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What Is a Field Application Engineer and How to Become One

Field Application Engineer

What Is a Field Application Engineer?

Field application engineers provide technical expertise to help customers find the best product and service solutions for their needs. This position combines engineering knowledge and sales techniques to boost revenue for the company. As a field application engineer, you need to have a thorough background in all the products your company offers to make effective sales pitches. You also maintain relationships with contractors and clients to ensure the smooth installation of equipment and services for the customer and audit internal processes and make recommendations for promoting sales. The qualifications to pursue a career as a field application engineer include a bachelor’s degree in business or an industry-related field.

How to Become a Field Application Engineer

The primary qualifications for getting a job as a field application engineer are a bachelor's degree in a related area and some professional experience. Most employers prefer applicants with a degree that matches their industry, so you may need to decide where to specialize before you begin your education. For example, companies that produce robotics want applicants with mechanical engineering skills, while alternative energy companies may want applicants with electrical engineering experience. Other useful qualities for starting a career as a field application engineer include creativity, research skills, interpersonal skills, and the ability to work as part of an engineering team.

Is Field Application Engineer a good job?

Whether a Field Application Engineer (FAE) job is considered "good" depends on individual preferences, career goals, and interests. There is a consistent demand for FAEs, salary is competitive, and there is room for advancement. Depending on the particular job, it may require travel and/or on-call and after hours work hours. You should have a strong interest in technology and enjoy solving complex technical problems.

What is the career path of a Field Application Engineer?

The exact path can vary depending on individual aspirations and the specific industry or company. Typically it involves: obtaining a bachelor's degree, starting in an entry-level technical role, developing expertise, transition to the role of a Field Application Engineer, and continuous learning through training and professional development to remain effective in the role.

How much does a Field Application Engineer make?

On average,as of September 2021, a Field Application Engineer can expect to earn an annual salary in the range of $60,000 to $120,000 or more. However, it's important to note that highly experienced FAEs with specialized knowledge and skills, particularly in industries like semiconductor or technology, can earn salaries on the higher end of this range or even more.

Field Application Engineer Job Description Sample

With this Field Application Engineer job description sample, you can get a good idea of what employers are looking for when hiring for this position. Remember, every employer is different and each will have unique qualifications when they hire for a Field Application Engineer role.

Job Summary

Job Summary: A Field Application Engineer (FAE) plays a critical role in providing technical support and expertise. Your primary responsibility will be to ensure the successful integration and utilization of products and solutions within the customer's environment. You will serve as the bridge between technical teams and customers, helping to troubleshoot issues, offer solutions, and build strong customer relationships.

Duties and Responsibilities

  • Provide on-site and remote technical support to customers, assisting with product installation, configuration, and troubleshooting.
  • Develop in-depth knowledge of products and solutions, staying up-to-date with new features and updates.
  • Conduct product demonstrations and training sessions to educate customers on product capabilities and best practices.
  • Diagnose and resolve technical issues promptly, collaborating with internal engineering and support teams as needed.
  • Create and maintain technical documentation, including installation guides and troubleshooting procedures.
  • Gather customer feedback and insights to provide input for product improvements and enhancements.
  • Manage and coordinate technical projects, ensuring successful implementation and customer satisfaction.

Requirements and Qualifications

  • Bachelor's degree in Electrical Engineering, Computer Science, or a related field.
  • Proven experience in a technical role, such as application engineering, technical support, or related positions.
  • Strong technical proficiency in relevant technologies and products.
  • Excellent problem-solving and troubleshooting skills.
  • Effective communication skills, both verbal and written, with the ability to convey complex technical information to non-technical audiences.
  • Customer-focused mindset.
  • Ability to work independently and collaboratively in a dynamic and fast-paced environment.
  • Willingness to travel to customer sites as required (travel percentage may vary by company and industry).
  • Strong organizational skills and attention to detail.

Field Application Engineer Job Description Sample

With this Field Application Engineer job description sample, you can get a good idea of what employers are looking for when hiring for this position. Remember, every employer is different and each will have unique qualifications when they hire for a Field Application Engineer role.

Job Summary

Job Summary: A Field Application Engineer (FAE) plays a critical role in providing technical support and expertise. Your primary responsibility will be to ensure the successful integration and utilization of products and solutions within the customer's environment. You will serve as the bridge between technical teams and customers, helping to troubleshoot issues, offer solutions, and build strong customer relationships.

Duties and Responsibilities

  • Provide on-site and remote technical support to customers, assisting with product installation, configuration, and troubleshooting.
  • Develop in-depth knowledge of products and solutions, staying up-to-date with new features and updates.
  • Conduct product demonstrations and training sessions to educate customers on product capabilities and best practices.
  • Diagnose and resolve technical issues promptly, collaborating with internal engineering and support teams as needed.
  • Create and maintain technical documentation, including installation guides and troubleshooting procedures.
  • Gather customer feedback and insights to provide input for product improvements and enhancements.
  • Manage and coordinate technical projects, ensuring successful implementation and customer satisfaction.

Requirements and Qualifications

  • Bachelor's degree in Electrical Engineering, Computer Science, or a related field.
  • Proven experience in a technical role, such as application engineering, technical support, or related positions.
  • Strong technical proficiency in relevant technologies and products.
  • Excellent problem-solving and troubleshooting skills.
  • Effective communication skills, both verbal and written, with the ability to convey complex technical information to non-technical audiences.
  • Customer-focused mindset.
  • Ability to work independently and collaboratively in a dynamic and fast-paced environment.
  • Willingness to travel to customer sites as required (travel percentage may vary by company and industry).
  • Strong organizational skills and attention to detail.