Triage Medical Assistant

Triage Medical Assistant

Department: Women's Health

Reports to: Health Center Manager

Status: Full-time, regular

FLSA: Non-Exempt

 

Organization Information

WellSpace Health believes that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. We see you and are here for you. To that end, we've committed ourselves to finding solutions for our community's health and wellbeing to achieve regional health through high quality comprehensive care.

Our focus has always been to offer a full range of quality medical care, dental care, mental health and behavioral health services, and enabling services to underserved people. We do this by placing ourselves within the communities we serve and employing outstanding healthcare professionals who are devoted to our mission.

We are a Federally Qualified Health Center (FQHC) and are accredited by the Joint Commission for Ambulatory Care and Behavioral Health. We're also certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home.

 

Position Summary

Provides patient care in the office setting. Provides care that meets the psychosocial, physical and general aspects of care; meets the communication needs of patient and family; provides care that reflects initiative and responsibility indicative of professional expectations, under the supervision of a Registered Nurse and/or physician. Maintains regulatory requirements, nursing and office policies, procedures and standards. Communicated with physicians and team members about patient's clinical condition, including results of diagnostic studies and symptomology.

 

Required Qualifications

• High School Diploma or equivalent. Medical Assistant training/certification preferred OR and equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Current CPR or CPR/AED certification.
• Knowledge of patient care, addiction treatment and mental health disorders; Community resources including Medicare, Medi-Cal, Supplemental Security Income (SSI) and the county's General Assistance Program.
• Demonstrated commitment to the provision of services for the underserved and sensitivity working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic, and cultural origins: disabled, homeless, substance users, HIV (AIDS) infected, and/or physiologically impaired.
• Excellent interpersonal skills.
• Ability to establish and maintain positive, professional relationships.
• Maintain detailed records.
• Must have valid driver's license and insurable driving record.

 

Essential Responsibilities

• Perform medical assistant duties, including preparing rooms, rooming patients, taking medical histories, recording vital signs, taking temperatures, and performing venipuncture and immunizations.
• Acquire prior authorization for medications and/or prescriptions.
• Responsible for Rosetta workflow.
• Communicate with patients to schedule their follow up appointments when due.
• Assist triage department with incoming/outgoing calls as needed.
• Encourage patient's general wellbeing through health promotion.
• Refer patients to primary healthcare team, as appropriate.
• Keep accurate records for reporting to various funding and inspecting agencies.
• Performs other duties as assigned within the medical assistant's scope of practice.
• May be required to work evenings, weekends and holidays.

 

Benefits

Successful candidate will receive regionally competitive salary, above average health benefits at reduced costs, company paid life insurance & long-term disability insurance, additional voluntary retirement plan with company match and no vesting schedule requirement.

• Paid bereavement and jury duty leave
• 11 paid holidays per year
• Paid time off
• Paid sick leave
• Flexible Spending Program
• Company paid malpractice insurance for all providers
• Professional development hours offered annually

 

Physical Demands and Work Environment

The work environment is characteristic of a medical clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle, or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet.

 

The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client's use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals.

 

WellSpace Health is committed to the principals of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws. WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

                                      Wellspace Health is an Equal Opportunity Employer

 

 

 

 

 

 

 

WellSpace Health has provided care and support to individuals and families throughout the Sacramento region since 1953. Our focus has always been to offer a full range of quality medical care, dental care for children and adolescents, mental health and behavioral health services to underserved populations. We do this by placing ourselves within the communities we serve and employing outstanding healthcare professionals who are devoted to our mission.

WellSpace Health is a statewide leader in designing and delivering integrated care that treats the whole person, body and mind. Our people-first approach to comprehensive healthcare means that patients are embraced by a “blanket of care” delivered with competence and compassion.