SAP Ariba Supplier Integration Specialist

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

The working location for this position is Pittsburgh, PA however candidates based in other U.S. locations will be considered. 

JOB SUMMARY

As part of the Procurement Supplier Services team, the Supplier Integration Specialist is responsible for the full end-to-end integrated enablement of a supplier to the Ariba Network.   

Suppliers have multiple options to transact with their buyers on the Ariba Network. Integration, or electronic system to system transactions (via cXML, EDI, PIDX etc.), is one method. The Supplier Integration Specialist’s primary function is to manage multiple supplier Integration projects which might include facilitating the supplier’s onboarding and CIF or Punchout catalog enablement in addition to the supplier’s ERP integration.

The Supplier Integration Specialist will focus on partnering with cross-functional SAP Ariba supplier enablement teams, follow global and regionally defined processes, and use project management skills to proactively manage the projects until the buyer and suppliers are successfully ready for Production transactions.

Key tasks include dealing with both Customers and Suppliers of the Ariba Network and to integrate ERP’s of Suppliers with the Ariba Network based on the customers’ requirements, troubleshooting technical errors and working closely with Ariba clients over the phone. In addition, from a project management perspective, working with both Customers and Suppliers of the Ariba Network to drive the integration goals within given constraints and timelines.

This role requires a good understanding of business, project management and technical areas, and while this is not a programming, development role, or a project manager role, a sound understanding along with previous experience/knowledge in EDI and/or cXML eCommerce integration is a plus.  The SIS has the ability to analyze buyer requirements against supplier capabilities and provide consultation to all project parties as it relates to SAP Ariba supplier integration best practices.

The Supplier Integration Specialist uses a digital mindset to be a Procurement Supplier Services Ambassador throughout the enablement process by providing outstanding experiences in every interaction with our customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Focus

Assists all assigned suppliers in the completion of their enablement tasks, from the initial outreach phase, through integration testing, and until the supplier is ready to transact with the buyer on the Ariba Network.

Prioritizes strategic suppliers and strategic accounts based on record information in the system.

Sales

Assists all assigned suppliers in understanding key value adds for their specific industry and internal business objectives. Comprehend the art of selling value and adjusting language and approach for your audience. Discuss the integration options that best meet the needs of the suppliers.

SAP Ariba Solution Expertise

Knows Ariba Network and Supplier Enablement Automation features, understands the value of ecommerce and Ariba Network, and assists in the supplier education process with customer specific training guides

Understands integration and cXML and EDI basics.

Accountability

Executes project plan according to established timelines.

Responsible for defining and delivering integration projects to meet agreed upon target Go Live dates through 6 stages of the project: Planning, Design, Build, Testing, Deploy, and Technical Go Live.

Assist in resolving technical issues related to CIF and Punchout catalogs, the transmission of all electronic formats supported by SAP Ariba Supplier Integration (cXML, EDI, PIDX etc), including PDF and CSV documents on the Ariba Network, as well as issues related to syntax, structure, and validation against business rules.

Educate clients (buyers and suppliers) on integration functionality and deployment processes.

Responsible for providing status updates on individual supplier projects via the standard reporting tool.

Complexity

Manage multiple projects and organize workload based on various stages and complexity.

Ability to understand the SAP Ariba product portfolio and how they affect seller integration projects.

Consult with strategic suppliers on SAP Ariba integration strategy and integration best practices.

Teamwork

Works collaboratively with internal and external resources towards a common success.

Implements governance of projects by proactively escalating issues to immediate manager and project teams.

POSITION QUALIFICATIONS

Bachelor’s Degree or equivalent experience required

3+ years exposure to business operation units such as sourcing, contracts, accounts payable, procurement, finance, or collections

Proficient in EDI (ANSI X12) and cXML integration

Previous experience with supporting or selling a technical or service delivery product

Proficient in using project management principles; meeting expected deadlines; project governance

Proven ability to adhere to customer timelines and proven success in working under pressure

Polished customer service skills and business acumen

Strong analytical and organizational skills

Project Management experience preferred

Fluency in French (Canadian) a plus

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:302007 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: Virtual - USA