AAON
AAON

60 Aaon Customer Service Representative Jobs Hiring Near You

This role contributes to organizational objectives by ensuring equipment operates safely and efficiently while supporting customer satisfaction and service excellence. The position works under ...

This role contributes to organizational objectives by ensuring equipment operates safely and efficiently while supporting customer satisfaction and service excellence. The position works under ...

Customer Care Project Manager

Tulsa, OK · On-site

$74K - $95K/yr

Experience supporting Customer Care, customer operations, or service-based teams * Project management certification (PMP, Agile, or similar) Knowledge, Skills, and Abilities: * Strong project ...

Customer Care Project Manager

Tulsa, OK · On-site

$74K - $95K/yr

Experience supporting Customer Care, customer operations, or service-based teams * Project management certification (PMP, Agile, or similar) Knowledge, Skills, and Abilities: * Strong project ...

Discuss assignment with customer's representative and inspect installation site to verify that ... Document service calls and start ups noting product performance, and suggestions for product ...

Support field service personnel, contractors, customers, and sales representatives with advanced troubleshooting and technical consultation. * Assist with major customer accounts and high-priority ...

... warranty service specialist (technician). Will be courteous and provide customer support to all customers, reps. Minimum Required Qualifications: An individual in this position must have the ...

Coordinates with Customer Service, Engineering, Purchasing, and Manufacturing Departments to ensure all shipping deadlines are met. * Seeks out alternative and innovative solutions to unforeseen ...

Coordinates with Customer Service, Engineering, Purchasing, and Manufacturing Departments to ensure all shipping deadlines are met. * Seeks out alternative and innovative solutions to unforeseen ...

... warranty service specialist (technician). Will be courteous and provide customer support to all customers, reps. Minimum Required Qualifications: An individual in this position must have the ...

Provides excellent customer service by being courteous, helpful, and responsive to passenger inquiries and needs. * Reports any incidents, delays, or other relevant information to leadership.

Provides excellent customer service by being courteous, helpful, and responsive to passenger inquiries and needs. * Reports any incidents, delays, or other relevant information to leadership.

Administrative Assistant

Redmond, OR · On-site

$19 - $25.75/hr

Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing professional customer service. * Ability to work independently and to carry out assignments ...

Logistics Coordinator - Shipping

Tulsa, OK · On-site

$16.50 - $21/hr

Must have excellent communication skills and be customer-service oriented. * Must perform job duties in timely manner. * Must maintain clean work area. Educational Requirements: Degree(s): High ...

Logistics Coordinator - Shipping

Tulsa, OK · On-site

$16.50 - $21/hr

Must have excellent communication skills and be customer-service oriented. * Must perform job duties in timely manner. * Must maintain clean work area. Educational Requirements: Degree(s): High ...

Showing results 41-60

AAON Jobs Information

Do workers at AAON get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

Does AAON pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

At AAON, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between October 2025 and June 2026.

Is the health insurance from AAON affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at AAON?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between October 2025 and June 2026.

Do workers at AAON worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

Do AAON workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for AAON workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and April 2025.

How easy is it to get time off at AAON?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and June 2026.

Do AAON managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and February 2026.

Do jobs at AAON spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
6% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to take sick days at AAON?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at AAON good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at AAON feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at AAON get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at AAON?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at AAON enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at AAON recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at AAON?

Most people didn’t get enough training when they started.
73% of people report they didn’t get enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at AAON?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think AAON’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how AAON is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
Infographic showing various Customer Service Representative job openings at Aaon in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 98% Physical, and 2% Hybrid job distribution.

Service & Warranty Technician III

AAON, Inc.

Redmond, OR • On-site

Full-time

Medical, Retirement, PTO

Posted 14 days ago


AAON rating

8.0

Company rating: 8.0 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

174th of 487 rated machine equipment manufacturers


Job description

Job Description:
The Field Service Technician III is responsible for providing advanced technical support, diagnostics, installation, maintenance, and repair of HVAC equipment at customer locations. This role contributes to organizational objectives by resolving complex field issues, improving equipment performance, and supporting customer satisfaction. The position serves as a subject matter expert for field service operations and works independently to troubleshoot advanced mechanical, electrical, refrigeration, and controls systems. This role plays a critical part in supporting product reliability, mentoring technicians, and driving continuous improvement in service delivery.
Primary Duties:
  • Perform advanced installation, startup, maintenance, troubleshooting, and repair of HVAC systems and related equipment.
  • Diagnose and resolve complex mechanical, electrical, refrigeration, and controls-related issues with minimal supervision.
  • Serve as a technical resource for Field Service Technicians and internal support teams.
  • Lead commissioning and startup activities for new equipment installations and major system upgrades.
  • Conduct advanced system performance evaluations and recommend corrective actions to optimize equipment operation.
  • Analyze recurring service issues and assist in identifying root causes and long-term corrective solutions.
  • Collaborate with engineering, manufacturing, product support, and warranty teams to resolve complex field concerns.
  • Maintain detailed service reports, customer documentation, and technical records.
  • Support customer training related to equipment operation, preventative maintenance, and troubleshooting procedures.
  • Ensure compliance with all safety standards, regulatory requirements, and customer site protocols.
  • Primary duties may include, but are not limited to:
  • Mentor and provide technical guidance to Field Service Technician I and II team members.
  • Support field testing and validation of new products and engineering improvements.
  • Participate in warranty investigations and corrective action reviews.
  • Assist in development of service procedures, training materials, and technical documentation.
  • Represent the company during customer escalations and high-priority service events.
  • Performs other duties as assigned.

Job Requirements
Education and Experience Requirements:
  • Requires a high school diploma or general education degree (GED);
  • 6+ years of experience in HVAC service, field service, industrial maintenance, or a related technical field,
  • Or any combination of education and experience, which would provide an equivalent background.

  • Preferred:
  • Associate degree, technical degree, or vocational training in HVAC, electrical systems, mechanical systems, or a related discipline.
  • EPA Universal Certification.
  • Industry certifications related to HVAC, controls, refrigeration, or building automation systems.
  • Experience with commercial HVAC equipment, controls, and building automation systems.

Knowledge, Skills, and Abilities:
  • Advanced knowledge of HVAC systems, refrigeration systems, controls, electrical systems, and mechanical equipment.
  • Expertise in troubleshooting and resolving complex equipment and system issues.
  • Strong understanding of building automation systems, controls, and communication protocols.
  • Ability to read and interpret complex wiring diagrams, control schematics, and technical documentation.
  • Strong analytical, diagnostic, and problem-solving capabilities.
  • Excellent customer service and relationship management skills.
  • Effective verbal and written communication skills.
  • Ability to manage multiple service priorities and work independently in the field.
  • Ability to mentor and develop less experienced technicians.

Essential and Physical Functions:
  • Ability to diagnose and resolve highly complex technical issues and make sound decisions in the field.
  • Strong critical thinking, troubleshooting, and analytical capabilities.
  • Ability to communicate technical information effectively to customers, technicians, and internal stakeholders.
  • Frequent standing, walking, climbing, bending, kneeling, and working around operating equipment.
  • Ability to lift, carry, push, or pull up to 50 lbs. regularly.
  • Ability to use fine and gross motor skills for repairs, diagnostics, commissioning, and installations.
  • Ability to sit and drive for extended periods while traveling to customer locations.
  • Ability to work at heights, in confined spaces, and in various environmental conditions.

Work Environment:
  • Perform work primarily at customer sites, commercial facilities, industrial operations, and construction locations.
  • Frequent travel required, including overnight travel as business needs dictate.
  • Regular exposure to varying weather conditions, temperature extremes, dust, noise, and mechanical equipment.
  • Exposure to energized electrical systems, refrigeration equipment, moving machinery, and industrial environments.
  • Frequent interaction with customers, contractors, engineers, and operational personnel.
  • Compliance with all company policies and procedures to maintain a safe working environment.
  • Use of personal protective equipment (PPE) as required by company and customer safety standards.
  • This role is classified as a Safety Sensitive Position, requiring adherence to all safety protocols to ensure a safe and secure work environment.

Disclaimer:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.
Benefits and Compensation Summary:
We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:
  • Tuition reimbursement
  • Paid time-off
  • Paid holidays
  • Healthcare insurance & Health Savings Accounts
  • Profit sharing or Annual Incentive Plan Bonus
  • Premium 401(k) plan

Pay Range:
$30.61 - $45.91

What AAON employees say

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