ROI Medical Records Specialist

Release of Information Specialist

WHAT WE NEED
An organized, efficient Release of Information Specialist.

Position is 100% on site. Opportunities to work in Indianapolis, IN or Hammond, IN .

WHO WE ARE LOOKING FOR
Develop and maintain Release of Information letters. Facilitate the timely and accurate release of patient information. Support accurate billing and timely collection of invoices. Our Release of Information Specialists handles all this and so much more. Think you're up for the job?

Are you timely and accurate? Are you detail-oriented? Do you love knowing that you're an integral part of the team? We've got a great place to put your skills to work.

WHAT YOU WILL DO

• Coordinate with Legal and Risk Management on the review of complex legal requests and legal processes.

• Develop and maintains Release of Information letters and forms in accordance with HIPAA, organization and Epic guidelines to support the Release of Information workflow.

• Ensure that the EHR and patient's PHI remains secure while maintaining and/or releasing critical information to meet the organization's mission of patient care, research, teaching and community outreach.

• Facilitate the timely and accurate release of patient information via several methods including paper, CD/USB and Epic Release to In basket and Release to Inspector work queue functionality.

• Release records upon request to patient portal and provides associated support.

• Maintain the requestor database in our Epic EMR to facilitate accurate, timely release of information and to ensure confidentiality of patient information.

• Maintain up-to-date knowledge surrounding changes in Release of Information and charging guidelines and regulations.

• Serve as a resource for information surrounding departmental and facility release of information policies.

• Serve as a knowledge source surrounding release of information, record content and organization structure to the ROI outsource vendor as needed.

• Support accurate billing and timely collection through the generation of invoices and posting of payments for medical records released, following up as necessary with tact, on outstanding balances.

• Troubleshoot issues surrounding missing or incomplete documentation, engages leadership for assistance as appropriate.

WHAT IT TAKES TO SUCCEED

• Maintain a high level of confidentiality.

• Apply broad knowledge of HIPAA regulations.

• Knowledge of types of health information and the rules and regulations surrounding their use.

• Understanding of common medical terminology, anatomy and physiology.

• Solve problems by analyzing information and using logic to address issues and problems.

• Develop effective relationships with patients, hospital departments, and other external parties

• years Healthcare Setting Required

• 1 year of Release of Information Required

• 1 year of Customer Service Required

• 1 year of Basic Computer Office Equipment Required

COVID-19 VACCINATION

To further Franciscan Alliance's commitment to provide and maintain a safe and healthy workplace and prevent the spread of COVID-19 among our coworkers and their families; our patients, visitors, and vendors, and the community at large all Franciscan workforce members must be vaccinated, unless granted an exemption. We are committed to making the communities we serve healthier.

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.