Consumers Energy
Consumers Energy

33 Consumers Energy Operations Jobs Hiring Near You

Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to ... General Summary of Job Responsibilities The Supervisor Electric Operations provides planning ...

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Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to ... The role could include placement on a paid on-call rotation to provide operational support coverage ...

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Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to ... The role could include placement on a paid on-call rotation to provide operational support coverage ...

New

Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to ... operation. This position performs advanced mechanical troubleshooting, conducts required ...

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Consumers Energy Jobs Information

What is it like to work at Consumers Energy?

Consumers Energy is a utility company that prioritizes a culture of safety, reliability, and customer satisfaction, emphasizing the importance of teamwork and community involvement. The company operates with a diverse team of employees across various departments, including energy delivery, customer service, and environmental sustainability, working together to provide electricity and natural gas to over 1.8 million households in Michigan. Working at Consumers Energy may appeal to individuals who value a stable work environment, opportunities for professional growth and development, and the chance to contribute to a company that plays a critical role in powering Michigan's communities.

What makes Consumers Energy an attractive place to work?

Consumers Energy is a leading utility company in Michigan, committed to providing safe, reliable, and sustainable energy to its customers. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a stable and secure industry. By joining Consumers Energy, individuals can contribute to the company's mission of powering the lives of Michigan residents and businesses, while also developing their skills and expertise in a supportive and inclusive workplace.

Do workers at Consumers Energy get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Consumers Energy pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and July 2026.

At Consumers Energy, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
86% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Consumers Energy affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Consumers Energy?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 25% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between February 2025 and November 2025.

Do workers at Consumers Energy worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Consumers Energy workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it for Consumers Energy workers to change shifts?

Most people find it easy to change shifts.
75% of people report that it’s easy to change shifts if they need to.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Consumers Energy?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Consumers Energy managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at Consumers Energy spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Consumers Energy?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Consumers Energy good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
84% of people who care for a child or other relative report this is a good place to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Consumers Energy feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Consumers Energy get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Consumers Energy?

Some people feel stressed out here.
55% of people say they often feel stressed out at work.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Consumers Energy enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Consumers Energy recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Consumers Energy?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Consumers Energy?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Consumers Energy’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Consumers Energy is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
What are the most popular job types at Consumers Energy?
    What are the most popular categories at Consumers Energy?
    Infographic showing various Operations job openings at Consumers Energy in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Assoc Merchant Operations Controller

    Consumers Energy

    Jackson, MI

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 2 days ago

    New


    Consumers Energy rating

    8.3

    Company rating: 8.3 out of 10

    Based on 59 frontline employees who took The Breakroom Quiz

    23rd of 53 rated energy and utility


    Job description

    Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7. 

    This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

    Location: This position is onsite at Parnall located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify). 

    General Summary of Job Responsibilities

    The Associate Merchant Operations Controller directs Consumers Energy resources to fulfill the company's operational and regulatory obligations while maximizing the value and performance of generation assets. Working a 24/7 rotating shift schedule, this position is responsible for real-time adjustments to generation resource plans and ensuring compliance with all applicable NERC and regulatory requirements.

    The Associate Merchant Operations Controller also supports the evaluation of operational decisions related to scheduled outages and generation unit performance, both of which have significant financial impacts on energy and capacity markets. This position serves as the Balancing Authority for Consumers Energy Electric Supply and is authorized to take all necessary actions to ensure the reliable and economic operation of the Bulk Electric System, including implementing firm load shedding when required. NERC certification is required for this role.

    Essential Duties and Responsibilities
    • Monitor, react to, and adjust energy sourcing plans based on changing system conditions and market dynamics.
    • Ensure compliance with all applicable NERC standards and regulatory requirements.
    • Make complex operational and financial decisions during assigned shifts with moderate guidance.
    • Manage real-time requests, alarms, and operational issues related to intermittent generation resources.
    • Support the Company's response to emergency situations and associated NERC standards, including EOP-004, EOP-008, and EOP-011.
    • Perform other duties as assigned.
    Knowledge/Skills/Abilities
    • In-depth knowledge of real-time operational systems, including SCADA, OSI, PCI, OATI, and CROW.
    • Strong understanding of utility and MISO market practices, processes, and procedures.
    • Ability to effectively communicate and collaborate with internal and external stakeholders, providing and receiving moderately complex to complex information.
    • Strong analytical, critical thinking, and problem-solving skills, with the ability to evaluate and resolve complex operational challenges.
    Education/Experience
    • Bachelor's degree in a technical or business-related field
      • [OR] Associate's degree in a technical or business-related field and two (2) or more years of experience working at or interacting with generating facilities, including:
        • Ability to analyze and evaluate economic situations
        • Experience interfacing with the MISO market
        • Experience working in a control room or dispatch center environment
        • Proficiency with Microsoft Office applications and database management
      • [OR] High school diploma or GED and four (4) or more years of experience working at or interacting with generating facilities, including:
        • Ability to analyze and evaluate economic situations
        • Experience interfacing with the MISO market
        • Experience working in a control room or dispatch center environment
        • Proficiency with Microsoft Office applications and database management
    Certifications
    • NERC Certification is required and must be obtained within one (1) year of hire.

    Why should you join our team?

    At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

    What we offer:

    • Competitive compensation packages
    • Medical, Dental and Vision
    • 401k with company match
    • Paid parental leave
    • Up to 13 paid Holidays
    • Paid time off
    • Educational Assistance Program

    Diversity, Equity & Inclusion: 

    We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

    All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.


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