About G&J Pepsi Cola
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Cincinnati, OH, US
Year founded
1925
$14.50 - $19.25/hr
Internship
Posted 28 days ago
G&J Pepsi rating
6.1
Based on 13 frontline employees who took The Breakroom Quiz
280th of 376 rated food and drinks producers
Job description
The IT Support Intern provides end-user support by answering calls, resolving issues and providing exceptional customer service so the Company can achieve its sales and profitability goals.
Qualifications - External
Education:
High School Senior
Computer Skills:
Microsoft Operating Systems, Microsoft Office Suite, Antivirus,
Certifications & Licenses:
Valid Driver's License or demonstrable ability to gain access to worksites.
Other Requirements
Knowledge of Microsoft-based software applications, desktop and server operating systems, network hardware and software systems. Skill in:, problem-solving, troubleshooting, organizing workflow and processes; internal customer service. Ability to: work quickly and efficiently; multi-task; communicate effectively with internal customers and vendors; develop good working relationships. Other functions, skills and abilities may also apply. of IT disciplines including but not limited to technical architecture, Network, Office 365, unified Messaging, Unix/Linux, Virtualization, DHCP, Telecommunications Networks, Microsoft Active Directory, DNS, iSeries AS400, SQL Server, etc
- Performs preventative maintenance for PC hardware including antivirus updates, Windows updates, Microsoft Office updates and physical maintenance.
- Ensures proper inventory tracking and disposal of equipment.
- Ensures proper tracking of support issues and provides solution and ad-hoc training to users
- Works with IT Tier-3 engineers & project management for the completion of defined project tasks and deliverables
- Performs laptops, desktop, and hardware installs; works with management and corporate leadership on projects and priorities as directed.
- Ensures that company policies, standards and procedures are met, followed and maintained in accordance with established company policy (e.g. OSHA and safety compliance, Federal/State/Local laws).
- Works assigned schedule, exhibits regular and predictable attendance and works outside of normal schedule as needed to meet workload demands. Performs other related duties as required.
Qualifications - External
Education:
High School Senior
Computer Skills:
Microsoft Operating Systems, Microsoft Office Suite, Antivirus,
Certifications & Licenses:
Valid Driver's License or demonstrable ability to gain access to worksites.
Other Requirements
Knowledge of Microsoft-based software applications, desktop and server operating systems, network hardware and software systems. Skill in:, problem-solving, troubleshooting, organizing workflow and processes; internal customer service. Ability to: work quickly and efficiently; multi-task; communicate effectively with internal customers and vendors; develop good working relationships. Other functions, skills and abilities may also apply. of IT disciplines including but not limited to technical architecture, Network, Office 365, unified Messaging, Unix/Linux, Virtualization, DHCP, Telecommunications Networks, Microsoft Active Directory, DNS, iSeries AS400, SQL Server, etc
gjpepsi.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a IT Intern?
A: To succeed as an IT Intern, key technical skills include proficiency in programming languages such as Python, Java, or C++, as well as familiarity with operating systems, databases, and software development methodologies like Agile. Soft skills like effective communication, problem-solving, and teamwork are also crucial, as they enable interns to collaborate with colleagues, understand project requirements, and troubleshoot technical issues. By combining these technical and soft skills, IT Interns can gain hands-on experience, build a strong foundation for future careers, and develop the adaptability and critical thinking necessary to excel in the rapidly evolving IT industry.
Q: What is the career path for a IT Intern?
A: A typical career progression for an IT Intern involves transitioning from entry-level roles such as Help Desk Technician or Junior Network Administrator to mid-level positions like Network Engineer or Cybersecurity Specialist, and eventually to senior roles like IT Manager or Technical Lead. Throughout this journey, IT Interns can develop key skills in areas like programming languages, cloud computing, data analytics, and project management, as well as soft skills like communication and teamwork. With experience and continuous learning, IT professionals can pursue long-term career prospects in specialized fields like artificial intelligence, data science, or IT consulting, or move into leadership roles within their current organization.
