Software Engineer

One of our direct client is urgently looking for a Software Engineer @ Durham NCor Rmote
Job Title: Software Engineer
Location: Durham NC or Remote
Duration: 24+ Months
Description:
Xperi invents, develops and delivers technologies that enable extraordinary experiences. We make entertainment more entertaining, and smart devices smarter.
From the home to the car to everywhere in between, managing content and connections in a way that is smart, immersive, and personal is precisely what Xperi's technologies do.
Our inventions are foundational to the global entertainment ecosystem and our products and data improve every aspect of the digital entertainment experience, from choice to consumption.
Content markets are changing, fast. Consumers face a simultaneously expanding and fragmenting set of choices. Xperi technology cuts through the chaos, putting us at the forefront of fast-moving trends in streaming, digital entertainment, and AI applications – in any environment.
Xperi is at the heart of extraordinary experiences.
We can't wait to show you what's next.
Xperi invents, develops and delivers technologies that enable extraordinary experiences. We make entertainment more entertaining, and smart devices smarter.
From the home to the car to everywhere in between, managing content and connections in a way that is smart, immersive, and personal is precisely what Xperi's technologies do.
Our inventions are foundational to the global entertainment ecosystem and our products and data improve every aspect of the digital entertainment experience, from choice to consumption.
Primary Skills / Must Have:
Good working knowledge of SQL, C#, SSIS
Good to have Core Java, Spring Framework frameworks, Hibernate, Rest and Soap Webservices, JavaScript, XML, JSON
Strong analytical skills that work well within large-scale, well-structured enterprise environments.
Strong SQL query abilities to be able to trace data through related systems
Excellent trouble-shooting skills, with the ability to quickly identify root cause for issues, and effectively communicate possible resolutions.
Excellent collaboration and team skills to work as part of global team.
Responsibilities:
Diagnose and troubleshoot technical issues, including service or job failures or system performance issues
Ask internal customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers, IT, DevOps)
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Ensure all issues are properly documented
Prioritize and manage several open issues at one time
Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
Document technical knowledge in the form of KB articles or runbooks.