Brissago Server - Part Time

Marcus Hotels

Lake Geneva, WI

Expired: October 19, 2022 Applications are no longer accepted.

Part-Time

Become a part of our Grand team as a Brissago Server: Provide food and/or beverage service to include order taking and delivery of menu items in a friendly, courteous, helpful, timely, and professional manner.

$500 Referral Bonus: Refer someone, receive $100 on your paycheck following 30 days of employment & receive the other $400 on your paycheck following 90 days of employment

Working at the Grand Geneva Resort & Spa means you're not just a number - you're a member of our family. You'll receive all the benefits of working at a AAA Four Diamond resort in a small community, combined with the benefits of a larger hotel management company based in Wisconsin. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

Our Team is looking for People Pleasing individuals who want to do the following:

Turn our guest's ordinary day into an extraordinary day
Love where they work
Be appreciated for what they bring to a team
Learn and grow with a company who truly values it's people

Grand Perks:

Flexible Scheduling
Free meals every shift made by our talented culinary team
Paid vacation days
Golf, Ski, & Spa discounts
Hotel room discounts as low as $49 per night
WELL Spa Gym membership for $16 per paycheck
Advancement opportunities across the property and US
Friendly work atmosphere
Holiday, jury duty, & bereavement pay
Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
Recognition programs (aka get paid to celebrate)

The Responsibilities:

Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, wine service, dessert presentation).
Responsible for the complete service of the table.
Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the dining room.
Meticulously cleans and resets dining room tables and booths during and after meal.
Has the ability to use the POS efficiently. Micros System
Must be proficient in multi tasking and managing designated stations.
Must comply with opening and closing as well as running side work necessities.
Direct and consistent communication with the culinary and management team.
Processes guest's checks and submits closing paperwork in a timely manner.
Listens to and resolves customer complaints regarding service, product and personnel.
Must effectively delegate service responsibilities to the assisting staff. Eg. Bussers
Perform other duties as assigned.

The Qualifications:

High school or equivalent preferred.
One year or more of service in a fine dining outlet.
Able to read, write and speak verbally in English.
Excellent communication skills and familiarity with the hospitality industry.
Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.
Ability to work a flexible schedule including days, nights, weekends and holidays.

Reporting Relationship: F&B Manager and Assistant F&B Manager.

Exemption Status: Non-Exempt.

WARNING: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.