$13.50/hr
Full-time
Posted 2 hours ago
Job description
Cafe Position Overview
As a Café Team Member at NRG Adventure Park, you keep our guests fueled for fun! You'll prepare and serve food and drinks, ring up orders, and provide friendly, energetic service at our café counter. Your attention to detail and commitment to cleanliness ensure every guest enjoys a safe, tasty, and memorable visit.
Essential Job Functions
- Greet guests with a positive, energetic attitude and take food and beverage orders
- Prepare and serve menu items (pizzas, snacks, drinks, etc.) according to food safety standards
- Ring up orders accurately using our POS system and handle cash, credit, and mobile payments
- Maintain a clean and organized café area, including counters, equipment, and dining spaces
- Restock supplies and monitor inventory levels
- Assist with large orders for birthday parties and group events; coordinate food timing with party hosts
- Answer guest questions about menu items, ingredients, and allergies
- Follow all food safety, sanitation, and health guidelines
- Resolve guest concerns and escalate issues to management as needed
- Assist with opening and closing duties as assigned
- Upsell café specials, combos, and merchandise when appropriate
- Additional responsibilities as assigned
Requirements:
- Must be at least 16 years old
- No experience required-training provided!
- Excellent communication and customer service skills
- Ability to multitask and work efficiently in a fast-paced, energetic environment
- Attention to cleanliness, food safety, and detail
- Positive, outgoing, and team-oriented attitude
- Comfortable handling food and working with kitchen equipment
- Ability to stand and walk for extended periods (up to 8-10 hours per shift).
- Ability to lift and carry up to 25-50 pounds.
- Frequent bending, reaching, and repetitive movements in a fast-paced environment.
- Ability to work in varying conditions, including heat, cold, and noise.
- Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Additional Info:
NRG Adventure Park fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age, disability, and genetic information (including family medical history), or any other legally protected status.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Cafe Server?
A: To succeed as a Cafe Server, key technical skills include proficiency in handling cash and credit transactions, operating a point-of-sale system, and maintaining a clean and organized workspace. Soft skills such as excellent communication and interpersonal skills, the ability to multitask and work under pressure, and a friendly and attentive demeanor are also crucial for providing exceptional customer service and ensuring a smooth dining experience. By possessing these technical and soft skills, a Cafe Server can effectively manage their responsibilities, build strong relationships with customers, and contribute to the overall success of the cafe, ultimately supporting their career growth and effectiveness in the role.
Q: What is the career path for a Cafe Server?
A: A Cafe Server's typical career progression involves starting as a Server or Host/Hostess, then advancing to roles such as Shift Leader or Assistant Manager, and eventually becoming a Restaurant Manager or General Manager. Key opportunities for skill development include learning customer service, cash handling, and time management, as well as developing leadership and communication skills through experience and training. Long-term career prospects may lead to roles in hospitality management, event planning, or even entrepreneurship, offering a wide range of possibilities for those who excel in this field.
