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Shift Leader

Shift Leader

Dunkin' - Franchisee Of Dunkin Donuts

Red Hook, NY

$16.50 - $18/hr

Full-time

Posted 7 days ago

Job description

JOB DESCRIPTION

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.


The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.


Benefits of working for a Dunkin' franchisee:

  • Competitive wages
  • Awesome team-oriented environment
  • Lots of potential for growth within the company for those who work hard

REQUIREMENTS
  • Provide excellent guest satisfaction, service speed, and product quality
  • Previous experience working in a cafe or quick service restaurant preferred
  • Show passion about results by setting compelling targets and delivering on commitments
  • Meet safety and sanitation standards
  • Anticipate and understand guests’ needs and exceed their expectations
  • Works well in a team environment

ABOUT THE COMPANY

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.


We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!


You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Dunkin' Franchisee logo

About Dunkin' Franchisee

Sourced by ZipRecruiter

In the pursuit of excellence, we've embraced next-generation design concepts that redefine the Dunkin' experience. Our immersive designs transform every visit into a memorable moment. As we elevate the coffee restaurant experience, our guests can't help but appreciate the captivating ambiance that accompanies their favorite brews. At Dunkin', the journey from 1950 to today has been more than a chronicle of growth; it's a testament to our enduring values and commitment to excellence. Join us in shaping the future of coffee and baked goods - where innovation, community, and quality unite to continue creating what is known to be the best coffee restaurant franchise out there!

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Canton, MA, US

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Frequently asked questions

Q: What skills or qualities help someone succeed as a Shift Leader?

A: To succeed as a Shift Leader, key technical skills include proficiency in time management, conflict resolution, and problem-solving, as well as knowledge of relevant industry regulations and safety protocols. Essential soft skills include strong communication and interpersonal skills, adaptability, and the ability to motivate and lead a team, with a focus on fostering a positive and productive work environment. By possessing these technical and soft skills, a Shift Leader can effectively manage day-to-day operations, resolve issues efficiently, and drive team performance, ultimately supporting their career growth and effectiveness in the role.

Q: What is the career path for a Shift Leader?

A: A Shift Leader typically progresses through a career path that starts with entry-level roles such as Team Member or Crew Leader, where they gain hands-on experience and develop leadership skills. As they advance to mid-level roles like Assistant Shift Leader or Operations Coordinator, they take on more responsibilities, such as scheduling, training, and performance management, while continuing to develop their leadership and problem-solving skills. Ultimately, senior roles like Shift Manager or Department Head offer opportunities for strategic planning, team leadership, and career specialization, setting the stage for long-term career prospects in management, operations, or human resources.

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Dunkin' - Franchisee Of Dunkin Donuts job posting for a Shift Leader in Red Hook, NY with a salary of $17 to $18 Hourly with a map of Red Hook location.