Client Consultant

Seeking an Exceptional Client Consultant to join our team today!

Are you a people-oriented superstar with a passion for providing exceptional customer experiences? Look no further! We have an exciting opportunity for a Client Consultant to join our dynamic team.

At Imperial Star Acquisition, we pride ourselves on delivering outstanding service to our valued customers. As a Client Consultant, you will be the friendly face and voice of our company, ensuring customer satisfaction and building lasting relationships. Your dedication and professionalism will play a vital role in our success. Meet our team of dedicated professionals who are passionate about helping clients achieve their goals.

Responsibilities:

• Respond promptly and courteously to customer inquiries.

• Provide accurate product information, assist with order placement, and resolve customer concerns, striving for first-call resolution.

• Maintain a positive, empathetic, and professional attitude while handling customer interactions.

• Collaborate with internal teams to address customer needs and ensure timely resolution of issues.

• Keep records of customer interactions, transactions, and complaints for future reference.

• Continuously stay up-to-date on product knowledge and company policies to provide accurate and relevant information to customers.

Requirements:

• Excellent communication skills, both written and verbal, with a friendly and approachable demeanor.

• Strong problem-solving abilities and the ability to remain calm under pressure.

• Previous customer service experience is preferred, but we welcome enthusiastic individuals with a passion for helping others.

• Proficient computer skills and the ability to navigate through various software applications.

• Flexibility to work in a fast-paced environment and adapt to changing priorities.

• High school diploma or equivalent; additional certifications or relevant training is a plus.

Perks and Benefits:

• Competitive salary and opportunities for growth within the company.

• Comprehensive training and ongoing support to enhance your skills.

• Collaborative and inclusive work environment that values diversity.

• Company-sponsored events and team-building activities.

Join our team of dedicated professionals and make a positive impact on our customers' lives. Don't miss this incredible opportunity to excel in your customer service career. Become an integral part of our team and help us deliver exceptional service every day!

Imperial Star Acquisition is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. NO REMOTE POSITIONS