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CBTS
CBTS

63 Cbts Service Delivery Manager Jobs Hiring Near You

CBTS

Solution Lead/Solution Director

Columbus, OH · On-site

$123K - $154K/yr

... run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive ... This role is ideal for leaders from Managed Service Providers (MSPs), Global Systems Integrators ...

CBTS

Solution Lead

Columbus, OH · On-site

... run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive ... This role is purpose-built for leaders from Managed Service Providers (MSPs), Global Systems ...

CBTS

Solution Lead/Solution Director

Dublin, OH · On-site

... run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive ... This role is purpose-built for leaders from Managed Service Providers (MSPs), Global Systems ...

Entrega

Service Delivery Manager

Troy, MI · On-site

They are seeking an experienced Service Delivery Manager to lead the delivery relationship across client engagements, ensuring successful and consistent delivery outcomes across projects and services.

GardaWorld

Service Delivery Manager

Kitchener, ON · On-site

CA$63K - CA$70K/yr

About GardaWorld The Airport Needs You | Service Delivery Manager | Region of Waterloo International Airport - YKF in Kitchener, Ontario. Airports run on leadership, operational excellence, and ...

Experis

Service Delivery Manger

Detroit, MI · On-site

As a Service Delivery Manager, you will be part of the project team supporting large-scale technology transitions and organizational change initiatives. The ideal candidate will have strong ...

New

COMPUTACENTER PLC

Service Delivery Manager

Chicago, IL · On-site

$135K - $165K/yr

The Service Delivery Manager will be responsible for analyzing, improving, and developing process & procedures to enable highly reliable and efficient operations and quality of service. This role ...

BeyondReach

Service Delivery Manager

Cedar Rapids, IA · On-site

Service Delivery Manager BUSINESS UNIT: BeyondReach FUNCTION: Service Delivery REPORTS TO : Director of Operations CLASSIFICATION: Exempt LOCATION: Cedar Rapids, Iowa EDUCATION: Bachelors Degree ...

GardaWorld

Service Delivery Manager

Saint John, NB · On-site

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to ...

GardaWorld

Service Delivery Manager

Charlottetown, PE · On-site

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to ...

Chain IQ

Service Delivery Manager

Jersey City, NJ · On-site

About the Role We are seeking a Service Delivery Manager (North America) to join a global procurement services organization. Based in the United States, this role is responsible for ensuring the ...

Fortinet, Inc.

Service Delivery Manager

Burnaby, BC · On-site

CA$87K - CA$107K/yr

Service Delivery Manager (Contract) We are looking for a Contract Service Delivery Manager (SDM) to join the Security Operations as-a-Service (SOCaaS) team. We are a dynamic, inspired, and energetic ...

Chain IQ

ND · On-site

About the Role We are seeking a Service Delivery Manager (North America) to join a global procurement services organization. Based in the United States, this role is responsible for ensuring the ...

HireTalent

Service Delivery Manager

Carrollton, TX · On-site

Overview We are seeking a highly driven Service Delivery Manager (SDM) to lead and coordinate service delivery across multiple locations and workstreams. This is a criticalpath, highaccountability ...

HireTalent

Service Delivery Manager

Carrollton, TX

Overview We are seeking a highly driven Service Delivery Manager (SDM) to lead and coordinate service delivery across multiple locations and workstreams. This is a criticalpath, highaccountability ...

Zones, LLC

Service Delivery Manager

Albany, NY · On-site

$120 - $140/hr

Position Overview The Service Delivery Manager's role is to develop and manage partnerships with global and enterprise clients and manage the daily implementation of these partnerships to address ...

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Solution Lead/Solution Director

CBTS

Columbus, OH • On-site

$123K - $154K/yr

Full-time

Re-posted 14 days ago

Job description

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions-including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.
Solution Lead / Solution Director
Full-Time | Senior Level
Columbus, OH • Chicago, IL • Cincinnati, OH • Dallas, TX • Phoenix, AZ (Flexible/Hybrid)
About the Role
We are seeking a high-impact Solution Lead / Solution Director to shape, win, and lead complex, multi-tower services engagements and enterprise transformation programs. This is a strategic, client-facing role at the center of our growth-where business outcomes, technology strategy, and commercial innovation intersect.
You'll partner closely with Account Executives, presales, and delivery leaders to originate and close large-scale opportunities, serving as the orchestrator across professional services, managed services, and partner ecosystems.
This role is ideal for leaders from Managed Service Providers (MSPs), Global Systems Integrators (GSIs), or large-scale services organizations who thrive in ambiguous, high-value pursuits and bring an outcome-driven, services-first mindset.
At the Solution Director level, you'll act as a trusted advisor to executive stakeholders and help scale solutioning excellence across the organization.
What You'll Do
Shape & Win Strategic Opportunities
  • Partner early with Account Executives to identify and shape high-value pursuits
  • Lead consultative discovery to uncover business drivers and transformation opportunities
  • Define solution visions that connect technology investments to measurable outcomes
  • Own end-to-end pursuit leadership from engagement through close

Executive Engagement
  • Build trusted advisor relationships with CIOs, CTOs, and senior business leaders
  • Lead outcome-focused conversations beyond technology
  • Deliver compelling executive-level presentations and storytelling

Services-Led Solution Design
  • Orchestrate integrated solutions across Professional Services, Managed Services, and partners
  • Ensure solutions are technically sound, operationally viable, and commercially compelling
  • Align architecture, delivery models, and pricing into scalable offerings

Cross-Functional Leadership
  • Lead and align architects, engineers, SMEs, partners, and delivery teams
  • Drive clarity, accountability, and execution across complex pursuits
  • Elevate team performance through coaching and best practices

Commercial & Strategic Impact
  • Shape deal strategy, pricing models, and commercial constructs (subscription, consumption, outcome-based)
  • Balance competitiveness, risk, and profitability
  • Influence portfolio evolution based on client and market demand

Solution Director Scope
  • Lead enterprise-scale transformation programs ($50M+)
  • Translate ambiguity into structured, multi-year engagements
  • Mentor Solution Leads and presales teams
  • Drive consistency and excellence in solutioning organization-wide

Required Qualifications
  • 10-15+ years in Solution Engineering, Architecture, or Technical Sales
  • Proven success leading complex services deals ($5M-$50M+)
  • Strong experience integrating managed and professional services
  • Background in MSP, GSI, or large enterprise services environments
  • Expertise in consultative, outcome-based, value-led selling
  • Demonstrated executive presence and influence

Broad experience across:
Cloud, Infrastructure, Networking, Security, Digital Workplace, Applications, Data & AI
Strong understanding of:
  • Hybrid cloud architectures and workload placement
  • Modernization strategies (rehost, replatform, refactor)
  • Application and integration architectures (APIs, microservices)
  • Data platforms, analytics, AI, and automation

Managed Services expertise including:
  • SLAs, observability, lifecycle management, continuous optimization
  • Subscription, consumption, and recurring revenue models

Preferred Certifications
  • AWS, Azure, or Google Cloud
  • Networking or Security (e.g., Cisco)
  • Sales methodologies (MEDDICC, Challenger, Value Selling)
  • IT / process frameworks (ITIL, Lean, Six Sigma)

Why Join Us
  • Competitive base salary with performance-based incentives
  • Lead high-visibility, enterprise-scale transformation initiatives
  • Access to a robust partner ecosystem and co-sell opportunities
  • Dedicated professional development and certification support
  • Flexible work model across multiple U.S. locations
  • Collaborative, growth-oriented culture

We are an equal opportunity employer and are committed to building a diverse and inclusive team.
$123,732 to $154,000 base salary not including bonus
The compensation range in this posting reflects the Company's good-faith estimate at the time of publication. The applicable base pay range for any individual will be determined based on the candidate's designated primary work location as well as factors including role scope and responsibilities, required qualifications, and the individual's experience, education, skills, knowledge, and performance. Certain positions may also be eligible for additional compensation such as discretionary merit increases, bonuses, or sales-based variable compensation in accordance with applicable plans and role requirements.
#LI-NA1
Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.
The pay range for this role is:
123,000 - 154,000 USD per year (USA)

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