Cascade Dining Room Manager
Timberline
Government Camp, OR
Expired: January 07, 2023
Applications are no longer accepted.
- Full-Time
Description
Responsible for daily, administrative and operational aspects of managing the flagship restaurant, at Timberline Lodge, the Cascade Dining Room. Supervise and maintain professional level of employees. Maintain a sanitary environment as described by the Health Department. Ensure staff are properly trained on a continuous basis and provide outstanding guest service.
Requirements
ESSENTIAL FUNCTIONS:
- Lead CDR staff meetings on a regular basis.
- Create weekly schedules based on estimated business levels.
- Complete weekly labor forecasts and adhere to labor budget.
- Daily tips recordkeeping.
- Maintain communication with F&B Director and Executive Chef regarding guest issues and day-to-day information.
- Ensure CDR employees are meeting or exceeding all set standards.
- Update CDR Training Manual as needed.
- Ensure all CDR employees have valid Oregon Food Handler's and OLCC permits and are following proper food handling guidelines.
- Supervise CDR staff.
- Meet with Kitchen Supervisor before and after meals to discuss problems, upcoming events and any other necessary items.
- Meet with CDR staff on a regular basis to address any concerns. Take appropriate and prompt action when necessary.
- Participate in thoroughly training new and current staff on an ongoing basis. Use established programs to constantly improve quality of guest service.
- Complete supervisor check list at end of each shift.
- Ensure a sanitary environment is maintained at all times.
- Work with Assistant CDR Mgr. to estimate future needs and hire staff in a timely fashion.
- Interview, hire and orient new staff in CDR. Ensure all hiring paperwork is accurate and training is prompt.
- Develop weekly CDR and F&B coordinating notes.
- Monitor Paylocity punches on a daily basis.
- Enter schedules on a timely basis.
- Develop and maintain china, silver and equipment pars. Perform quarterly inventories.
- Maintain a flow of appropriate musical selections through CDR systems.
- Investigate cash balancing shortages and overages.
- Ensure proper linen pars remain in the dining room.
- Handle special events in CDR including flowers, logistics, and menus.
- Exercising sound judgment and awareness regarding language, behavior, and dress and grooming.
- Actively participate in RLK and Company's Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace
- Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present.
- Present a professional, quality image at all times.
- Regular and reliable attendance.
QUALIFICATIONS:
- Must have experience managing a fine dining restaurant.
- Must have service-oriented personality.
- Must be detail-oriented with the ability to set and meet high customer service standards.
- Must use proper etiquette while conversing with guests.
- Must know and follow all proper service procedures.
- Must have excellent knowledge of but not limited to Microsoft Word, Outlook, Excel, Micros.
- Must be able to multi-task under pressure.
- Must have detailed knowledge of all menu and buffet offerings.
- Must be proficient in up-selling products and services.
- Must know and follow all proper reservation procedures.
- Must have valid OLCC and Oregon Food Handlers permit.
PHYSICAL REQUIREMENTS:
- Must be able to lift 40 lbs.
- Must be flexible and capable of bending, twisting and kneeling.
- Must be able to work in tight space with balance and poise.
- Must be able to work on feet, stand and walk for up to 8 hours at a time.
- Must be able to keep up with the pace of department/position demands.
PERSONAL ATTRIBUTES/KEYS TO SUCCESS:
- Leads by example
- Enjoys challenges
- Supportive/Nurturing
- Does not get frustrated easily
- Works well under pressure
- Driven to succeed
- Always has a plan
- Excellent judgment
- Reasoning skills
- Open to change
- Fair and Honest
- Does not take company matters personally
- Is satisfied in knowing you did the best you could
- Team player
- Highly Motivated
- Problem solver
- Excellent communication skills
Address
Timberline
27500 E Timberline Road
Government Camp, OR
97028
USA
Industry
Food
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