DSHS ESA Lead Social Service Program Manager

Description

DSHS ESA Lead Social Service Program Manager 

  The Community Services Division (CSD), Headquarters Office, within the Economic Services Administration is recruiting for a Lead Social Service Program Manager.
 
  Do you want to work for a Division where Diversity is respected and valued? Do you have experience and expertise in government process improvement, contracts, and public assistance program management? Then our Lead Social Service Program Manager may be a perfect fit for you! In this engaging role, you will use your cross-functional leadership, collaboration, and quality assurance skills as a program manager on our Social Service program and policy team.
 
This is an opportunity to make a real impact on the lives of low-income Washingtonians; the program you will manage provides statewide oversight and program support for the Aged, Blind, or Disabled (ABD), Housing and Essential Needs (HEN) Referrals, Ongoing Additional Requirements (OAR), and Classic Medicaid programs as well as Medicaid Service Delivery. The impacts of these programs are far reaching; ABD and HEN Referral programs serve over 25,000 low-income Washingtonians per month. In this nine-month temporary role, you can help us ensure the continued operation, efficiency, compliance, and ongoing improvement of these programs while advancing your social service career in the process.  
 
The Division is committed to creating a diverse workforce in a modern work environment that includes the potential for telework options. Employees assigned to a duty station in King County will receive a 5% premium pay calculated from their base salary.
 
    Some of what you'll do:

• Back up the Administrator of the ABD/HEN Referral programs and Medicaid Service Delivery on crucial assignments
• Provide critical knowledge, direction, and support to a team of three program managers and one Social and Health Program Consultant
• Develop high level briefing documents and recommendations for executive leadership
• Gather and incorporate input from field staff, Social Service Coordinators, Social Security Administration, Health Care Authority, community advocates, and other major stakeholders
• Ensure rule filings are consistent with legislative intent and meet all required deadlines
• Manage contractual agreements with key stakeholders and other service providers while ensuring program expenditures remain within allocated funds
• Share responsibilities in planning and facilitating team meetings, team wellness, and onboarding of new social service program managers
• Monitor and ensure quality and accuracy of work performed by the OPP Social Service policy and program staff 
• Use independent judgement to determine when policy decision and work material should be elevated to the Social Services Program Administrator, Deputy Chief of Program and Policy and the leadership team for additional review
• Represent OPP Social Service policy and program staff in cross divisional workgroups and in high level meetings with executive leadership, stakeholders and the legislature. 

What we're looking for
Knowledge and experience in the following areas: 

• CSD programs (ABD, HEN Referral) and/or Medicaid programs
• Equity, Diversity, and Inclusion
• State and/or federal legislative and rule making processes 
• Quality management, program integrity, and process improvement concepts
• Project management, technical planning, and organizational principles

Who should apply
Individuals with a Bachelor's degree in public policy, public health, public administration, early childhood education or other health or social science related field
 
AND
 
At least three years of progressively responsible professional experience in the area of planning, policy analysis and development, or development and administration of publicly funded public assistance programs and services.
 
Additional qualifying experience may substitute for the educational requirement on a year-for-year basis.

   Completed applications will include the following:

1. Letter of interest (up to two pages) specifically addressing the education, knowledge, and experience you have related to the job and duties
2. Current chronological resume
3. Current contact information for three professional references

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency's mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
 Questions about 12647? Contact Joshua.Shawhan@dshs.wa.gov.
NOTE:
 Per Governor Inslees'   Proclamation 21-14    (Download PDF reader)  state employees must be fully vaccinated. Your vaccine status will be verified. Please note medical or religious accommodation may be available, once an offer of employment is made.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
 
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
 
 
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