What Is a Case Management Associate and How to Become One

By ZipRecruiter Marketplace Research Team

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

The qualifications and skills that you need to work as a case management associate depend on the needs and requirements of your employer. Some may seek job applicants with a high school diploma, while others prefer to hire people with an associate degree in social work or a related field. In a health care setting, you may pursue training as a nursing assistant or patient care technician. You can also find employment with relevant college coursework even if you have not earned a degree.