between platform functionality and the outcomes it can drive for partners and their end customers
- Drive partner success through executive presentations, solution demonstrations, strategic asset creation, and technical presales support.
- Create and deliver executive-ready presentations that translate complex technical concepts into clear business outcomes, adapting messaging and depth for partner, customer, and executive stakeholders
- Develop scalable messaging, enablement content, and solution frameworks that accelerate partner-led revenue growth.
- Lead strategic solution design discussions and serve as the escalation point for complex partner opportunities, technical challenges, and product feedback.
- Directly support the partnerships sales team by collaborating on individual partner opportunities to provide tactical guidance
- Cultivate trusted relationships with strategic partners including GSIs, BPOs, and technology partners
- Collaborate with potential and existing partner relationships to provide direct support through strategic platform guidance and solving tactical challenges
- Help enable partners on value proposition, solution capabilities, and technical positioning for current and future products
- Contribute to scalable partner solution frameworks, best practices, and enablement assets that increase partner self-sufficiency and accelerate joint customer success.
- Influence and align stakeholders across Partner Sales, Direct Sales, Partner Enablement, Product, and Solution Engineering to execute and scale Cresta's partner strategy.
- Work closely with the Partnerships team to continuously identify challenges, recommend solutions, and improve Cresta's partner program and offerings
- Stay connected in a fast-paced environment that continuously changes product capabilities and roadmap, competitive landscape and strategy, and best practices to maximize our success as a company
- 10+ years of experience in customer-facing roles, including 5+ years in technical pre-sales within high-growth SaaS or AI environments.
- 5+ years of experience working in the Contact Center space
- Experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments.
- Demonstrated ability to develop deep platform expertise and engage effectively with both technical and executive audiences.
- Ability to translate business requirements into technical solutions.
- Proven ability to work cross-functionally with Sales, Product, and Engineering teams.
- Excellent communication skills - able to explain complex technical concepts clearly to diverse audiences.
- Strong project management and organizational skills.
Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.
OTE Range: $220,000 - $250,000 + offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai