ZipRecruiter

Log In

Avnet
Avnet

61 Avnet Technical Support Engineer Jobs Hiring Near You

Vivotek USA Inc

Technical Support Engineer

San Jose, CA

$60K - $70K/yr

Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build strong relations and provide support as needed for our existing and new customers and make our business ...

Vivotek USA Inc

Technical Support Engineer

San Jose, CA · On-site

Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build strong relations and provide support as needed for our existing and new customers and make our business ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Becton Dickinson

Technical Support Engineer

Durham, NC · On-site

Technical Support Engineer (TSE) BD is one of the largest global medical technology companies in the world. Advancing the world of healthâ„¢ is our Purpose, and it's no small feat. It takes the ...

Illumia, LLC

Technical Support Engineer

Scottsdale, AZ · On-site

Technical Support Engineer Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. Illumia was built on the ...

VIVOTEK

Technical Support Engineer

San Jose, CA · On-site

Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build strong relations and provide support as needed for our existing and new customers and make our business ...

Trend Micro

Technical Support Engineer

Irving, TX · On-site

Technical Support Engineer The Technical Support Engineer is responsible for resolving challenging, potentially high impacting customer situations with a high level of tact and understanding. The ...

Cohesity

Technical Support Engineer

Washington, DC · On-site

Technical Support Engineer Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

We are seeking to hire our first Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

$100K - $115K/yr

Technical Support Engineer Burlington, Massachusetts, United States 10Beauty is a robotics startup based in Burlington, MA. We have raised $50M+ from some of the leading venture and celebrity ...

WAZER Inc

Technical Support engineer

Yonkers, NY · On-site

$50K - $60K/yr

Technical Support Engineer WAZER is the creator of the world's first desktop waterjet cutter. We've brought industrial-grade precision to the workshops of designers, engineers, and makers everywhere.

New

10Beauty

Technical Support Engineer

Burlington, MA · On-site

They are seeking a Technical Support Engineer for Level 1 support to diagnose, troubleshoot, and resolve issues in the field while collaborating with engineering and customer teams to enhance support ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

LinearB

Technical Support Engineer

Boston, MA · On-site

Technical Support Engineer Reporting to our Technical Support Lead, as a Technical Support Engineer, you will be responsible for owning the identification, diagnosis, and resolution of complex ...

previous pagenext page

Showing results 21-40

All JobsAvnet JobsAvnet Technical Support Engineer Jobs

Avnet Jobs Information

What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a Technical Support Engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.

What is it like to work at Avnet?

Avnet is a global technology distributor that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.

The company operates through a decentralized structure, allowing its regional teams to make decisions and adapt to local market needs, while also providing opportunities for professional growth and development through training programs and mentorship.

Working at Avnet may appeal to individuals who are passionate about technology, enjoy working in a fast-paced and ever-changing industry, and are motivated by the opportunity to contribute to the company's mission of connecting technology solutions to customers around the world.
What other companies are hiring for Technical Support Engineer jobs?
What are the most popular jobs at Avnet?
What are the most popular categories at Avnet?
Infographic showing various Technical Support Engineer job openings at Avnet in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 67% Physical, 27% Hybrid, and 6% Remote job distribution.

Technical Support Engineer

Vivotek USA Inc

San Jose, CA

$60K - $70K/yr

Full-time

Medical, Retirement

Posted 20 days ago

Job description

VIVOTEK USA Inc. (TAIEX: 3454), founded in Taiwan in 2000, is a global, technology-driven IP surveillance solutions provider that aims to provide the most trusted intelligent surveillance solutions to society. Due to the company’s expansive technological capabilities in image, audio and AI, system integrators count on VIVOTEK to address end users’ needs for intelligent security, control, and management solutions. The company specializes in IP cameras, video management software, and edge AI video analytics. VIVOTEK has formed strategic alliances worldwide and works with over 180 authorized distributors across more than one hundred countries, with regional offices in U.S., Netherlands, India, Mexico, and Japan. In 2017, the company joined Delta Group, a global leader in power and thermal management solutions, to serve as the security and intelligence core for the Delta Building Automation Business.

Job Title: Technical Support Engineer

Job Overview: We are seeking a Technical Support Engineer. To build strong relations and provide support as needed for our existing and new customers and make our business grow. Providing customers with good services is the core philosophy and within our gene. The individual will support the team with the customer’s technical issues via phone call, e-mail, remote session or on-site support. Technical Support Engineer is responsible for handling advanced technical issues, or cases in critical situations. They may take over cases from junior support engineer.

Responsibilities:

  • Responsible for handling advanced technical issues including but not limited in hardware, software and cloud.
  • Assist junior support engineer to troubleshooting
  • Understanding how customers are using our product, what is their system architecture and propose solutions to optimize customer’s system.
  • Creating/maintaining knowledge base/how to article/instruction for the product, to provide better customer to the customer.
  • Take customer satisfaction as a priority, support TSE team leader review and improve support processes to enhance efficiency and effectiveness.
  • Other duties as assigned.

Qualifications:

  • 5+ years of experience in CCTV/video security equipment industry
  • Bachelor’s degree in computer programming, audio/visual or related field.
  • Excellent technical experience of higher-end CCTV, Access Control systems, VSaaS, VMS and other security equipment
  • Excellent customer-centric mindset with problem-solving abilities.
  • With accountability, follow up items until it is complete.
  • With accountability, follow up items until it is complete.
  • Position requires to be onsite.
  • Additional duties relating to the job may be added at the Manager’s discretionary.

Benefits:

  • Comprehensive training and ongoing professional development opportunities.
  • Health insurance, retirement plans, and other benefits.
  • Opportunities for career advancement and growth within the company.
  • Positive and collaborative work environment with a supportive team culture.

If you are passionate about being technical and enjoy building relations with customers, we encourage you to apply for this exciting opportunity to join our dynamic team. Please submit your resume outlining your relevant experience and why you are a great fit for this role. We look forward to hearing from you!

Apply