Mail Handler
What Is a Mail Handler and How to Become One
By ZipRecruiter Marketplace Research Team

Table of Contents
What Is a Mail Handler?
A mail handler sorts and processes mail for a company or the United States Postal Service (USPS). Mail handlers who work for private companies are responsible for checking incoming mail, sorting them by department, and ensures the documents and packages get to the correct person in the organization. Those working for USPS are required to unload mail containers, sort mail into the appropriate delivery sacks, repack damaged packages, and transport mail to distribution areas. A mail handler plays a pivotal role in ensuring that all mail is delivered to the right location.
How to Become a Mail Handler
To become a mail handler, you need a high school diploma or equivalent. Those interested in a career with the United States Postal Service (USPS) often start as a mail handler. You need to be able to carry and transport heavy packages and containers of mail and have the physical stamina to be on your feet for long periods of time. Other qualifications include the ability to work independently and strong organizational and communication skills.
Mail Handler Job Description Sample
With this Mail Handler job description sample, you can get a good idea of what employers are looking for when hiring for this position. Remember, every employer is different and each will have unique qualifications when they hire for a Mail Handler role.
Job Summary
We are looking for a Mail Handler to join our team. You will be responsible for managing the incoming and outgoing mail; sorting, organizing, and delivering mail within company departments; and preparing packages for shipment. The ideal candidate will have excellent organizational and time management skills, as well as strong customer service abilities.
Duties and Responsibilities
- Receive, sort, and deliver incoming mail
- Prepare outgoing mail for shipment
- Track and manage inventory of shipping materials
- Maintain accurate records of mail deliveries
- Monitor and respond to customer shipment inquiries
- Maintain cleanliness and organization of mailroom
Requirements and Qualifications
- High school diploma or equivalent
- Previous experience in mail handling or customer service preferred
- Knowledge of postal regulations and procedures
- Able to lift up to 50 pounds
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