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Dual Rate Table Games Dealer (FT)

Delaware Racing Association

Wilmington, DE • On-site

Full-time

Posted 17 days ago

Job description

This position qualifies for a $500 signing bonus. $250 will be issued after the first 30 days and 80 hours worked. The remaining $250 will be given after the first 90 days and 240 hours worked.
JOB RESPONSIBILITIES:
  • Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.
  • Maintains a superior technical understanding of games, policies, and procedures.
  • Knowledge of Delaware Park policies and State regulations, to ensure smooth and efficient gaming.
  • Verification and issuance of Credit to guests.
  • Responsible for balancing proper inventories of fills and credits.
  • Responsible for issuing cards & dice and monitoring for any irregularities.
  • Directly supervises large play, buy-ins, and bet variances.
  • Recommends and documents coaching and discipline of staff on appropriate paperwork.
  • Works productively in a fast-paced environment and effectively communicates with co-workers and keeps Table Games Management apprised of any problem areas.
  • Maintain professionalism at all times when working with other team members and/or guests.
  • Provide our guests with fast, fun, friendly, joyful, focused service.
  • Communicate (both written and verbal) with and promote positive team members and guest relations.
  • Performs all other duties as assigned.

JOB REQUIREMENTS:
  • Three (3) years of multi-game dealing experience preferred.
  • Must have certification and/or experience in the following games: Craps, Black Jack, Baccarat, Roulette and Carnival Games.
  • Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery during employment.
  • Understand all internal controls for the department; knowing all gaming regulations and steps taken to ensure compliance.
  • Understand credit authorization and apply the knowledge as set by internal controls.
  • Ability to recognize and take appropriate actions towards any deviations of the game and/or attempts to cheat.
  • Knowledge of Microsoft Windows and Player Tracking systems preferred.
  • Must have strong math skills, with the ability to calculate numbers quickly and accurately. As well as strong organizational skills.
  • Ability to bend reach, pull, push, kneel, squat, and grasp as needed.
  • Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays

For a full list of our career opportunities, please visit www.DelawareParkCareers.com.

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Frequently asked questions

Q: What skills or qualities help someone succeed as a Table Games Dealer?

A: To succeed as a Table Games Dealer, one must possess core technical skills such as proficiency in various table games, including blackjack, roulette, and craps, as well as knowledge of game rules, odds, and payouts. Additionally, strong soft skills like excellent communication, interpersonal, and conflict resolution skills are essential to handle customer interactions, manage cash and chips, and maintain a positive and professional demeanor under pressure. These technical and soft skills enable Table Games Dealers to provide exceptional customer service, manage game integrity, and contribute to a positive gaming environment, ultimately supporting their career growth and effectiveness in the role.

Q: What is the career path for a Table Games Dealer?

A: A Table Games Dealer typically starts as a Floor Dealer, handling game operations and customer interactions, before progressing to senior roles such as Shift Manager or Pit Boss, overseeing multiple dealers and games. Key opportunities for skill development include learning game rules, managing cash and chips, and developing strong communication and conflict resolution skills, which can also be applied to roles in customer service or hospitality management. Long-term career prospects may lead to senior management positions, such as Casino Manager or Director of Gaming Operations, or opportunities in related fields like gaming regulation or education.

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Delaware Racing Association job posting for a Dual Rate Table Games Dealer (FT) in Wilmington, DE with a salary of $11 to $16 Hourly with a map of Wilmington location.