About R.M. Chin & Associates
Sourced by ZipRecruiter
Industry
Civil engineering construction
Company size
51 - 200 Employees
Headquarters location
Chicago, IL, US
Year founded
1989
$22/hr
Full-time, Part-time, Internship
Posted 22 days ago
Job description
IT Help Desk Intern (Part-time)
Location: 550 West Jackson Street
Salary: $22.00 per hour
Hours: M – F 20 – 24 hours per week
Take your career to the next level with us! R.M. Chin amp; Associates, Inc. (R.M. Chin) is seeking dedicated candidates who are eager to learn with a desire to grow their Information Technology career with CHIN. This position allows for the potential to move into a full-time role.
Qualification Requirements:
- Education: Currently enrolled in an undergraduate or graduate program in Management Information Systems, Information Technology, Network Administration, or a related field.
- Technical Skills: Basic understanding of IT support, networking, hardware and software systems, troubleshooting skills.
- Tools Knowledge: Proficiency with Microsoft Windows and macOS.
- Communication Skills: Strong verbal and written communication abilities.
- Problem-Solving: Ability to troubleshoot IT issues and learn quickly from real-world challenges.
Key Responsibilities:
- Support day-to-day IT operations, ensuring smooth system performance.
- Troubleshoot, resolve, and escalate tech issues that impact employee productivity.
- Assist with the deployment of IT solutions to improve internal systems.
- Contribute to project work related to hardware refreshes and software upgrades.
- Document and maintain IT processes for easy access by the IT team and employees.
- Support cybersecurity efforts.
Key Competencies:
- Technical Proficiency: Knowledge of IT hardware, software, and systems, with a willingness to expand knowledge on new tools and technologies.
- Adaptability and Learning: Ability to learn new technologies quickly and adapt to an evolving work environment.
- Communication: Ability to convey technical information to non-technical staff.
- Customer Service Focus: Providing friendly, professional, and effective support to internal users.
Job Offer:
- $22.00 per hour
- Potential to start at CHIN full time
R.M. Chin amp; Associates, Inc., M/W/DBE/ACDBE is
an Equal Opportunity Employer, offering comprehensive benefits and competitive pay.
Come be part of our growing team!
rmchin.com
Frequently asked questions
Q: What skills or qualities help someone succeed as a IT Intern?
A: To succeed as an IT Intern, key technical skills include proficiency in programming languages such as Python, Java, or C++, as well as familiarity with operating systems, databases, and software development methodologies like Agile. Soft skills like effective communication, problem-solving, and teamwork are also crucial, as they enable interns to collaborate with colleagues, understand project requirements, and troubleshoot technical issues. By combining these technical and soft skills, IT Interns can gain hands-on experience, build a strong foundation for future careers, and develop the adaptability and critical thinking necessary to excel in the rapidly evolving IT industry.
Q: What is the career path for a IT Intern?
A: A typical career progression for an IT Intern involves transitioning from entry-level roles such as Help Desk Technician or Junior Network Administrator to mid-level positions like Network Engineer or Cybersecurity Specialist, and eventually to senior roles like IT Manager or Technical Lead. Throughout this journey, IT Interns can develop key skills in areas like programming languages, cloud computing, data analytics, and project management, as well as soft skills like communication and teamwork. With experience and continuous learning, IT professionals can pursue long-term career prospects in specialized fields like artificial intelligence, data science, or IT consulting, or move into leadership roles within their current organization.
