Avnet
Avnet

61 Avnet Technical Support Engineer Jobs Hiring Near You

Senior Technical Support Engineer Join our amazing team as our Senior Technical Support Engineer! We are looking for a highly experienced and driven Technical Support Engineer to lead complex ...

Technical Support Engineer #1324 Global Services, RAD Inc. (USA) We are looking for a Technical Support Engineer to join our Global Services team. Location: Mahwah, NJ, USA. Function as primary ...

Collaborate with Avnet technical and sales teams to maximize Avnet's impact with the customer ... Our total rewards strategy supports Avnet's ability to attract, engage, develop, and reward our ...

Technical Support Engineer Location: Katy, Texas Type: Full Time Schedule: 8am - 5pm Hybrid Schedule (3 day in Office and 2 days remote) Salary Range: Competitive Benefits: Medical, Dental, Vision ...

Technical Support Engineer Location: Katy, Texas Type: Full Time Schedule: 8am - 5pm Hybrid Schedule (3 day in Office and 2 days remote) Salary Range: Competitive Benefits: Medical, Dental, Vision ...

Pepperl + Fuchs: Technical Support Engineer Location : Katy, Texas Type: Full Time Schedule: 8am - 5pm Hybrid Schedule (3 day in Office and 2 days remote) Salary Range : Competitive Benefits

Who We Are Avnet's team of Field Application Engineers (FAEs) and Technical Sales Engineers (TSEs ... This specific role will be responsible for promoting and supporting MCU's and MPU's from our ...

Pepperl + Fuchs: Technical Support Engineer Location : Katy, Texas Type: Full Time Schedule: 8am - 5pm Hybrid Schedule (3 day in Office and 2 days remote) Salary Range : Competitive Benefits

Let's introduce ourselves The Technical Support Engineer is within the Americas Quality Organization and reports to the Technical Engineering Division. In this role, the Technical Support Engineer ...

Technical Support Engineer You'll be joining as a Technical Support Engineer and be responsible for delighting our customers by solving their technical challenges. Delivering a world-class customer ...

The Technical Support Engineer is responsible for resolving challenging, potentially high impacting customer situations with a high level of tact and understanding. The Technical Support Engineer ...

next page

Showing results 1-20

Avnet Jobs Information

What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a Technical Support Engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.

What is it like to work at Avnet?

Avnet is a global technology distributor that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.

The company operates through a decentralized structure, allowing its regional teams to make decisions and adapt to local market needs, while also providing opportunities for professional growth and development through training programs and mentorship.

Working at Avnet may appeal to individuals who are passionate about technology, enjoy working in a fast-paced and ever-changing industry, and are motivated by the opportunity to contribute to the company's mission of connecting technology solutions to customers around the world.
Infographic showing various Technical Support Engineer job openings at Avnet in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 67% Physical, 27% Hybrid, and 6% Remote job distribution.
Technical Support Engineer

Technical Support Engineer

Diversified Technical Systems

Seal Beach, CA • On-site

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Job Description
We are seeking a motivated and detail-oriented Technical Support Engineer to provide front-line technical support for DTS hardware and software systems. This role is ideal for a technically skilled professional who thrives on problem-solving, customer interaction, and cross-functional collaboration. The Technical Support Engineer will diagnose and resolve customer issues, support installations, contribute to product improvements, and help ensure the highest levels of customer satisfaction.
Summary
The Technical Support Engineer provides technical support for DTS hardware and software systems by diagnosing, troubleshooting, and resolving customer issues in accordance within established procedures and individual skill level. This role serves as a front-line resource for the Help Center by responding to support tickets independently and/or in collaboration with senior technical staff as appropriate.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Additional responsibilities and requirements may change at any time with or without notice.
Responsibilities and Duties include but are not limited to:
  • Provide technical support for DTS hardware and software systems by diagnosing, troubleshooting, and resolving customer issues in accordance with established procedures and individual skill level.
  • Serve as a front-line resource for the Help Center by responding to support tickets independently and/or in collaboration with senior technical staff as appropriate.
  • Test, evaluate, and verify software, system, and product performance to ensure customer requirements and quality standards are met.
  • Support sensor installation, wiring, configuration, calibration, and system setup for customer applications.
  • Maintain, develop, and update technical documentation, knowledge base articles, and Help Center content related to common issues, solutions, and best practices.
  • Collaborate with engineering and product development teams to communicate customer feedback, support product improvements, and assist in defining and reviewing system and product requirements.
  • Provide web-based, remote, and on-site technical support, including customer training and system demonstrations, as assigned.
  • May participate in customer meetings, site visits, and training sessions, independently or alongside senior technical staff, depending on experience level and project scope.
  • May assist with pre-sales and post-sales technical activities as needed, with primary emphasis on post-sales customer support.
  • Design, develop, or assist with custom support solutions, including interface circuits, cables, and related system components, as needed.
  • Contribute to internal training programs, technical documentation, and knowledge-sharing initiatives.
  • Participate in professional development activities, such as training sessions and mentoring or shadowing experienced engineers.
  • Performs other related duties and responsibilities as requested by DTS management.
Experience and Skills
To perform this job successfully, an individual must be able to perform the Responsibilities and Duties satisfactorily. The qualifications and skills listed below are representative of the knowledge, skills, and/or abilities for the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.
  • Technical degree in electronics/engineering or equivalent training and previous (approximately 2 years) in a technical role involving data acquisition, sensors, or embedded systems, or an equivalent combination nation of education and experience is necessary.
  • Related experience working in automotive crash, flight test, and/or aerospace & Defense (A&D) sectors is preferred. Experience working with aerospace and/or automotive testing applications is a plus.
  • Working knowledge of DTS product lines is necessary following applicable training.
  • Demonstrated proficiency using various computer programs, such as Outlook, Word, and Excel, as well as, the ability to learn and master several essential DTS software products essential is necessary.
    • Demonstrated ability to resolve customer/product issues within established timeline, as well as, to address and document details, simultaneously manage multiple tasks, meet deadlines, and collaborate effectively with other individuals/departments is necessary.
    Demonstrated ability to manage projects as well as the ability to understand project priorities, develop plans that will achieve stated goals on schedule, anticipate problems, and develop solutions to correct or prevent obstacles is necessary.
  • The ability to effectively communicate and present information, verbally and in writing, in a professional, diplomatic manner to a variety of audiences (internal, customers, and vendors) is necessary.
  • Well-developed analytical, reasoning, inter-personal communication, problem-solving, and conflict resolution skills is necessary.
  • Ability to adapt to change and react positively to changing business needs is necessary.
  • Ability to travel to domestic and international locations for customer support/meetings, trade shows, or technical workshops is necessary.
Job Benefits
Why Join DTS?
For six consecutive years, DTS has been recognized as one of the "Best Places to Work"-and for good reason. We believe happy, empowered employees lead to exceptional customer outcomes. Here's what we offer:
  • Competitive base salary and performance bonus structure
  • Flexible work schedules
  • Six paid company holidays plus the final week of the year off (paid)
  • Free on-site EV charging stations
  • Comprehensive medical, dental, and vision insurance
  • Employer-paid life insurance
  • Voluntary insurance plans including accident and critical illness coverage
  • Tuition and training assistance
  • 401(k) with employer match

Estimated Salary Range:
The estimated salary range listed below allows for candidates with various levels of skill and experience to be considered, as well as room for growth achieved within the role over time. Offers extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
$95k - $135k annualized
Work Environment, Physical Demands, and Equipment Use
This position works in an environment in which safety, environmental and health concerns may demand constant attention. The work environment is a production and engineering area and typical business office. The employee is frequently required to stand, walk, sit, and have the ability to lift and carry up to 50 lbs.
Occasional US and/or international travel to customer, vendor, corporate, and/or other sites may be necessary based on business or customer needs.
ITAR Statement
This position requires compliance with U.S. Export Control requirements. Therefore candidates must qualify as a a U.S. Person as defined by 22 C.F.R. 120.15.
Equal Opportunity Statement
DTS is committed to a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer and make employment decisions without regard to race, religion, sex/gender, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local regulations.