Support Staff - Server Assistant

Good Egg Dining Group

Oklahoma City, OK

Expired: February 07, 2023 Applications are no longer accepted.

Full-Time

POSITION SUMMARY

Provide guests with beverage refills as needed. Remove used tableware between courses; clear and reset tables after guests leave. Generally assist wait persons at every level with customer service, while upholding A Good Egg Dining Group's mission of EXTREME HOSPITALITY.

DUTIES AND RESPONSIBILITIES

Know restaurant standards, table numbers, wait sections, menu specials and be able to answer any questions customers may have effectively.
Remove used tableware between courses and provide tableware for next course.
Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
Between seating, promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
Inspect assigned restroom every hour and clean/re-stock as needed.
Respond appropriately to guest requests. Communicate guest requests to server as needed.
Communicate with server and hostess to assure efficient seating, table utilization and customer service.
Assist server as needed with food delivery, especially with large parties and during peak periods.
Thank guests as they are leaving.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

QUALIFICATIONS

No previous restaurant experience required.
Have working knowledge of the predominant language(s) of our guests.
Be able to lift up to 30 pounds, reach, bend and stoop.
Be able to work in a standing position for long periods of time (up to 6 hours).
A passion for EXTREME HOSPITALITY.