$17 - $19/hr
Full-time
Medical, Retirement, PTO
Posted 2 days ago
Baskin-Robbins rating
5.1
Based on 143 frontline employees who took The Breakroom Quiz
28th of 42 rated dessert shops
Job description
SHIFT LEADER - JOIN OUR DUNKIN' LEADERSHIP TEAM!
Are you a natural leader who thrives in a fast-paced, fun environment? Southpaw is looking for Shift Leaders to guide our crew and keep the energy high, the service top-notch, and the coffee flowing!
What You'll Do:
As a Shift Leader, you'll help run the show by:
- Leading by example and creating a positive, team-first atmosphere
- Coaching and motivating crew members to deliver awesome guest experiences
- Managing shift priorities, setting goals, and celebrating wins
- Keeping things running smoothly by following brand standards and safety guidelines
- Solving problems on the fly and keeping the team focused and efficient
- Supporting training efforts and helping team members grow
What We're Looking For:
- A people-first mindset with strong communication skills
- Experience in food service, retail, or team leadership is a plus
- Basic math and computer skills
- A calm, focused leader who can think fast and act smart
- A great attitude and commitment to keeping things clean, safe, and fun
Why You'll Love It Here:
- Competitive pay
- Flexible scheduling
- Growth and training opportunities
- 401k
- Mental health support with 10 free BetterHelp sessions
- Paid time off, healthcare options, and discounts
- A fun, respectful work culture where YOU make a difference
Requirements:
- Must follow uniform standards
- Ability to work on your feet and operate basic restaurant equipment
- Passion for delivering fast, friendly service and high-quality food
Pay: $17-$19
Be the reason someone smiles with their coffee. Step into leadership-apply today and grow with us at Dunkin'!
?
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee.If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Shift Leader?
A: To succeed as a Shift Leader, key technical skills include proficiency in time management, conflict resolution, and problem-solving, as well as knowledge of relevant industry regulations and safety protocols. Essential soft skills include strong communication and interpersonal skills, adaptability, and the ability to motivate and lead a team, with a focus on fostering a positive and productive work environment. By possessing these technical and soft skills, a Shift Leader can effectively manage day-to-day operations, resolve issues efficiently, and drive team performance, ultimately supporting their career growth and effectiveness in the role.
Q: What is the career path for a Shift Leader?
A: A Shift Leader typically progresses through a career path that starts with entry-level roles such as Team Member or Crew Leader, where they gain hands-on experience and develop leadership skills. As they advance to mid-level roles like Assistant Shift Leader or Operations Coordinator, they take on more responsibilities, such as scheduling, training, and performance management, while continuing to develop their leadership and problem-solving skills. Ultimately, senior roles like Shift Manager or Department Head offer opportunities for strategic planning, team leadership, and career specialization, setting the stage for long-term career prospects in management, operations, or human resources.
