Customer Success Manager
$105K - $110K/yr
This role will own the end to end lifecycle of Ascend's highest value customers, serving as a trusted advisor to senior stakeholders while ensuring strong adoption, retention, and expansion. You'll ...
60 Ascend Jobs Hiring Near You
Customer Success Manager
$105K - $110K/yr
This role will own the end to end lifecycle of Ascend's highest value customers, serving as a trusted advisor to senior stakeholders while ensuring strong adoption, retention, and expansion. You'll ...
Solutions Engineer
San Francisco, CA · On-site
$45/hr
Your Role Ascend is hiring a Solutions Engineer (Contract) to take full ownership of critical AI agentic workflows. You'll shape how automation powers the insurance industry-improving accuracy ...
Solutions Engineer
San Francisco, CA · On-site
$45/hr
Your Role Ascend is hiring a Solutions Engineer (Contract) to take full ownership of critical AI agentic workflows. You'll shape how automation powers the insurance industry-improving accuracy ...
Lead Customer Success Manager
San Francisco, CA · On-site
$120K - $145K/yr
This role will own the end to end lifecycle of Ascend's highest value customers, serving as a trusted advisor to C-suite and senior stakeholders while driving strong adoption, retention, and ...
Lead Customer Success Manager
San Francisco, CA · On-site
$120K - $145K/yr
This role will own the end to end lifecycle of Ascend's highest value customers, serving as a trusted advisor to C-suite and senior stakeholders while driving strong adoption, retention, and ...
Hiring decisions are based on experience, capability, and alignment with our standards not geography About Ascend Ascend helps founders, investors, and executives book international business and ...
Hiring decisions are based on experience, capability, and alignment with our standards not geography About Ascend Ascend helps founders, investors, and executives book international business and ...
Sales Development Representative
San Francisco, CA · On-site
$70K - $115K/yr
Your Role As a Sales Development Representative, you'll be a driving force behind Ascend's growth and at the forefront of our go-to-market efforts. You'll play a key role in helping us expand our ...
Sales Development Representative
San Francisco, CA · On-site
$70K - $115K/yr
Your Role As a Sales Development Representative, you'll be a driving force behind Ascend's growth and at the forefront of our go-to-market efforts. You'll play a key role in helping us expand our ...
CDL-A Company Truck Driver
Knoxville, TN · On-site
$150/hr
At Ascend, we focus on what drives you, not only in your career, but outside of work with your families, hobbies, dreams, and commitments. We support CDL-A company truck drivers by offering top pay ...
CDL-A Company Truck Driver
Knoxville, TN · On-site
$150/hr
At Ascend, we focus on what drives you, not only in your career, but outside of work with your families, hobbies, dreams, and commitments. We support CDL-A company truck drivers by offering top pay ...
Head of Sales
San Francisco, CA · On-site
Your Role Ascend is looking for a Head of Sales to lead our sales organization and own our closed won deals goals. You'll inherit a strong foundation - defined segments, active pipeline, and a GTM ...
Head of Sales
San Francisco, CA · On-site
Your Role Ascend is looking for a Head of Sales to lead our sales organization and own our closed won deals goals. You'll inherit a strong foundation - defined segments, active pipeline, and a GTM ...
Ascend is a dynamic platform for regional accounting firms, providing resources to help them grow. They are seeking a CAAS Solutions Implementation Manager to oversee the implementation of accounting ...
Ascend is a dynamic platform for regional accounting firms, providing resources to help them grow. They are seeking a CAAS Solutions Implementation Manager to oversee the implementation of accounting ...
Resident Administrator
San Marcos, CA · On-site
$17 - $18/hr
Ascend Talent Solutions - The Resident Administrator will primarily focus on assisting the Resident Manager supporting the properties with vacancy and recertification requirements in the support of ...
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Resident Administrator
San Marcos, CA · On-site
$17 - $18/hr
Ascend Talent Solutions - The Resident Administrator will primarily focus on assisting the Resident Manager supporting the properties with vacancy and recertification requirements in the support of ...
Product Support Specialist
$70K - $100K/yr
Onboard alongside other new Ascend employees. * Begin learning our product and processes. Objective #2: In your first 60 days you will: * Interact with customers over email, helping them resolve ...
Product Support Specialist
$70K - $100K/yr
Onboard alongside other new Ascend employees. * Begin learning our product and processes. Objective #2: In your first 60 days you will: * Interact with customers over email, helping them resolve ...
Senior HR Business Partner (Contract-to-Perm Opportunity)
Houston, TX · On-site
$45 - $50/hr
Employed full-time by Ascend HR Corp | HR Maximizer during the assignment Client Worksite: Supporting Legacy Community Health in a hybrid capacity based in Houston, TX Primary Location: LMA ...
Senior HR Business Partner (Contract-to-Perm Opportunity)
Houston, TX · On-site
$45 - $50/hr
Employed full-time by Ascend HR Corp | HR Maximizer during the assignment Client Worksite: Supporting Legacy Community Health in a hybrid capacity based in Houston, TX Primary Location: LMA ...
Property Assistant - 221 Main
$26 - $28/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
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Property Assistant - 221 Main
$26 - $28/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Property Assistant
$25 - $27/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Quick apply
Property Assistant
$25 - $27/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Property Assistant
Los Angeles, CA · On-site
$21.50 - $28/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Quick apply
Property Assistant
Los Angeles, CA · On-site
$21.50 - $28/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Property Assistant - 201 California
San Francisco, CA · On-site
$25 - $27/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Quick apply
Property Assistant - 201 California
San Francisco, CA · On-site
$25 - $27/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Property Assistant
$24.50 - $27.50/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Quick apply
Property Assistant
$24.50 - $27.50/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Tenant Coordinator - Hollywood
$21 - $25/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
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Tenant Coordinator - Hollywood
$21 - $25/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Property Assistant
San Mateo, CA · On-site
$23 - $25/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Quick apply
Property Assistant
San Mateo, CA · On-site
$23 - $25/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Property Assistant
San Francisco, CA · On-site
$26 - $28/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Quick apply
Property Assistant
San Francisco, CA · On-site
$26 - $28/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Property Assistant
San Francisco, CA · On-site
$25 - $28/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Quick apply
Property Assistant
San Francisco, CA · On-site
$25 - $28/hr
Ascend Talent Solutions - The Administrative Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service ...
Ascend Jobs Information
What is it like to work at Ascend?
Ascend is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and work together to drive progress.
The company's team structure is designed to be agile and flexible, with cross-functional teams working together to achieve shared goals and objectives. Ascend's mission is to empower individuals and communities through education and economic development, with a focus on creating positive social impact.
Working at Ascend may appeal to candidates who are passionate about making a difference in their communities and are looking for a challenging and rewarding career in a dynamic and fast-paced environment.
The company's team structure is designed to be agile and flexible, with cross-functional teams working together to achieve shared goals and objectives. Ascend's mission is to empower individuals and communities through education and economic development, with a focus on creating positive social impact.
Working at Ascend may appeal to candidates who are passionate about making a difference in their communities and are looking for a challenging and rewarding career in a dynamic and fast-paced environment.
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Job description
Your Role
We are looking for a relationship driven, strategically minded Customer Success Manager to scale our post-implementation Customer Success function. This role will own the end to end lifecycle of Ascend's highest value customers, serving as a trusted advisor to senior stakeholders while ensuring strong adoption, retention, and expansion. You'll balance hands-on account management with long-term thinking by building repeatable motions, surfacing customer insights, and partnering cross functionally to drive durable growth.
Responsibilities will includeObjective #1: In your first 30 days, you will:- Dive deep into Ascend's product, customer segments, and current Customer Success processes and tools
- Build foundational relationships with internal partners across Sales, Product, and Product Support
- Begin developing your approach to managing relationships and driving value for sophisticated insurance organizations
- Own a portfolio of mid-market and enterprise customers, running regular touch-points with executive stakeholders and day to day users
- Develop a strong understanding of your customers' workflows, goals, and success metrics with actionable insights to improve adoption and outcomes
- Lead core customer operations including business reviews, feature rollouts, and coordination of complex issues with Product Support
- Fully own the post implementation customer lifecycle including renewals and expansion motions in partnership with Sales and Product
- Act as the voice of the customer internally by surfacing trends, risks, and opportunities to inform product and process decisions
- Help define and refine scalable Customer Success best practices that enable Ascend to deliver a world class enterprise customer experience
- 3+ years of experience in related roles
- Prior experience managing high value enterprise customer relationships in B2B SaaS or Fintech environments
- Comfortable operating in the ambiguity and pace of a high growth startup
- Strong written and verbal communication skills with the ability to navigate executive level conversations and complex subject matter
- A consultative, relationship first approach to customer success with a proven track record of renewals and expansion
- Background in insurance, financial services, or fintech is a plus
Base Salary Range: $105,000-110,000