ServiceNow System Administrator Certification Why should you join our team? At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth ...
60 Consumers Energy System Operator Jobs Hiring Near You
ServiceNow System Administrator Certification Why should you join our team? At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth ...
... Consumers Energy. The Control Room Operator is responsible for ensuring the plant is operating in a ... Operates assigned control systems including distributed control, water, steam, combustion, turbine ...
... Consumers Energy. The Control Room Operator is responsible for ensuring the plant is operating in a ... Operates assigned control systems including distributed control, water, steam, combustion, turbine ...
Instructional Designer
$59.10K - $80.10K/yr
Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to ... Coordinate with LD&T to load courseware and documentation to the Learning Management System (SAP ...
Instructional Designer
$59.10K - $80.10K/yr
Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to ... Coordinate with LD&T to load courseware and documentation to the Learning Management System (SAP ...
... with Consumers Energy. The Grayling Generating Station plant is a 38 MW biomass-fueled renewable ... Oversee the repair and upkeep of electrical, mechanical, and instrumentation/control systems.
... with Consumers Energy. The Grayling Generating Station plant is a 38 MW biomass-fueled renewable ... Oversee the repair and upkeep of electrical, mechanical, and instrumentation/control systems.
... systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Software ...
... systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Software ...
... systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Software ...
... systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Software ...
... Consumers Energy's interests. The position requires a strong working knowledge of the Company's electric system, MISO energy and capacity markets, MPSC regulations, and sound business and contractual ...
... Consumers Energy's interests. The position requires a strong working knowledge of the Company's electric system, MISO energy and capacity markets, MPSC regulations, and sound business and contractual ...
If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Sr. Software Configuration Analyst for HR-related systems is ...
If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Sr. Software Configuration Analyst for HR-related systems is ...
Desktop Support Engineer
Lansing, MI · On-site
Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to ... desktop operating systems, applications, network connectivity, and hardware malfunctions.
Desktop Support Engineer
Lansing, MI · On-site
Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to ... desktop operating systems, applications, network connectivity, and hardware malfunctions.
Sr Software Configuration Analyst (GIS)
Jackson, MI · On-site +1
... systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Sr. Software ...
Sr Software Configuration Analyst (GIS)
Jackson, MI · On-site +1
... systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Sr. Software ...
If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Sr. Software Configuration Analyst for HR-related systems is ...
If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Sr. Software Configuration Analyst for HR-related systems is ...
... systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Sr. Software ...
... systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Sr. Software ...
ServiceNow System Administrator Certification Why should you join our team? At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth ...
ServiceNow System Administrator Certification Why should you join our team? At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth ...
... systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Software ...
... systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Software ...
Prin Electrical Engineer
Jackson, MI · On-site
Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to ... Lead the development and implementation of electrical systems, ensuring alignment with ...
Prin Electrical Engineer
Jackson, MI · On-site
Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to ... Lead the development and implementation of electrical systems, ensuring alignment with ...
... systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Sr. Software ...
... systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Sr. Software ...
... Consumers Energy's interests. The position requires a strong working knowledge of the Company's electric system, MISO energy and capacity markets, MPSC regulations, and sound business and contractual ...
... Consumers Energy's interests. The position requires a strong working knowledge of the Company's electric system, MISO energy and capacity markets, MPSC regulations, and sound business and contractual ...
Mgr Digital
Jackson, MI · On-site
... systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy. The Manager, Digital ...
Mgr Digital
Jackson, MI · On-site
... systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy. The Manager, Digital ...
Assoc Lab Technician
$17.25 - $23/hr
Limited direct customer interface on technician operated projects * Assist with process and ... system Why should you join our team? At Consumers Energy, we offer more than just a place to work.
Assoc Lab Technician
$17.25 - $23/hr
Limited direct customer interface on technician operated projects * Assist with process and ... system Why should you join our team? At Consumers Energy, we offer more than just a place to work.
Elec Contractors Supv
Alma, MI · On-site
Consumers Energy knows job number one is to keep the lights on for customers. We are committed to ... Participate in Daily Operating Reviews, Cross Functional Weekly Operating Reviews. Coordinates work ...
Elec Contractors Supv
Alma, MI · On-site
Consumers Energy knows job number one is to keep the lights on for customers. We are committed to ... Participate in Daily Operating Reviews, Cross Functional Weekly Operating Reviews. Coordinates work ...
Consumers Energy Jobs Information
What are the key skills and qualifications needed to thrive as a System Operator, and why are they important?
To thrive as a System Operator, you need strong analytical skills, attention to detail, and a background in electrical engineering or a related field, often supported by relevant certifications. Familiarity with SCADA systems, EMS software, and compliance standards like NERC is typically required. Excellent problem-solving, communication, and teamwork skills help you respond effectively to system alerts and coordinate with other teams. These competencies are crucial for maintaining reliable operations, ensuring system stability, and preventing service disruptions.
What are some typical challenges faced by a System Operator, and how can they best prepare for them?
System Operators often face challenges related to managing real-time system reliability, responding to unexpected outages, and coordinating with multiple teams during high-pressure situations. Staying updated with the latest operational procedures and practicing clear communication are key to handling these challenges. System Operators can prepare by participating in regular simulation drills, thoroughly understanding grid protocols, and building strong relationships with field technicians and engineers. Being proactive and detail-oriented helps ensure quick, accurate responses when issues arise.
What are system operators?
System operators, often called sysops, are professionals responsible for monitoring, managing, and maintaining the operations of computer systems, networks, or power grids. They ensure that systems run smoothly, troubleshoot issues, and implement updates or changes as needed. In IT, sysops may handle servers, user accounts, and network security, while in utilities, system operators manage the flow of electricity or other resources to maintain service reliability. Their work is crucial for minimizing downtime and ensuring efficient system performance.
What does a system operator do?
A system operator monitors, controls, and maintains the operation of technical systems such as power grids, telecommunications networks, or computer systems. They ensure systems run efficiently, respond to issues promptly, and may use specialized software and tools to troubleshoot problems. Strong attention to detail and knowledge of system protocols are essential for this role.
What job makes $10,000 a month without a degree?
A system operator typically earns less than $10,000 a month without a degree, but certain high-paying roles like specialized IT technicians, network administrators, or freelance consultants in tech fields can reach or exceed that level with experience and certifications. These roles often require technical skills, problem-solving abilities, and sometimes industry certifications rather than formal degrees.
What is the difference between System Operator vs Network Operator?
| Aspect | System Operator | Network Operator |
|---|---|---|
| Certifications | Typically requires technical certifications in systems or control technology | Often requires network or telecommunications certifications |
| Work Environment | Works in control rooms, data centers, or industrial facilities | Works in telecommunications or network operation centers |
| Industry Usage | Common in utilities, manufacturing, and industrial sectors | Common in telecommunications, internet service providers, and data networks |
| Job Focus | Monitors and controls system operations to ensure stability | Maintains and manages network connectivity and performance |
While both roles involve monitoring and maintaining operational systems, a System Operator primarily focuses on controlling industrial or utility systems, whereas a Network Operator manages communication networks. The choice depends on the industry and specific technical skills required.
What is it like to work at Consumers Energy?
Consumers Energy is a utility company that prioritizes a culture of safety, reliability, and customer satisfaction, emphasizing the importance of teamwork and community involvement. The company operates with a diverse team of employees across various departments, including energy delivery, customer service, and environmental sustainability, working together to provide electricity and natural gas to over 1.8 million households in Michigan. Working at Consumers Energy may appeal to individuals who value a stable work environment, opportunities for professional growth and development, and the chance to contribute to a company that plays a critical role in powering Michigan's communities.
Do workers at Consumers Energy get paid breaks?
Yes. Most people get paid breaks.
79% of people say they get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.
79% of people say they get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.
Does Consumers Energy pay people when they’re sick?
Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and May 2026.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and May 2026.
At Consumers Energy, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
89% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and May 2026.
89% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from Consumers Energy affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between March 2025 and May 2026.
100% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at Consumers Energy?
Most people get paid time off work.
87% of people say they get paid time off.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and May 2026.
87% of people say they get paid time off.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and November 2025.
- 50% of people with changing schedules find out their shifts one week or less ahead of time.
- 25% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 25% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and November 2025.
Do workers at Consumers Energy worry about hours?
Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and February 2026.
90% of people report they don’t worry about getting enough hours.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and February 2026.
Do Consumers Energy workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and November 2025.
39% report that they don’t have enough control over which shifts they work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and November 2025.
How easy is it for Consumers Energy workers to change shifts?
Most people find it easy to change shifts.
75% of people report that it’s easy to change shifts if they need to.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and February 2026.
75% of people report that it’s easy to change shifts if they need to.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it to get time off at Consumers Energy?
Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and May 2026.
84% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and May 2026.
Do Consumers Energy managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and February 2026.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and February 2026.
Do workers at Consumers Energy do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
85% of people report that they don’t do extra unpaid work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and February 2026.
85% of people report that they don’t do extra unpaid work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it to take sick days at Consumers Energy?
Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and May 2026.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and May 2026.
Is working at Consumers Energy good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and February 2026.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at Consumers Energy feel treated with respect by their managers?
Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and May 2026.
88% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Consumers Energy get to take their breaks without interruption?
Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and May 2026.
79% of people report that they get to take their breaks without interruption.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and May 2026.
Is it stressful to work at Consumers Energy?
Some people feel stressed out here.
55% of people say they often feel stressed out at work.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and May 2026.
55% of people say they often feel stressed out at work.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Consumers Energy enjoy their jobs?
Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and May 2026.
90% of people report they enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Consumers Energy recommend working with their team?
Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and May 2026.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get enough training when they start at Consumers Energy?
Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and May 2026.
70% of people report they got enough training when they started working here.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get support to advance at Consumers Energy?
Most people are given support to advance their career here.
In the last year, 76% of people report being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.
In the last year, 76% of people report being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people think Consumers Energy’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and May 2026.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and May 2026.
Do workers feel well informed about how Consumers Energy is doing?
Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between February 2025 and February 2026.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between February 2025 and February 2026.
What other companies are hiring for System Operator jobs?
What are the most popular jobs at Consumers Energy?
What are the most popular categories at Consumers Energy?
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 16 days ago
Consumers Energy rating
8.1
Based on 56 frontline employees who took The Breakroom Quiz
26th of 50 rated energy and utility
Job description
Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.
This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.
Location: This position is onsite minimally 3 days a week at One Energy Plaza located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).
General Summary of Job Responsibilities
The Applications and Analytics team is at the heart of innovation, powering Michigan's future by crafting cutting-edge digital solutions that transform how our customers and communities experience energy. Guided by our Digital First strategy, we harness modern technical practices and agile methodologies to create intuitive, impactful software that drives measurable business value and enhances user experiences. Join a dynamic team where collaboration, creativity, and impact converge!
We partner closely with business teams to uncover digital opportunities, prioritize high-impact outcomes, and deliver trustworthy, user-friendly technology. By embracing our CE Way principles-engaging on solutions, illuminating priorities, and minimizing waste-we build systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy!
The Sr. Software Configuration Analyst is responsible for configuring, maintaining, and optimizing generation-related corporate vendor software solutions, including Commercial Off-The-Shelf (COTS) applications such as ServiceNow. This role includes making key architectural decisions, enhancing solution performance, and ensuring seamless integration with business processes. Strong collaboration and communication skills are essential to guide best-practice adoption and continuously improve overall software quality.
Essential Duties and Responsibilities
Knowledge/Skills/Abilities
Education/Experience
Preferred Experience
One or more of the following skills will set you apart:
Why should you join our team?
At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.
What we offer:
Diversity, Equity & Inclusion:
We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don't discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.
This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.
Location: This position is onsite minimally 3 days a week at One Energy Plaza located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).
General Summary of Job Responsibilities
The Applications and Analytics team is at the heart of innovation, powering Michigan's future by crafting cutting-edge digital solutions that transform how our customers and communities experience energy. Guided by our Digital First strategy, we harness modern technical practices and agile methodologies to create intuitive, impactful software that drives measurable business value and enhances user experiences. Join a dynamic team where collaboration, creativity, and impact converge!
We partner closely with business teams to uncover digital opportunities, prioritize high-impact outcomes, and deliver trustworthy, user-friendly technology. By embracing our CE Way principles-engaging on solutions, illuminating priorities, and minimizing waste-we build systems that are simple, helpful, and valuable. If you're passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy!
The Sr. Software Configuration Analyst is responsible for configuring, maintaining, and optimizing generation-related corporate vendor software solutions, including Commercial Off-The-Shelf (COTS) applications such as ServiceNow. This role includes making key architectural decisions, enhancing solution performance, and ensuring seamless integration with business processes. Strong collaboration and communication skills are essential to guide best-practice adoption and continuously improve overall software quality.
Essential Duties and Responsibilities
- Develop scripts or software components within vendor-provided solutions to perform advanced configuration tasks, enable automation, and implement system enhancements.
- Apply deep knowledge of business processes to gather business and data requirements, evaluate potential solutions, and recommend software options that meet organizational goals. Ensure vendor solutions align with business needs and integrate effectively with existing systems.
- Make significant architectural decisions and contribute to overall system design. Lead the integration of COTS solutions into the existing technology ecosystem, ensuring scalability, reliability, and long-term sustainability.
- Identify opportunities for process automation and optimization to increase efficiency and reduce operational costs.
- Continuously improve COTS solution quality throughout the software lifecycle by incorporating emerging best practices and relevant innovations.
- Design and administer application systems using database management principles and methodologies, including data structures, data modeling, data warehousing, and transaction processing.
- May perform other duties as assigned.
Knowledge/Skills/Abilities
- Expert-level scripting proficiency in languages relevant to COTS applications (e.g., OneStream - .NET, C#; PowerPlan - SQL; ServiceNow - SQL; Integrations - SQL; Visual Basic; or ABAP).
- Strong ability to coach, mentor, and teach others while leading technical components within product teams.
- Comprehensive understanding of business processes and enterprise software ecosystems, with the ability to influence both technical and business stakeholders.
- Skilled in vendor management and negotiation, including navigating technical and compliance constraints within vendor platforms.
- Strong analytical and problem-solving abilities, with a demonstrated capability to assess challenges and refine technical approaches to improve solution outcomes.
- High attention to detail, ensuring all software configurations and solutions meet rigorous quality and performance standards.
- Ability to promote collaboration within teams and foster a culture of technical excellence and continuous learning.
- Excellent written and verbal communication skills that ensure clarity in technical discussions and alignment among stakeholders.
- Skilled ServiceNow Configuration Analyst with hands-on experience across multiple ServiceNow modules to support, configure, and enhance enterprise IT and HR service workflows. The ideal candidate will work closely with business and technical stakeholders to design scalable solutions, optimize platform performance, and ensure best practices are followed throughout the ServiceNow ecosystem.
Education/Experience
- Bachelor's degree in Computer Science, IT, Engineering, or a related field with four (4) or more years of experience in software configuration, development, testing, system administration, and/or maintenance
- [OR] Associate's degree in Computer Science, IT, Engineering, or a related discipline with six (6) or more years of experience in software configuration, development, testing, system administration, and/or maintenance
- [OR] High School Diploma/GED with degree with eight (8) or more years of experience in software configuration, development, testing, system administration, and/or maintenance
Preferred Experience
One or more of the following skills will set you apart:
- Strong expertise in ServiceNow configuration, integration, and administration, with the ability to translate business requirements into effective technical solutions while maintaining platform stability and compliance
- ServiceNow HR and IT module experience
- ServiceNow System Administrator Certification
Why should you join our team?
At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.
What we offer:
- Competitive compensation packages
- Medical, Dental and Vision
- 401k with company match
- Paid parental leave
- Up to 13 paid Holidays
- Paid time off
- Educational Assistance Program
Diversity, Equity & Inclusion:
We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don't discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.
What Consumers Energy employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Consumers Energy
Sourced by ZipRecruiter
Industry
Utilities
Company size
5,001 - 10,000 Employees
Headquarters location
Jackson, MI, US
Year founded
1886