Part-time
Posted 3 days ago
Job description
Job Summary:
Title: Special Events Server
Location: House of Blues Las Vegas
Who are we?
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 27 million monthly unique visitors. Live Nation Concertsproduces over 22,000 shows annually for more than 2,300 artists globally. Artist Nation is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visitwww.livenation.com/investors.
HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Espanol, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch.
House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation.
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
The Role:
- Serve food and beverage items in a knowledgeable, friendly and helpful manner to all guests
Responsibilities:
- Greet all guests at table
- Respond to guest inquiries regarding menu, wine list, Music Hall
- Anticipate and respond to guest needs
- Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
- Organize and prioritize service per appropriate service sequence
- Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
- Deliver food and beverages to table
- Maintain line of sight/atmosphere control by circulating through work area throughout shift
- Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished
- Clean spills on tables or around work area
- Maintain HOB safety and sanitation standards
- Receive payment and process cash, credit card or traveler's check transactions
- Have knowledge of all music, promotional or special events in the house
- Assist other servers or other employees as needed
- Required to occasionally work Special Events that are scheduled throughout the venue
Qualifications:
Required:
- Responsible Alcohol Awareness Training Certification or Equivalent
- 2-5 years high volume experience in restaurant operations
- Working knowledge of high volume restaurant operations and safe, responsible alcohol service
- Standard food preparation/presentation
- Skill in guest relations
- Wine & Liquor knowledge
- Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
- High School Diploma
Physical Demands/Working Environment:
- Working environment is fast-paced, often loud and stressful
- Position requires extended periods of prolonged standing and working on your feet
- Must be able to lift or move up to 25 lbs using proper lifting techniques
If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Restaurant Server?
A: To succeed as a Restaurant Server, key technical skills include proficiency in handling cash and credit transactions, knowledge of menu items and ingredients, and ability to operate a point-of-sale system. Soft skills such as excellent communication and interpersonal skills, attention to detail, and ability to multitask and work under pressure are also crucial for providing exceptional customer service and managing a high-volume dining environment. By possessing these technical and soft skills, a Restaurant Server can effectively manage tables, resolve customer complaints, and contribute to a positive dining experience, ultimately supporting their career growth and effectiveness in the role.
Q: What is the career path for a Restaurant Server?
A: A Restaurant Server's typical career progression involves starting as a Server or Host/Hostess, progressing to roles such as Server Lead or Assistant Manager, and eventually becoming a Restaurant Manager or General Manager. Key opportunities for skill development include honing communication and customer service skills, learning point-of-sale systems and inventory management, and developing leadership and time management abilities. Long-term career prospects may lead to opportunities in hospitality management, event planning, or even entrepreneurship, or transition into related fields such as sales, marketing, or human resources.
