Event Operations Manager

The National WWII Museum is currently seeking an EventOperations Manager. Reporting to theDirector of Event Operations, this position is responsible for assisting toproduce events as assigned after the events have been contracted and sold bythe Museum's sales team. The EventOperations Manager also provides administrative support to the Vice Presidentof Guest Experiences.

Responsibilities:

• Coordinates rental activities in theMuseum including communication among staff, vendors, and customer.
• Serves as the primary contact for theclient during the pre-planning and operation of the client's program post-saleand ensures the expectations of the client are exceeded to promote clientsatisfaction and account retention.
• Manages program changes, negotiating, andup-selling.
• Ensures deposits for program have beenreceived as contracted and billing is completed.
• Manages program summaries, depositinvoices, service agreements, and related correspondence.
• Cultivates ongoing relationships withprofessionals in the hospitality, travel, and convention industry in local,regional, and national markets.
• Uses and becomes proficient on the RentalsDepartment IT systems including the Museum's Outlook events calendar,Caterease, VIPER, Social Tables and Microsoft Office.
• Provides staff support to the VP of GuestExperiences for the Sales / Hotel / Centerplate meetings; provides overalladministrative support to the VP.

Qualifications:

• Bachelor's degree in a hospitality relatedfield with a minimum of two years' demonstrated success in sales and marketing,preferably in the hospitality, travel, or conference industry or equivalentnumber of years in a related field.
• Experience with catering and specialevents coordination.
• Excellent verbal and written communicationskills; excellent interpersonal skills.
• Familiarity with Caterease, Excel, andSocial Tables preferred.
• Willingness to work a flexible schedulethat goes beyond a 40-hour week including weekends, holidays, and evenings attimes.

In addition to offering competitive wages, the Museum'sbenefits package includes:

• Medical insurance - 2 plan options; Museum pays 75% of premium
• Dental and vision insurance
• Flexible spending account
• 401(k) - Museum matches 50% of employee contribution up to 6%; employer contribution full vested after 3 years of employment
• Life insurance and AD&D - $15,000 policy employer paid; additional life and AD&D available
• Long term disability insurance
• Paid vacation and sick leave, 10 paid holidays per year
• Free parking
• Tuition assistance and professional development
• Employee assistance program

The National WWII Museum is an equal opportunityemployer and seeks diversity in its workforce. We are dedicated to a policy of non-discrimination in employment on anybasis including race, color, religion, age, sex, national origin, disabilitystatus, genetics, protected veteran status, sexual orientation, gender identityor expression, or any other characteristic protected by federal, state, orlocal laws. Consistent with theAmericans with Disabilities Act, applicants may request accommodations neededto participate in the application process.

Interested candidates should apply online at www.nationalww2museum.org/employmentor mail resumes to 945 Magazine St., New Orleans, LA 70130

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