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60 Ascend Program Manager Jobs Hiring Near You

Ascend

Telephony Program Manager

Palo Alto, CA

$85K - $90K/yr

Ascend Talent Solutions The Telephony Program Manager leads a variety of functional and cross-functional improvement programs by defining the intent of programs, overseeing the development of program ...

Ascend

Lead Customer Success Manager

San Francisco, CA · On-site

$120K - $145K/yr

Ascend is changing that. We built the first and only complete financial operations platform purpose ... Demonstrated ability to build and improve scalable processes, playbooks, or CS programs - not just ...

Ascend

Product Operations Lead

San Francisco, CA · On-site

... execution of Ascend's Product Operations team. This role will be 50% managing the team running ... operations, program management, or a related role in a high-growth environment * Hands-on ...

Ascend

Driver Manager, DTS PT

Lakeland, FL · On-site

$44K - $53K/yr

Ascend and its affiliates-DTS, DSD, and Fuchs-are shaping the future of truckload transportation ... Employee Assistance Program * Enhanced benefits, including Short-Term and Long-Term Disability

Ascend

Lead Customer Success Manager

San Francisco, CA

$120K - $145K/yr

This role will own the end to end lifecycle of Ascend's highest value customers, serving as a ... Demonstrated ability to build and improve scalable processes, playbooks, or CS programs - not just ...

Ascend

Pricing Analyst

Greenville, SC · On-site

... programs * Opportunities for growth. EQUAL EMPLOYMENT OPPORTUNITY COMMITMENT Ascend is an equal ... Nothing in this position description restricts management's right to assign or reassign duties and ...

Ascend

Trailer Technician 2

Jackson, TN · On-site

Ascend and its affiliates-DTS, DSD, and Fuchs-are shaping the future of truckload transportation ... Employee Assistance Program * Enhanced benefits, including Short-Term and Long-Term Disability

Ascend

Property Manager

San Mateo, CA

$100K - $110K/yr

Ascend Talent Solutions - The Property Manager manages the building operations and property ... policies and programs, coordination of information flow and property management strategy ...

Ascend

Property Manager

San Diego, CA

$100K - $110K/yr

Ascend Talent Solutions - The Property Manager manages the building operations and property ... policies and programs, coordination of information flow and property management strategy ...

Ascend

Property Manager

San Jose, CA

$50 - $55/hr

Ascend Talent Solutions - The Property Manager manages the building operations and property ... policies and programs, coordination of information flow and property management strategy ...

Ascend

Property Manager

San Francisco, CA

$110K - $115K/yr

Ascend Talent Solutions - The Property Manager manages the building operations and property ... policies and programs, coordination of information flow and property management strategy ...

Ascend

Property Manager

San Mateo, CA

$105K - $110K/yr

Ascend Talent Solutions - The Property Manager manages the building operations and property ... policies and programs, coordination of information flow and property management strategy ...

Ascend

Property Manager

Los Angeles, CA

$100K - $110K/yr

Ascend Talent Solutions - The Property Manager manages the building operations and property ... policies and programs, coordination of information flow and property management strategy ...

Ascend

Property Manager - Industrial

San Francisco, CA · On-site

$75K - $85K/yr

Ascend Talent Solutions - The Property Manager manages the building operations and property ... policies and programs, coordination of information flow and property management strategy ...

Ascend

Property Manager

Oakland, CA

$45 - $50/hr

Ascend Talent Solutions Client Information - A TOBY award winning commercial real estate developer ... policies and programs, coordination of information flow and property management strategy ...

Ascend

Property Manager

Platteville, CO

Ascend Talent Solutions - Property Manager Our client is searching for a Property Manager for 4 ... policies and programs, coordination of information flow and property management strategy ...

Ascend

Senior Property Manager

Dallas, TX · On-site

Ascend Talent Solutions Senior Property Manager for Outstanding Commercial Real Estate Management ... policies and programs, coordination of information flow and property management strategy.

Ascend

Senior Property Manager

Foster City, CA

$105K - $110K/yr

Ascend Talent Solutions - The Property Manager manages the building operations and property ... policies and programs, coordination of information flow and property management strategy ...

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Ascend Jobs Information

What is it like to work at Ascend?

Ascend is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and work together to drive progress.

The company's team structure is designed to be agile and flexible, with cross-functional teams working together to achieve shared goals and objectives. Ascend's mission is to empower individuals and communities through education and economic development, with a focus on creating positive social impact.

Working at Ascend may appeal to candidates who are passionate about making a difference in their communities and are looking for a challenging and rewarding career in a dynamic and fast-paced environment.

What makes Ascend an attractive place to work?

Ascend is a leading company in its industry, recognized for its commitment to innovation and customer satisfaction. The company's work environment is characterized by a culture of collaboration, where employees are encouraged to share ideas and work together to drive progress, as well as a focus on employee well-being and professional development. Joining Ascend offers opportunities for individuals to make a meaningful impact, grow their skills and expertise, and contribute to the company's continued success and growth.

Does Ascend Transportation pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
100% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and February 2026.

How easy is it to take sick days at Ascend Transportation?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people at Ascend Transportation feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and February 2026.

Is it stressful to work at Ascend Transportation?

Some people feel stressed out here.
40% of people say they often feel stressed out at work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people at Ascend Transportation recommend working with their team?

Most people recommend working with their team.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people get enough training when they start at Ascend Transportation?

Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people think Ascend Transportation’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and February 2026.
What other companies are hiring for Program Manager jobs?
What are the most popular jobs at Ascend?
What are the most popular categories at Ascend?
Infographic showing various Program Manager job openings at Ascend in the United States as of July 2026, with employment types broken down into 7% As Needed, 92% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution.
Telephony Program Manager

Telephony Program Manager

Ascend

Palo Alto, CA

$85K - $90K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 4 days ago

Ascend Transportation rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Ascend Talent Solutions Job Description


Job Description
The Telephony Program Manager leads a variety of functional and cross-functional improvement programs by defining the intent of programs, overseeing the development of program goals, deliverables and tracking/reporting to ensure project goals are met. The Telephony Program Manager will perform migrations from AVAYA to Cisco UCCE Platform. The ideal Telephony Program Manager will possess strong knowledge of Call Back Assist that is compatible with Cisco UCCE and system integrations (CTI) between Cisco UCCE and Electronic Medical Record - EMR (EPIC) systems and knowledge of integrating new technologies such as Live Chat, Outbound Dialers, post contact surveys, etc.
Responsibilities:
  • Act as SME and program coordinator on all telephony related issues and work in collaboration with ECC, P&S, Marketing, Clinics, SHC IT, and UITS on experience delivery
  • Manage vendors and other IT teams required by the projects for planning, design, and execution.
  • Provides program leadership for assigned functional and cross-functional telephony program improvement efforts.
  • Manages, assesses, and documents program improvement efforts and scope using standard templates
  • Defines project scope, goals and deliverables that support business goals in collaboration with the management and other stakeholders.
  • Develops new programs to support the strategic direction of the department.
  • Drive phone number presentation and consistency across our SHC Digital footprint, presenting the ‘Right Number at the Right Time’ from a patient and physician experience standpoint
  • Manages Telephony program design and structure to align with organizations’ key initiatives and projects within the assigned group, develops strategic input for the Leadership team regarding business objectives of partners for both current and future projects.
  • Act as single point of contact for all SHC phone number and feature function requests
  • Manage Project Management Execution and Control: Define infrastructure project scope and objectives and develop detailed work plans, schedules, project estimates, resource plans and status reports. Conduct project meetings and produce meeting minutes and issues logs. Produce risk analysis and risk mitigation plans. Effectively build and manage project budgets.
  • Inventory, catalog, and map all contact numbers and related call flows across facilities and properties
  • Meeting with stakeholders to make communication easy and transparent regarding program issues and decisions.
  • Technical / Analytical Leadership: Recommend and take action to direct the analysis and solution of complex problems: examples include resource availability conflicts that jeopardize project budget and/or schedule expectations. Ensure proper technical procedures are followed
  • Oversee and manage all telephony requests and projects involving new phone numbers, call flow, timing and rollout, and feature function analyses for the business.
  • Prepares and maintains accurate, coherent, timely and auditable project records, as applicable, within department guidelines.
Requirements
  • Two to three years of progressively responsible and directly related work experience in Telephony (I.e., Cisco, Avaya, etc.)
  • Formal training and certification in the system development life cycle and project management is preferred
  • Hands-on experience with implementing Telecom/Telephony infrastructure and/or contact center projects
  • Cisco Certifications for Telephony service installation, operations and troubleshooting is a plus PMP or PMP certification is a plus
Education
  • Bachelor’s degree in Electronics Engineering, Computer Science, Information Technology or a directly related program from an accredited college or university
Benefits
  • PTO, PST, Medical, Dental, and Vision
Compensation
• $85K-90K/yrly

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