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62 Cisco Systems Service Delivery Manager Jobs Hiring Near You

Datavant

Senior Service Delivery Manager

Las Vegas, NV

$94K - $130K/yr

Coach and mentor Service Delivery Managers to strengthen leadership capability, performance rigor ... You have experience with ROI workflows or EMR systems * You have led multi-site teams * You have ...

Datavant

Senior Service Delivery Manager

Portland, OR

$94K - $130K/yr

Coach and mentor Service Delivery Managers to strengthen leadership capability, performance rigor ... You have experience with ROI workflows or EMR systems * You have led multi-site teams * You have ...

BayOne

High Touch Engineer

San Jose, CA · Remote

You will be part of Cisco's CX (Customer Experience) Organization ... You will work very closely with our HTOM, HTEs, NCEs, SEs, as well as the Service Delivery Manager ...

Amaze Systems Inc.

Service Delivery

Frisco, TX · On-site

- Manages functional areas and other managers or department leads in regional capability to ensure ... infrastructure systems - Collaborates with other teams or customers to understand their ...

Thinx

$92.55 - $115.69/hr

Prüfung technischer Ergebnisse, Berichte und Delivery * Übersetzung und Anpassung technischer ... B1) * Mindestens 5 Jahre Erfahrung im Bereich IT Service Management, Cyber Security und ...

EOS

Sr. Program Operations Manager

Fremont, CA · On-site

We are a true International IT provider and are proud to deliver our services through global ... Working knowledge of audiovisual and video conferencing systems (Cisco, Neat, Zoom, Google Meet ...

Applied Information Sciences

Project Summary TheCloud Operations Manager / O&M Service Delivery Managerleads Operations ... system, not just report on it * Experience leading service desk / support operations (tiered ...

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What is it like to work at Cisco Systems?

Cisco Systems is known for its collaborative and innovative culture, prioritizing employee growth and teamwork to drive technological advancements. The company's global presence and diverse teams enable employees to work on a wide range of projects, from developing cutting-edge networking solutions to driving digital transformation for customers. Working at Cisco Systems may appeal to candidates who are passionate about technology, innovation, and collaboration, as the company offers opportunities for professional development, flexible work arrangements, and a dynamic work environment.

What makes Cisco Systems an attractive place to work?

Cisco Systems is a leading technology company that has been at the forefront of the networking industry for decades, driving innovation and shaping the future of digital communication. The company offers a dynamic work environment that fosters collaboration, creativity, and innovation, with a focus on employee growth and development through training programs, mentorship, and opportunities for advancement. As a result, Cisco Systems provides a unique opportunity for professionals to make a meaningful impact, drive business growth, and develop their skills in a fast-paced and ever-evolving industry.

Do workers at Cisco Systems get paid breaks?

Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and January 2026.

Does Cisco Systems pay people when they’re sick?

Yes. Most people get paid when they’re sick.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and June 2026.

At Cisco Systems, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Cisco Systems affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Cisco Systems?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 46% of people with changing schedules find out their shifts one week or less ahead of time.
  • 31% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 23% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at Cisco Systems worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and June 2026.

Do Cisco Systems workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it for Cisco Systems workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to get time off at Cisco Systems?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Cisco Systems managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at Cisco Systems spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
35% of people report that their job takes up time that they don’t get paid for.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to take sick days at Cisco Systems?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at Cisco Systems good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Cisco Systems feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Cisco Systems get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Cisco Systems?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Cisco Systems enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Cisco Systems recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Cisco Systems?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Cisco Systems?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Cisco Systems’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
54% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Cisco Systems is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.

What other companies are hiring for Service Delivery Manager jobs?

What are the most popular jobs at Cisco Systems?

What are the most popular categories at Cisco Systems?

Infographic showing various Service Delivery Manager job openings at Cisco Systems in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 56% Physical, 10% Hybrid, and 34% Remote job distribution.

Senior Service Delivery Manager

Datavant

Las Vegas, NV

$94K - $130K/yr

Full-time

Re-posted 6 days ago

Datavant rating

7.1

Company rating: 7.1 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

148th of 223 rated it services

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

The Sr. Manager, Service Delivery leads operational execution across one or more assigned sites, ensuring the delivery of timely, high-quality, and compliant ROI services. This leader oversees Supervisors and frontline teams, manages staffing and scheduling, drives operational performance, and ensures adherence to standardized workflows. The Manager serves as the operational heartbeat at the local level—owning throughput, quality, and people management while partnering closely with Workforce Planning, NOC, and regional leadership.

This role requires traveling to Redwood City, CA up to around 50% of the time.

You will:

  • Stabilize execution across multiple sites or portfolios, resolving cross-site bottlenecks and operational risks
  • Serve as the senior point of escalation for complex operational issues (non-customer-facing)
  • Monitor KPIs (TAT, OTD, quality, productivity, aging) and drive corrective action where trends indicate risk
  • Coach and mentor Service Delivery Managers to strengthen leadership capability, performance rigor, and decision-making
  • Support succession planning, readiness, and consistency in performance management practices
  • Partner with Managers and Supervisors to address performance issues and development needs
  • Reinforce standardized workflows and reduce operational drift, particularly during periods of change
  • Support audit readiness and compliance with HIPAA, DMPO, UAD, and internal standards
  • Identify multi-site quality trends and deploy targeted improvement actions
  • Partner with Account Management, Implementation, Workforce Planning, and NOC to support new client onboarding, remodels, and transitions
  • Support integration of global delivery and centralized operating models into Service Delivery
  • Ensure operational readiness for new tools, workflows, and training models
  • Execute and support cross-site continuous improvement initiatives and transformation pilots
  • Maintain and contribute to skills matrices and capacity optimization efforts
  • Act as a connector across Service Delivery, NOC, Training, Workforce Planning, and Shared Services

What you will bring to the table:

  • Experience managing teams in healthcare operations, HIM, or a large-scale production environment
  • Demonstrated ability to coach and develop people leaders
  • Comfort using metrics and dashboards to guide operational decision-making
    Strong understanding of HIPAA and regulated workflows
  • Problem-solving skills and the ability to respond quickly to operational fluctuations
  • Ability to collaborate cross-functionally with NOC, Workforce Planning, Training, and Shared Services

Bonus points if:

  • You have experience with ROI workflows or EMR systems
  • You have led multi-site teams
  • You have experience with Lean or continuous improvement methodologies

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is:
$94,000—$130,000 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

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