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AAON

60 Aaon Customer Service Jobs Hiring Near You

AAON, Inc.

Parts Administrator I

Tulsa, OK · On-site

The Parts Administrator I provides essential support to AAON's customer service and warranty operations by managing parts orders, returns, and warranty claims. This role serves as a key liaison ...

AAON, Inc.

Parts Administrator I

Tulsa, OK · On-site

The Parts Administrator I provides essential support to AAON's customer service and warranty operations by managing parts orders, returns, and warranty claims. This role serves as a key liaison ...

AAON, Inc.

Customer Service Representative II

Tulsa, OK · On-site

$14.50 - $19.75/hr

The Customer Service Representative II is responsible for handling more complex customer interactions, including escalated inquiries, product support, and issue resolution. This role contributes to ...

AAON, Inc.

Customer Service Representative II

Tulsa, OK

$14.50 - $19.75/hr

The Customer Service Representative II is responsible for handling more complex customer interactions, including escalated inquiries, product support, and issue resolution. This role contributes to ...

AAON, Inc.

Product Manager III

Parkville, MO · Remote

... services that support AAON's HVAC product portfolio. This role serves to increase collaboration with customers, controls engineering, product engineering, sales, service, and operations. The position ...

AAON, Inc.

Warehouse Production Leader

Longview, TX · On-site

$16.75 - $23/hr

Provides the highest level of customer service to the Production team to maximize company success ... AAON Forklift Certification * Minimum of a high school diploma or GED. Essential Mental Functions:

AAON, Inc.

Warehouse Production Leader

Longview, TX · On-site

$16.75 - $23/hr

Provides the highest level of customer service to the Production team to maximize company success ... AAON Forklift Certification * Minimum of a high school diploma or GED. Essential Mental Functions:

AAON, Inc.

Warranty Support Specialist II

Tulsa, OK · On-site

The Warranty Support Specialist II at AAON is a mid-level role responsible for managing more ... This position serves as a liaison between customers, service providers, and internal departments to ...

AAON, Inc.

Warranty Support Specialist II

Tulsa, OK · On-site

The Warranty Support Specialist II at AAON is a mid-level role responsible for managing more ... This position serves as a liaison between customers, service providers, and internal departments to ...

AAON, Inc.

Service & Warranty Technician

Redmond, OR · On-site

Fast forward just 10 years, BASX, now an integral part of AAON, is an industry leader in the ... Discuss assignment with customer's representative and inspect installation site to verify that ...

AAON, Inc.

Electrical Controls Engineer III

Tulsa, OK

$73K - $97K/yr

Writes product specifications & sequence of operation of AAON products. * Modifies software for ... Maintains customer technical support for hardware and software designs, including troubleshooting ...

AAON, Inc.

Electrical Controls Engineer III

Tulsa, OK · On-site

$73K - $97K/yr

Writes product specifications & sequence of operation of AAON products. * Modifies software for ... Maintains customer technical support for hardware and software designs, including troubleshooting ...

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AAON Jobs Information

Do workers at AAON get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

Does AAON pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

At AAON, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between October 2025 and June 2026.

Is the health insurance from AAON affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at AAON?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between October 2025 and June 2026.

Do workers at AAON worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

Do AAON workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for AAON workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and April 2025.

How easy is it to get time off at AAON?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and June 2026.

Do AAON managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and February 2026.

Do jobs at AAON spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
6% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to take sick days at AAON?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at AAON good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at AAON feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at AAON get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at AAON?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at AAON enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at AAON recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at AAON?

Most people didn’t get enough training when they started.
73% of people report they didn’t get enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at AAON?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think AAON’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how AAON is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.
What are the most popular job types at Aaon?
    What are the most popular jobs at Aaon?
    What are the most popular categories at Aaon?
    Infographic showing various Customer Service job openings at Aaon in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Hybrid job distribution.
    Parts Administrator I

    Parts Administrator I

    AAON, Inc.

    Tulsa, OK • On-site

    Full-time

    Posted 18 days ago

    AAON rating

    8.0

    Company rating: 8.0 out of 10

    Based on 24 frontline employees who took The Breakroom Quiz

    150th of 430 rated machine equipment manufacturers

    Job description

    Job Description:

    The Parts Administrator I provides essential support to AAON's customer service and warranty operations by managing parts orders, returns, and warranty claims. This role serves as a key liaison between AAON representatives, customers, vendors, and internal departments to ensure accurate processing and timely communication. The position contributes to customer satisfaction by resolving issues efficiently and maintaining detailed records of transactions. It plays a vital role in supporting the overall success of AAON's aftermarket and service operations.

    Primary Duties

    The Parts Administrator Iis responsible forprocessing parts orders, managing customer inquiries, and coordinating with internal and external stakeholders to ensure smooth parts operations. This role requiresstrong communicationskills, attention to detail, and the ability to manage multiple administrative tasks in a fast-paced environment.

    Primary duties may include, but are not limited to:

    • Processes daily parts orders, adjustments, and debits with accuracy and timeliness.
    • Responds to customer inquiriesregardingfreight claims, credit issues, lead times, and part identification.
    • Prepares shipping documentation for air freight and print packing lists for the shipping department.
    • Operates credit card processing equipment andmaintainstransaction records.
    • Communicate with vendors, representatives, production,purchasing, and accounting to resolve order issues.
    • Maintains customer satisfaction by investigating concerns and implementing corrective actions.
    • Ordersoffice supplies andmanagesstock order clearances.
    • Assistswith training new team members andsupportscross-functional collaboration.
    • Keeps management informed of account status and order progress.
    • Performs other duties as assigned.

    Job Requirements

    Education and Experience Requirements:

    • Requires a high school diploma or GED; 2+ years of experience in customer service, administrative support, or parts coordination in a manufacturing or construction-relatedenvironment; or any combination of education and experience, which would provide an equivalent background.
    • Experience in wholesale parts, HVAC, or construction industries preferred.
    • HVAC training or technical coursework preferred.

    Knowledge, Skills, and Abilities:

    • Strong customer service and communication skills.
    • Ability to manage multiple tasks and prioritize effectively.
    • Proficiencyin Microsoft Office applications, including Excel, Word, and Outlook.
    • Accurate data entry and documentation skills.
    • Ability to work independently and as part of a team.
    • Familiarity with parts identification and order processing procedures.

    Essential Mental and Physical Functions:

    • This role requires mental focus, organizational ability, and the capacity to manage administrative tasks in a fast-paced environment. The Parts Administrator I must be able to communicate clearly, solve problems efficiently, andmaintainprofessionalism under pressure.
    • Frequent sitting, typing, and use of office equipment.
    • Occasional standing, walking, and lifting of office supplies or documents.
    • Ability tolift upto 25 lbs. occasionally.
    • Ability to remain focused and organized while handling multiple customer requests and administrative tasks.

    Work Environment:

    Parts Administrators at AAON work in a professional office environment with regular interaction across departments and with external partners. The role requires attention to detail, adherence to procedures, and a commitment to customer satisfaction.

    • Perform all tasks on-site.
    • Work in a climate-controlled office setting with occasional visits to the warehouse or production floor.
    • Regular interaction with customer service, shipping, warranty, and sales teams.
    • Use of personal protective equipment (PPE)asrequiredwhen visiting production areas.
    • This role is classified as a Safety Sensitive Position, requiring heightened awareness and adherence to all safety protocols to ensure a secure work environment.

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